pictureframes.com Recensioni 4.258

I ordered two frames; at the time of order (3/13/26) was told they would arrive 3/18-3/20. I didn't receive a confirmation or any updates. Today, 3/19, I contacted them by live chat and was told the frames would ship 3/23. That might be too late for a gallery submission. I asked to speak to a supervisor to see if this could be expedited. I wasn't connected with anyone else, and was told it cannot be expedited. I won't order from this company again.

I’ve used your services many times and have consistently pleased with the selection, service and pricing of your frames

Placed order 3/7/26. Was supposed to arrive no later that 3/17. Tracking system
never varied or updated. Emailed Pictureframes on 3/18 when package failed to arrive. Reply stated that frame was out of stock and it was not known when it would be back in stock. Apparently no one intended to inform me about this. No way to run a business.

Always had a great experience with Picture Frames, both in quality of products and customer service.

I rely on Pictureframes.com for beautiful, quality frames, good prices and sales, helpful answers to my questions, and fast and reliable delivery.

Well, let me start by saying that every frame I've ever purchased has been top quality! The only complaint I have is that all the frames I used to love are gone! They used to have a huge selection of frames, most notably, the ones listed as "ready-made frames"!!! They are all gone! Most of the frames that are left won't work for me. The remaining selection is miniscule compared to what they used to have!

posters look great. easy to assemble.

The website is easy to navigate and the frames clearly described. The frames, lucite and assembly hardware were neatly packaged to protect them during shipping. Excellent frames!

The website is easy, straightforward, and logical. I'm very impressed with the different options for substrate choices, frame choices, mat choices, and acrylic choices. Vector art prints extremely well and high quality.

As with everything else, custom framing costs at our local frame shops have increased dramatically. I was very hesitatant about a DIY approach until I read reviews and saw the wide selection offered by PictureFrames.com. Even though I was sure of the required measurements, I called the experts at PictureFrames.com and they walked me through the process. My canvas oil painting fitted perfectly inside the floating frame I ordered and I couldn't be more pleased about the quality of the frame and the museum-like presentation of my new painting.

I’m extremely happy with the frames we got in. They were well packaged look as described and I think we’re a good value..

The question is about my shopping experience: I find it odd that I get a survey before I get the product. Also, although my initial order confirmation had an estimated arrival date…it’s been crickets since which is odd in this day and age. And, it’s pretty slow.

great quality frame
very fast delivery

Clear, concise descriptions; easy input, great discounts. I have not gotten my framed photo yet but looking forward to it.

Terrific website. The picture arrived and we love it. Thank you.

The frame came, as expected, in a timely manner.

My order (#18003784) was backordered with no expected fill date. I was shocked that no one called or emailed me to tell me this. I only found out when I emailed you questioning this a week after it was due to me. It is normal to have challenges with keep all frames in stock. I understand this but if you had the customer in mind you could have helped me by notifying me and even offering me a substitute frame you have in stock.
I am a professional artist who had a piece ready to go to a gallery show. It is now hanging there with no frame because of your lack of customer support. Please upgrade your support system to include notification of backorder with your customer in mind.

I DIDN'T GET MY ORDER. HAS NOT ARRIVED AT ALL.