Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
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Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
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Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Leggi di più
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Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Leggi di più
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I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Leggi di più
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Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Maria was extremely pleasant was very precise re the policy i was renewing, Explained every detail of the policy it was a pleasure please give her my feed back as she does her job very well Thanks

Risposta di Pikl Insurance
A lovely person on the phone reception and a really helpful senior advice expert (Rebecca) helped make my change of home insurance a positive experience and gave me a good quote too.
Many thanks!

Risposta di Pikl Insurance
Halifax Clarity Card seemed to have failed to make a payment to you of £49.99...
... I used Chase Bank instead.

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Easy and straight forward to renew. Didn't have experience claiming anything just yet so don't know they will handling the claim but the customer services was helpful when I rang asking some further questions.

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Really poor experience with Pikl. Rude staff seemly taking glee out of my personal situation (Leaving the UK for 18 months) and declining insurance with no further help provided. The agent had absolutely no tact what's so ever! Very disappointed.

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I had not realised that I could renew online. How simple it was to use and extremely efficient.

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Display of knowledge and professionalism.

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All my experiences with Pikl have been first rate. Staff are so helpful, and nothing is too much trouble. Great products at very competitive rates. Would highly recommend. Will definitely be returning myself.

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Lydia & Maria were very helpfull & such lovely ladies thankyou both for your help

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Excellent service, listened to my requirements and ensured I received the appropriate insurance and at a very competitive premium.
Explained everything fully and called back when they said they would

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Very easy to deal with and purchase airbnb insurance

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I have not had to claim but I had a great experience purchasing insurance for my AirBnB with PIKL. Lydia on the phone was brilliant; concise, knowledgeable and very helpful. 5*.

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Great experience with phone conversation. Very helpful and clear. Thanks Lauren.

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Excellent service, value and insurance overall.
Maria has been nothing short of amazing.
Delighted and recommended!

Risposta di Pikl Insurance
Spoke with Lauren regarding my renewal premium, which had increased substantially. She worked hard with me to optimise the parameters to get the quote down, which she did successfully. She was polite, friendly and extremely attentive and helpful throughout quite a long call. Thanks very much Lauren and Pikl.

Risposta di Pikl Insurance
Such an easy quote and communication from the helpful and informative Lydia. Would definitely recommend. 🌟

Risposta di Pikl Insurance
I helped my 77-year old father obtain an insurance quote for our family holiday cottage via Pikl's website (confused.com). The quote looked good on the surface, but I became suspicious when Pikl's quote email lacked all the expected documents. I wanted to be sure the quote was based on the correct answers to the insurer's questions, but Pikl refused to provide the missing documents until my father had paid. Before paying, my father reiterated over the phone to Pikl that our holiday cottage is "detached" not "mid-terraced". However, after paying, we found that the insurance policy was for a "mid-terraced house". Pikl then told my father over the phone that - surprise, surprise - changing the insurance from "mid-terraced" to "detached" would significantly increase the premium, making it more expensive than other insurers. Therefore we decided to cancel immediately, and expect to receive a full refund. Why had Pikl not corrected the quote as my father had specifically requested before Pikl took his money? I can only assume Pikl's sales team receive a sales commission when a client pays money for insurance, regardless of whether or not the client then cancels within the 14-day statutory period.

Risposta di Pikl Insurance
Rebecca was very friendly, helpful and efficient. Thank you.

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I have renewed again for a competitive package for buildings and contents with the PIKL host insurance top up that meets my needs. Thanks Mia and Ben for great telephone service.

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Very happy. Pikl made everything clear and simple, even though I had the unusual situation of living, letting and running a business in my home. Policy was tailored to me.

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