Our company has been using Personnel Checks to process our DBS' for a few months months now and we have received a great service. They respond quickly and professionally to any queries and questions.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
So having at least 4 dbs checks, because I am now being paid I had to have another. These guys were really good, the turn around was unbelievably quick (2working days!). Highly recomend both them and... Leggi di più
Warm friendly and patient people that listen and are empathetic enough to understand older generations that do not understand the tech world we have had to move into. Both Isabel and Gemma at Taxiplu... Leggi di più
L'azienda ha risposto
I had an absolutely wonderful experience speaking with Gemma today. She was incredibly knowledgeable, answered every single question I had and truly knew her stuff. It is clear that she loves her job... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Personnel Checks
Scritti dall'azienda
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
DBS Checks Overview
Enhanced DBS Checks
Basic DBS Checks
Get a Quote
Personnel Checks
Scritti dall'azienda
Informazioni di contatto
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Regno Unito
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,8
Eccellente
10K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Personnel Checks are always very…
Personnel Checks are always very helpful, respond quickly to any queries I have and point me in the right direction.
18 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Sarah,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Agent- Isobel was amazing
Agent- Isobel was amazing, helped me from start to finish, did an excellent job with making me more knowledgeable about my situation.
Deserves the credit and utmost respect
15 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Mohammed,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
I spoke with Levi she was the extremely…
I spoke with Levi she was the extremely helpful, patient but most important to me she was so understanding and showed so much empathy,helpful & compassion!
As I had a lot going on myself.
What a wonderful experience the most kind person I've ever experience on the phone, she made me feel re-asured. Amazing!
15 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Tracey,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
I have asked for the questions answered…
I have asked for the questions answered incorrectly in a knowledge test and been told they can’t give them to me so I could take the test again and fail on the same questions
14 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Jonathan,
Thank you for getting in touch. I understand your frustration regarding the result of your knowledge test. Unfortunately, we are unable to provide details of the specific questions answered incorrectly.
If you would like further guidance or support, I would recommend contacting your local council directly.
You can also raise your concerns with our General Manager by emailing complaints@personnelchecks.co.uk
Thank you
Lisa
Great customer service
I was able to discuss my issue and Gemma explained the issue and was able to reassure me the submission process owuld run smoothly follwoing the verification of my ID documents.
13 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Maurice,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was absolutely outstanding
Gemma was absolutely outstanding. She was very polite, friendly and extremely patient throughout the whole process.
For someone so young, she showed excellent maturity, professionalism and care in the way she helped me.
She took the time to explain everything clearly and helped me resolve the issues I was experiencing without making me feel rushed. Her customer service was excellent, and she made the process much easier and less stressful.
I really appreciate her help, patience and professionalism. Thank you, Gemma, for your support — you are a credit to the company.
8 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Shukat,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Personnel Checks are always super easy…
Personnel Checks are always super easy to work with and helpful with every query. Beth has especially been helpful throughout my time working with Personnel Checks for our Enhanced DBS'.
8 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
They respond within an hour to all our…
They respond within an hour to all our queries and when they see that we may not fully understand their response - they immediately resort to calling us to clarify things for us over the phone. It feels that they care. That is a great customer service!
8 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Sanela,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
The experience I had on the telephone…
The experience I had on the telephone with Gemma was she was so patient and kind and helpful also seemed incredibly relaxed. Which reassured me.!!
I like to say a awesome 💯 thankyou.
I could not of done my paperwork with out her.
7 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Gloria,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Professional & helpful assistance
Gemma was very helpful, patient and friendly when assisting me when trying to completed my DBS application online.
7 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
It was seamless and fast
It was seamless and fast. I did not believe i could get my DBS in less than 3 days
1 maggio 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Yemi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Jamie helped me with my enhanced DBS…
Jamie helped me with my enhanced DBS check, it was made very easy and straightforward.
27 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very helpful
Very helpful when I had an issue and helped resolve it quickly.
30 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Rachel,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Gemma was extremely helpful
Gemma was extremely helpful. I needed help to navigate the online system where I had found myself at a dead end. Gemma patiently and clearly helped me navigate to the correct place and advised very clearly which documents I could use for my DBS. It was a big relief to talk to someone rather than emailing as I felt I was not making any progress. Thank you Gemma again.
29 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Jim,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Bethan was very informative on the…
Bethan was very informative on the phone answering my query, as well as on a separate occasion responded to my email with logon problems promptly.
28 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Debbie,
Thank you so much for your 4-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Quick and good response and resolve…
Quick and good response and resolve issue . Special thanks to Isobel, who resolved the matter as soon as possible.
24 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Imran,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
She is a star
She was amazing. Helped me with all my queries. Thankful and grateful.
23 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Ronak,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Risposta di Personnel Checks
Hi Derek,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Spoke to a lady named Gemma
Spoke to a lady named Gemma
Excellent customer service understand what I need to do straight away.
Implicated the necessary command and now back on track.
Thanks Gemma.
23 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Gary,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Very patient and clarified all the steps
Very patient and clarified all the steps
22 aprile 2026
Non scritta su invito
Risposta di Personnel Checks
Hi Imran,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback.
If there's anything else we can do for you, please don't hesitate to let us know.
We look forward to working with you again in the future!
Thank you,
Lisa
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.