Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
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Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
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Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Leggi di più
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Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Leggi di più
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I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Leggi di più
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Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Will was very helpful and went through every detail of what insurance I required to ensure I was happy with the policy.

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Very quick response with great quote I would recommend this cmpany

Risposta di Pikl Insurance
Many thanks to Will today for making the process of purchasing holiday cover with flood protection smooth and easy. Highly recommended.

Risposta di Pikl Insurance
Pikl were able to broker a policy for my specific requirements where others failed to do so. Yes, it’s relatively expensive but gives me peace of mind. Additionally, Pikl were so professional, helpful and patient throughout the process when a potential claim arose four days before renewal. I can’t speak more highly of the service received from Keith.

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Well structured and easy to understand. Straight forward processing.

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Very efficient and professional renewal with Keith, very helpful and informative. Competitive pricing for insurance by Pikl.

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I renewed my house insurance with ease. Jasmine was so helpful & efficient.

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Excellent service from Keith. He was friendly and helpful. We sorted through the details and all is set for the upcoming year. Thank you Keith!
Jo P

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Pikl were seemingly the only company able to offer us buildings and contents insurance to cover our house and also the annex which we rent out on Air BnB. In all the many phone calls it took to organise this, Maria, who took my calls each time, was incredibly helpful. Great to have to continuity of speaking to the same person each time, and not only that, but knowledgeable and pleasant and helpful.

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helpful prompt staff

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Jasmine was the person who dealt with my renewal. She was so patient, helpful and clear with explaining options.
Of course, the real test would be if I needed to make a claim. In the unlikely event of that, I’m sure I would have the same excellent service.

Risposta di Pikl Insurance
What great customer service I have had from Pikl. A company that when they say they will get back to you they do and within a reasonable time. Really felt valued and appreciated by the two agents I spoke to on two separate occasions (Lauren and Maria) and they were really helpful.
They also gave a really competitive quote.

Risposta di Pikl Insurance
Although it was difficult to get through to Pikl on the phone, once I did make contact the service was excellent. Lauren was very helpful and patient in explaining everything to me. Then once I had decided which policies I wanted to take out all the documents were sent to me in minutes. I would be happy to recommend Pikl to other people.

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Francine was excellent at explaining the renewal policy and the salient points . Very helpful professional and friendly

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I had a good experience with Pikl again this year. My renewal quotation was slightly cheaper than my existing premium and I was efficiently assisted by Lauren in the renewal process. A happy customer once again!

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Excellent service, clear and easy to setup. Very much appreciated.

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Very easy to renew my policy with good, efficient, polite customer service.

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This is a great company, very helpful and well informed staff offering a good range of options.

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Very easy to use service that gave an extra peace of mind when adding on host insurance top up to cover any incidents for our Airbnb rental. Luckily there was no need to process any claims/issues so can't comment on that side but was very happy with their pricing, renewal options, coverage and overall customer service

Risposta di Pikl Insurance
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