Perfecthousesigns Recensioni 

Risposta di Perfecthousesigns

27 giu 2025

Hi Saban,
We’re really sorry to hear that your order hasn’t arrived after three weeks and that you haven’t received a response from our team. That’s not the experience we want for our customers, and we understand your frustration.

Please get in touch with us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this as a priority to get it resolved.

Apologies again for the inconvenience caused.
— PerfectHouseSign

Risposta di Perfecthousesigns

Aggiornata il 27 giu 2025

Hi, Nathan
We’re very sorry for the delay and lack of communication—that’s not the experience we want our customers to have.

Please email us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this immediately and get you an update.

Thanks for your patience, and again, our sincere apologies.
—PerfectHouseSigns

Risposta di Perfecthousesigns

14 giu 2025

Hi Sean,

Thank you for your feedback, and we're genuinely sorry to hear about your negative experience. We clearly fell short in both our communication and service, and for that, we sincerely apologise.

It’s absolutely not the standard we aim to uphold. We understand how frustrating it must have been not receiving the fixings with your sign and then not hearing back after your address update. We’re currently reviewing where the breakdown occurred so we can ensure this doesn’t happen again.

We’d still like the opportunity to make things right. If you're open to it, please contact us directly at hello@perfecthousesigns.co.uk so we can resolve this properly.

We appreciate you bringing this to our attention and wish you all the best with your new sign.
— PerfectHouseSigns

Risposta di Perfecthousesigns

14 giu 2025

Dear Carole

We are really sorry about what you been through. Your attempts at customer support has been noted and we will ensure that this never happens again.

For the fittings we only suggest not to use any templates and for the drill bit we shall take this into considerations for future changes.

If you would like to contact us directly to ask any questions our email is hello@perfecthousesigns.co.uk.

We are grateful for you drawing our attention to this and we hope nothing like this happens again.
-PerfectHouseSigns

Risposta di Perfecthousesigns

14 giu 2025

Hi Lisa

Thank you for your feedback, and we're truly sorry for the disappointment and frustration this has caused—especially since it was meant to be a special gift for your niece.

We clearly missed the mark on communication and order accuracy, and we understand how upsetting that can be. It's never our intention to cause delays or confusion, and we’re currently reviewing your case to understand what went wrong and how we can prevent it from happening again.

We’d really like to resolve this properly for you. If you could please reach out to us directly at hello@perfecthousesigns.co.uk with your order number, we’ll prioritise this and make sure the correct item is sent out with tracking details provided.
We’re genuinely sorry for the inconvenience and appreciate you taking the time to share your experience.
— PerfecthouseSigns

Risposta di Perfecthousesigns

Aggiornata il 14 giu 2025

Hi, Jacqueline
Thanks for your feedback. We're sorry to hear the light wasn’t as bright as expected and that assembly caused some inconvenience. We appreciate you bringing this to our attention—it helps us improve.

If you'd like to discuss it further, feel free to reach out to us at hello@perfecthousesigns.co.uk.

—PerfecthouseSigns

Risposta di Perfecthousesigns

Aggiornata il 14 giu 2025

Dear Jonathan
We’re really sorry to hear your solar light was missing and that you haven’t received a reply yet—that’s not the level of service we aim to provide.

Please reach out again directly to our email
hello@perfecthousesigns.co.uk with your order details, and we’ll make sure this is sorted for you as a priority.

Thanks for your patience, and our sincere apologies for the inconvenience.
—PerfectHouseSigns