So grateful to have this insurance! Has helped us cover a severely infected wound on my kitty that without this help I wouldn't have been able to afford his treatments myself. Their communications are... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When you want to buy a product you'd expect the best service. 15 minutes on hold before giving up to ask a policy question. If they're that bad before they have your money, what's it like after. Going... Leggi di più
My dog had to have bilateral TPLO in May - had to pay for operation as I hadn’t insured enough as have never used insurance. Anyway learnt my lesson and Sainsbury’s paid for the x-rays etc with no pr... Leggi di più
Sainsbury's pet portal is easy to set up with your details and pet information. It's easy to submit a claim and continuation claim if necessary. They have paid out on my claims for my poorly cat and... Leggi di più
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Can’t fault it
Kept updated with the progress of my claim. Paid within a timely manner. Good cover for the monthly payment. Would recommend.
Trouble-free
Trouble-free have had what have been legitimate investigative claims rejected that involved having a young cat euthanised ( they shall remain nameless but it rhymes with vet mends) This claim has caused me so many sleepless nights but Sainsbury’s didn’t quibble. Thank you although not the best news in the world at least it’s a manageable condition
Fast process
Fast, efficient and professional service - most appreciated at a time of high stress with a poorly pet.
Made a claim and bill was settled…
Made a claim and bill was settled within 10 days. No hassle and have enjoyed excellent customer service anytime I contacted them. Claim number:7404611.
Simple process and refund came through…
Simple process and refund came through within days.
The claim was settled very quickly…
The claim was settled very quickly despite my having been with Sainsbury’s for less than 6 months. What could have been a stressful experience was made simple.
Sainsbury's pet portal is easy to set…
Sainsbury's pet portal is easy to set up with your details and pet information. It's easy to submit a claim and continuation claim if necessary. They have paid out on my claims for my poorly cat and are great at communicating renewals and the current stage of a claim via email and text messages.
Can't fault them, therefore come highly recommended and will continue to use them for the life of my cat THEO.
The process was very straightforward…
The process was very straightforward and payment arrived promptly with no further information required
Excellent
Only reason it’s 4 stars and not 5 is old policies don’t get taken off the screen and it’s very easy to get mixed up with them. Which happened. Once this was sorted it was quick and efficient and paid with no quibbles. Very satisfied with the service.
Brilliant for pet insurance have helped…
Brilliant for pet insurance have helped me with vet treatments on all my pets that have needed it would highly recommend them to anyone
My claim was accepted and paid directly…
My claim was accepted and paid directly to the vet without me having to do anything! My dog is under a pet behaviourist for extreme separation anxiety and I was worried the insurance wouldn't cover his treatment. No problem - assessed, accepted and paid within 5 days! Totally recommend Sainsbury's pet insurance.
Price and coverage is good and…
Price and coverage is good and competitive however as soon as I purchased the policy I started getting adds about extra nectar points and a welcome hamper when you sign. 2 things that weren’t offered when I signed up. Doesn’t make sense to me.
Easy to set up
Easy to set up. Also easy to amend when we changed our puppy’s name the day after!
Simple process
Simple process. Luckily our cat’s condition was not serious, but the last thing you would want would be a complex or frustrating process to make a claim. This is so far from our experience it was great.
Sainsbury's pet insurance fast and efficient
Process was smooth vet contacted Sainsbury's and the claim was settled in a fast and efficient way. Would highly recommend
Simple. Speedy. No fuss
Simple to make a claim. Quickly processed. Excellent all round
Sainsbury’s pet insurance is excellent
Sainsbury’s pet insurance is excellent. Simple online portal, very simple and easy to use. My claim was paid to my bank account within a few days with great email communication. Would totally recommend.
Very easy to follow to set up policy…
Very easy to follow to set up policy and one that offered everything at a reasonable price for a new puppy.
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