Petcoveshop Recensioni 

119
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Butch, was very attentive from his very first email to his last. The self cleaning machine unfortunately stopped working. He helped guide me through some trouble shooting and ultimately ended in them... Leggi di più

Valutata 5 stelle su 5

I contacted Petcove for help with my PurrTek Smart Self Cleaning Litter Box after the bottom pad had broke, and CM took care of everything I needed. The process was quick, hassle free, and CM took c... Leggi di più

Valutata 5 stelle su 5

After putting in a claim for replacement parts for the Petcove automatic litter pan, I thought I would just be getting the replacement parts I asked for but, instead, they sent me an entirely new lit... Leggi di più

Valutata 5 stelle su 5

Wow the way this team and specifically Alondra helped me through out the process of figuring out what was wrong/ replacing our broken litter box was BEYOND AMAZING. I cannot recommend this company eno... Leggi di più


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

119 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(119)

107 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing Company and Product - Perfect customer service

What a wonderful product and company to work with! What a great way to simplify life tasks while enjoying our fur babies!

22 agosto 2025
Non scritta su invito
Logo di Petcoveshop

Risposta di Petcoveshop

Thank you so much for your kind words and glowing review! We're thrilled to hear that you're enjoying our product and that it’s making life easier while you spend time with your fur babies. Providing excellent customer service is our top priority, and we’re so happy to know we’ve met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing us! 😊🐾

Valutata 5 stelle su 5

Would recommend

Great product, very happy with it.

27 dicembre 2024
Non scritta su invito
Logo di Petcoveshop

Risposta di Petcoveshop

Thank you so much for your kind words and recommendation! We’re thrilled to hear you’re happy with your product and that it’s been a great fit for you. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Best,
The PetCove Shop Team

Valutata 5 stelle su 5

Very well made products

I was excited to try Petcoveshop as they are a sister company to LifePro and I have been using their products for years. Lifepro products have always been very well made and exceptional customer service. Petcoveshop continues that. We bought a litter box for our cats that replaced a much more expensive one. It solved all the problems we were having with other plastic enclosed boxes and the expensive automated one. This is all due to the superior design and materials used. I am looking forward to seeing what else they come out with as we have 3 cats and are always looking to make their lives better with us.

19 gennaio 2025
Non scritta su invito
Logo di Petcoveshop

Risposta di Petcoveshop

We're thrilled to hear that the PetCove litter box has been a perfect fit for your three cats and has helped solve the issues you were facing with other products. It's always our goal to deliver top-quality solutions that improve both pets' and owners' lives, and it's great to know we’ve been able to do that for you.

As a longtime fan of LifePro, we’re excited that we could continue that tradition of exceptional products and customer service for you. We appreciate your trust and are eager to bring more great innovations to help make life with your pets even better.

Thanks again for your kind words, and we look forward to serving you and your cats in the future!

Best,
The PetCove Shop Team

Valutata 5 stelle su 5

Great products

We got the PurrTek Max Self-Cleaning Litter Box and have been loving it. The cats took to it in no time. The app has been very helpful. It tells you how often the cat uses the litter box and for how long. It also sends you reminders when to change the deodorizer.
They stand behind their products as well so I have no doubt that the Petcove litter box will last a very long time!

23 agosto 2025
Non scritta su invito
Logo di Petcoveshop

Risposta di Petcoveshop

Thank you so much for sharing your wonderful experience with the PurrTek Max Self-Cleaning Litter Box! 🐾 We’re thrilled to hear that your cats adjusted quickly and that the app features are making life easier for you. Knowing the usage details and getting timely deodorizer reminders can definitely bring peace of mind.

We also appreciate your kind words about the quality and durability of our products—it means a lot to our team. Your trust and satisfaction are what keep us motivated every day.

Wishing you and your furry friends many more hassle-free and fresh days ahead!

Warm regards,
The PetCove Team

Valutata 5 stelle su 5

Loving this!

I have 3 cats and having this has been so helpful! It was very easy to set up, was well packaged and arrived in perfect condition. It comes with an extra sifter which I thought was nice. It was easy to connect with the app. My cats were curious and I did a slow transition to make sure they got used to the automated features. Initially I only used the manual cleaning option as they got used to it. It cleans really well and collects all the waste in a bin for easy disposal. I have arthritis in my hands so this really has made my life much better.

7 agosto 2025
Non scritta su invito
Logo di Petcoveshop

Risposta di Petcoveshop

Thank you so much for the amazing review! We’re thrilled to hear that the litter box has made such a positive difference for both you and your cats. It’s wonderful to know that the setup was easy and that it’s helped with your arthritis. We really appreciate you sharing your experience, and we’re so happy to have made your life easier! If you ever need anything, we’re always here to help. 😊

Valutata 5 stelle su 5

Great customer service

I have has occasion to speak with customer support twice and both times the response was quick and friendly, while maintaining professionalism.
The self cleaning litter box works very well, too.
10/10 would recommend

8 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Friendly and easy to work with

This company really seems to go the extra mile. Any interactions I had with them were great and they always respond quickly. I also see them consistently answering questions on their Facebook page which is nice.

21 giugno 2025
Non scritta su invito
Valutata 4 stelle su 5

Convenient Self Cleaning Litter Box

10/19/2024: Futuristic design, convenient cleaning once you get past the learning curve (1-week of use). Cat took a few days to get acclimated as well. Gives you insight into your cat’s habits via the app. Larger cats may have more trouble than medium/small cats. Would recommend for 1 cat, not multiple. Make sure waste bag is tightly secured around cleaning opening, otherwise litter can escape and make a mess. App not always accurate and may take time to register when the cat uses the box. Over all I would recommend.

Update 5/21/2025: It’s still working well and our cat has adjusted well to it. Really likes getting app updates.

21 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Overall 4.5 but rounding up to 5 stars…

Overall 4.5 but rounding up to 5 stars for the great customer service. I bought an automatic cleaning litter box from PetCove and it’s been almost terrific. I just wish it had a liner to make it easier for deep cleaning/sanitizing. PetCove customer service is fantastic, I had an issue with the waste collector liners and they pointed me in the right direction. The friendly and fast response made me feel that if a more serious issue came up, they would be able to handle it. Looking forward to other great products from this brand.

15 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Exceptional customer service AND product!

What amazing customer service!!! I had a little issue with my Petcove automatic litterbox, but I didn’t feel that it impacted its function enough to contact customer service. THEY contacted ME just to follow up on my satisfaction. (I’ve had the unit for maybe a year, I think.) I told Sarah about the issue, but told her it was no big deal. She requested I send a video, and before I knew it she’s sending a replacement! All this was taken care of in just a few messages back and forth. Her caring, attention to detail and prompt responses made me feel like I was her only customer. Really special. And really rare these days. Great product and customer service to match! Thank you Sarah and Petcove!!!

12 maggio 2025
Non scritta su invito
Valutata 4 stelle su 5

So great! No smell!

We really like our petcove self cleaning litterbox. It cleans so well and there is no smell.

Our small torti loves it. After she goes, she waits outside to watch it clean. I get notifications and can tell there are times she goes in and gets out just to watch it spin. LOL. My larger cat does not fit in there. He want to go in and use it after his sister, but just doesn't fit.

I moved the box to my home office. Even after a smelly poop, it cleans and deodorizes so fast, my office doesn't smell. You wouldn't know there is a litterbox right next to my desk.

Downside though - and the only reason not a 5 star product... it is so hard to get litter in there! Why wouldn't they have an opening on top so you can pour litter right into the box. I have a cup that I use to scoop the litter in. It's a bit of a pain, but it works.

Also, note that the app is not that great. I contacted Petcove about this. Gives you some information, but seems a bit of a waste.

11 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Litter box

My cat is King of the litter box … and as a male, his elimination leaves a lot to be desired in the olfactory sense.
I got the stainless steel litter box from Petcove and I am loving it. From the odorizer to the ease of set up and cleaning, this has been my favorite litter box. It keeps odors at almost Nil. And … I love how it looks … not like a junky litter box. It has a sleek design that is nice in any room.

8 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

A + service

A + service.
It was very easy to set up. The size is perfect. It is so much better than the other litter bot we have. We love the design of this.
It is very quiet when it is cleaning. It doesn’t look like a cement mixer.
I believe this will last a lifetime because it is pretty solid.
As you can see Mavis couldn’t wait to jump in and use it. She didn’t even wait till we put a bag in the tray.
Speaking of the tray, I do think there should be a sticker or something telling people the directions and stuff is in that door. I knew to remove all the tape first but my husband couldn’t figure out where to find the directions.
As far as the app for it goes, I wish it had the times the cats visited the box. Not just the day and how many times. That is a little bit harder than the other brand we have. (Cement mixer looking one). If you can add the times the cat visits the box along with the date, then this would be perfect.
Thank you for making such an amazing product for our babies.

15 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

We absolutely LOVE this litter box

We absolutely LOVE this litter box! We have tried several boxes in the past never finding a good match, but this one exceeded all our expectations. Our kitty loves the privacy it offers and we love how easy it is to clean and how the box is designed to capture any odors. We have had people come to the house and not know we had a cat! The box is super durable and we like that the scooper and the drop mat were included with the purchase. We have been using it for a while now and highly recommend it to others.

7 maggio 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più