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Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Violet got me set up quickly and conveniently and everything was very straightforward. Wish all Tech Support was this good. Switched over from another competitive company who wanted both way too m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Caleb, is gifted with his use of words and phrases and helpful setting up your business phone line. Try Businessphone.com, your go to when designing your website! Tonia R Texas

L'azienda ha risposto

Valutata 1 stelle su 5

Phone.com has been a complete nightmare. I’ve wasted over $100 and hours of my time on repeated SMS registration failures, confusing instructions, and a broken process that still leaves me unable to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rosalind Ware was amazing at dealing with a complicated problem for my account and got me back up and running in no time. She is the best.

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni
  2. anche in
  3. Servizio di videoconferenze

Informazioni fornite da varie fonti esterne

Affordable VoIP business phone system, toll-free and virtual phone numbers starting under $10/month. View online or call 877.644.1317. Try our business VoIP service free.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(231)

135 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful support, great value overall

I was surprised how efficient and helpful Support was. My call was handled very professionally, and I felt that they actually cared about me, and offered me the best solution to my problem.
I enjoy the service as well, its great for my small business!

18 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Thank you. We are so happy to hear that you had a great experience.

Valutata 5 stelle su 5

Excellent service

Rosalind was fantastic! She answered all of my many questions. She was patient, professional and kind. We are looking forward to Phone.com as our provider.

24 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Thank you so much for sharing.

Valutata 5 stelle su 5

Alexandra was very easy to talk to

Alexandra was very easy to talk to, she helped me to easily move through the set up process while clearly and coherently detailing phone.com's services and capabilities

24 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Thanks for sharing. Alexandra is one of our best.

Valutata 5 stelle su 5

Roselind was very thorough explaining…

Roselind was very thorough explaining to me what services and phones were offered. Im a new customer she made sure we were prepared from the account opening until the phones went live. It was also nice that she followed up at the end of the day of the installation to make sure everything went smoothly.
Thank you will be referring new clients!

23 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Wonderful news. Thank you very much!

Valutata 5 stelle su 5

Rosalind was so polite

Rosalind was so polite, transparent, and communicative. I trusted her recommendations and input. I highly recommend her.

22 giugno 2026
Non scritta su invito
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Risposta di Phone.com

So happy to hear this!

Valutata 5 stelle su 5

I had an excellent experience with…

I had an excellent experience with Phone.com's customer service/support, specifically thanks to a representative named Rosalind Ware. She called me to help set up my business phone account, and from the start she was patient, knowledgeable, and walked me through everything clearly without ever rushing the conversation. She took the time to actually understand what my business needed instead of reading from a script, and got everything set up quickly and professionally.
It's rare to get customer service that feels this personal and proactive, so I wanted to give credit where it's due. Thank you, Rosalind, for making the setup process so easy much appreciated!

22 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Thank you so much for your feedback. Rosalind is an extremely valued member of our team.

Valutata 5 stelle su 5

Phone.com customer experience - pros/cons

Taking time to send this feedback because of the swift and outstanding support we received from Caleb Gilsdorf. Without his involvement, we would not still be a customer today. Your phone service is good, but your international call center representatives don't know the basics, so they turn customers away/off. I share this in the spirit of appreciation for skilled managers like Caleb, and because you asked for honest feedback to improve customer experience. Happy to provide more detail if that is of help. Respectfully, Lisa | ARMORY

19 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Thank you, Lisa. This is helpful feedback. I will reach out for more details.

Valutata 5 stelle su 5

Rosalind made my experience a positive…

Rosalind made my experience a positive one. I thought I set up my information online and did not. Rosalind walked my through and It was quick and effortless

11 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Glad to hear that Rosalind was able to help!

Valutata 5 stelle su 5

Alexandra Diaz did an outstanding job…

Alexandra Diaz did an outstanding job of getting our research study signed up for phone.com. She was patient, knowledgeable, thorough, professional, and completely on top of it. I really appreciate her help walking me through the process.

10 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Thank you for letting us know. Alexandra is really fantastic.

Valutata 5 stelle su 5

Called Caleb to get a phone.com account…

Called Caleb to get a phone.com account and he made the whole experience easy and enjoyable. I would highly recommend asking for Caleb for your phone.com sales needs. Very nice young Gentleman!

9 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Thank you for letting us know!

Valutata 5 stelle su 5

The process was fun

The process was fun, and I feel better knowing I selected the correct package for my new business after Jason assisted me. He was very personable and knowledgeable. I highly recommend him.

9 giugno 2026
Non scritta su invito
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Risposta di Phone.com

Congratulations on your new business! I'm glad Jason was helpful.

Valutata 1 stelle su 5

Impossible to Cancel Subscription

Been on hold for 45 mins. This is my third time calling today, first call I was hung up on, second call I was told to call back in 10 mins. I've been trying to cancel my account and have been redirected to their 'Customer Retention Center.' Terrible experience.
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'We understand how important it is for requests like this to be handled quickly and smoothly'... clearly not if there are several other reviews with the same problem, clown company

'We require validation before processing cancellations'= 'We're gonna keep you on hold until you give up and let us retain your subscription'

'I have noted that you were able to connect with a team member and your account has been canceled as requested.' Thank you guys so much for doing your job, that means the world to me

3 giugno 2026
Non scritta su invito
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Risposta di Phone.com

We’re sorry to hear about your frustrating experience with the cancellation process. We understand how important it is for requests like this to be handled quickly and smoothly.

To protect our customers, we require account validation before processing cancellations. This safeguard helps prevent unauthorized requests, as losing access to a business phone number can have a significant impact on a small business. Our goal is to ensure that only authorized users can make changes of this nature.

I have noted that you were able to connect with a team member and your account has been canceled as requested. We appreciate your feedback, and we will continue working to improve our processes to make them as seamless as possible while maintaining strong account security.

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