Phillips & Cohen Associates (UK) Ltd. Recensioni 745

It's a debt collection agency disguised as help. You are hounding me every few weeks for a small credit card debt that was my late Mom's. There wasn't enough money to pay for the funeral, yet alone the debt. There is a house, where my brother with mental health issues currently lives, it will be sold eventually and then I can pay you and get you off my back.

I spoke with Dona & not only was she helpful but was very sympathetic to my circumstances.

The gentleman made me feel at ease ,he explained what would be happening going forward, so now I understand that I'm not responsible for it and that once I get sorted out with dad's finances I call the back and get it resolved....
One thing less to worry about under the difficult circumstances I'm having

Donna was amazing. Compassionate and understanding about the loss of my husband. Hope all the agents are up to her standard!! I dont have to worry now as it was keeping me awake. Thankyou Donna x

It was review of my late father's outstanding energy account which is to be settled when his bungalow is eventually sold. The lady I spoke to was very pleasant, friendly and understanding.

I was dreading making the call but the lady that I spoke to was very understanding and respectful

Excellent service. Very helpful. Thank you

Very respectful and knowledgeable.
Efficient service.

Jordan was incredibly kind and helpful

They phoned me with a report which brought closure to our concerns.
Dealt with sympathy

Very good service and extremely understanding. Highly recommend.

I had to contact due to my mum,s passing this company was most helpful and settle the enquiry very quickly and easily and made me feel relaxed in dealing with this matter

First of all they answered the phone almost immediately after a short menu option.
The chap on the phone was very polite and helpful and offered me condolences for my loss.

He talked me through the process step by step and explained what happens next.
It makes a refreshing change to actually speak with a real person almost immediately, very impressed with this company.

Many thanks

Very organised, knowledgeable and above all, sympathetic to my circumstances as a recent widower faced with my late spouse's credit debt.

Priscilla was extremely helpful. She showed a lot of empathy and understanding throughout the conversation and was thorough in explaining and advising me as to what support they offer and advised me of free services that I can access to assist in my financial situation. Very kind and caring person. Thank you.

I received a call from Rory today about handling my sisters debts after her passing. He couldn’t have been nicer & more understanding! he really brought a lot of comfort & help during this extremely difficult time for myself and my family. He really is a credit to the company & really brightened my day after clearing the last of my sisters belongings out of her property. Thank you very much

Really helpful lady, dealt with the situation with great compassion, and really understanding of our difficult loss of our son David 😢

Very helpful and understanding also explained process which made me feel better. Pleasant manner and easy to talk to.

Dreadful, insensitive money grabbers with no compassion. Harassing over a deceased persons credit card debt and trying to make me liable for it when I’m not.

Excellent very helpful polite and considerate