Piazza CastelloRecensioni 

66
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I received excellent service from Piazza Castello. This shop is recommended for the quality of merchandise & superb customer service - courteous & informed staff members. Highly recommended for... Leggi di più

Valutata 5 stelle su 5

I have recently discovered the most amazing shop ! There are three boutiques in London and I have visited them all . The sales assistants are extremely helpful and attentive especially Sonya , Alina... Leggi di più

Valutata 1 stelle su 5

I would give the Knightsbridge store zero stars. I ordered a custom color cape in February with an estimated two week delivery. No one contacted me on any delays as the manager Jennah was on holiday.... Leggi di più

Valutata 5 stelle su 5

I just love this brands product, absolutely perfect blend of modern, classic style. Prices are high for some items I wish there were other coat options than 100% cashmere. Otherwise I’m a huge fan!

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Blending tradition with innovation, Piazza Castello was born from the desire to create pure cashmere garments, designed for longevity while evoking style and sophistication – to create an exquisite fashion collection for those with a conscious lifestyle. The cashmere collections are designed and produced in Italy, combining 100% pure organic cashmere fibres with the latest trends, to offer contemporary and refined looks for women, men and children. The brand proudly takes care of the entire production process, from the selection of the raw materials to the realisation of the final product. As a result Piazza Castello was recently certified by the Global Organic Textile Standard (GOTS) for its production of organic cashmere. Constant research in fabric development, experimenting with different yarns and innovative production techniques combined with continuous quality checks ensures that Piazza Castello cashmere achieves the highest quality standards. By working closely with selected artisan farmers and adopting their exceptional expertise, knowledge and unquestionable skills, the noble yarns of cashmere are transformed into beautifully finished garments. Piazza Castello truly embodies Italian style, fashion and philosophy and the collections epitomise the delicate elegance, sophistication and luxury which can only be found in garments which have been produced with a genuine passion and respect for cashmere.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

66 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(66)

25 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

silk dress

I bought a pretty silk dress . .The belt loops were too high and I was told that they would be altered .Although they were moved down they broke / unstitched on the first day .

19 luglio 2024
Valutata 1 stelle su 5

Knightsbridge store is terrible

I would give the Knightsbridge store zero stars. I ordered a custom color cape in February with an estimated two week delivery. No one contacted me on any delays as the manager Jennah was on holiday. I followed up three time and I haven’t received the cape. I have a requested a refund as I don’t want it in summer but no replies. This is over £1000.

2 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

I contacted this company out of hours for a product I wanted to purchase that was out of stock and website and they got back to me out of hours with the product, I purchased it and was delivered within days
Excellent customer service and beautiful quality product received, will be buying from again

27 gennaio 2023
Valutata 3 stelle su 5

Delivery company did a bad job.

I ordered a sweater and heard that it had been shipped. After that nothing until a request to review my experience. At this point communication with the company began and it finally emerged through photographic evidence that the delivery company- Hermes - had left the package at the wrong house.so the error was that of Hermes although Piazza Castello had chosen this company. They did however manage to resolve the issue.

29 gennaio 2022
Logo di Piazza Castello

Risposta di Piazza Castello

Dear Mr Romanes. Your order was delivered by Hermes on the 19th January at 13:34, 4 days after you placed your order. We have a photo from the courier of it being handed to you or a family member at your front door. We have cross-checked this with Google Maps to ensure it was delivered to the correct house / front door - it was.

Please check with your family members as to the location of the parcel and feel free to email us at info@piazzacastello.com for the photo of the delivery. Kind regards. PC Customer Service Team

Valutata 4 stelle su 5

high quality and comfortable products

I received the products of Piazza Castello, I think their sweaters are just beautiful and comfortable.
I don't often go to piazza castello, but I found a professional and very friendly staff.
I highly recommend to visit the store and buy their products which are just good and high quality

12 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

I came to the shop last week and it was…

I came to the shop last week and it was a lovely experience! The employees there were so nice and very helpful but the most important thing is the quality of their items, it is unbelievably good! I bought many things and they still look like brand new. Definitely will be back!

13 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Not honorable

I was told when I entered the shop that there was a 30% discount on all items in the shop. When I tried several items, the owner/manager told me that he would give me additional discounts (additional 10% or more) on some of the items. It was my fault for not checking, but when I got home, I discovered that he had only given me the ‘standard’ 30% discount on all items. I bought over £2,500 of goods (before discount) from the shop and felt ‘cheated’ after spending so much. He was not honorable. Whilst the products are nice, I’m afraid I will not be going back nor can I recommend the shop.

11 dicembre 2021
Non scritta su invito
Logo di Piazza Castello

Risposta di Piazza Castello

Hi Thian. We're sorry to hear you feel you didn't receive the correct discount on the items you purchased in October. Having spoken to the sales representative and looked at the order, you were given a £750 discount (30%) on your order as you were purchasing a number of items which we feel is already generous. Again, we're sorry if there was a mixup and you feel you deserved an extra 10% off your order in this instance. PC Customer Service Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più