Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.
L'azienda ha risposto
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After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Leggi di più
L'azienda ha risposto
I recently purchased new taps for the bath and couldn’t believe the low cost from Bathroom Republic. Having looked about and seen what some places were charging, we found BR and after looking through... Leggi di più
Issued a Court summons earlier this year against the company and the Director and both been ignored just like my warranty has been ignored. Buy from this company at your peril. They do not honour thei... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Ristrutturatore di bagni
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per il bagno
Scritti dall'azienda
Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.
Informazioni di contatto
7 Bell Yard, WC2A 2JR, London, Regno Unito
- 44 0789 7179 798
- sales@bathroomrepublic.co.uk
- www.bathroomrepublic.co.uk
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448 recensioni
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Great products, rubbish customer service.
Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service.
Missing items from order and no response to emails or WhatsApp.......still waiting.
20 settembre 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Hi Darren,
Thank you for your feedback, and we’re sorry again about the initial communication issues and missing items.
We’re glad that we’ve now been able to resolve this for you. If you’re happy with the final outcome, we’d really appreciate you considering updating your review to reflect your experience.
Thank you for your patience.
Bathroom Republic Team
EXCELLENT COMMUNICATIONS.
After ordering I wanted to change the delivery address. Contacted them and it was done instantly.
Items arrived 2 days earlier than quoted.
I won’t be fitting for 2/3 weeks as waiting for a plumber so can’t comment on the quality of the goods.
Overall excellent to deal with as far as communication is concerned which I feel is as important as the goods themselves.
3 settembre 2026
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with us. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Poor quality screws don't fit.
Poor quality screws don't fit as shown in the manual. Some sides chipped. Items has no letter on so I'm not DIY person took me time to figure out how to do it. Would like to add photos. Not impressed at all.Also no screws for the actual sink . So how do I mout them on the wall?
29 agosto 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with.
Best wishes,
Bathroom Republic Team
Hopeless
Ordered through B&Q, didn’t know this company was supposed to be fulfilling the order. It’s never turned up, and no response. I’ve started a charge back.
Updating my review to say when it was delivered , it was broken and the company has gone silent again.
26 agosto 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with.
Best wishes,
Bathroom Republic Team
If I could give zero stars I would
If I could give zero stars I would. Made an order, 3 different agents said they would confirm the shipping amount. Kept chasing them and nothing. A week later I told them it's urgent to get it sent. They ignored me again. Had to delay job and purchase elsewhere.
Bathroom republic DID NOT contact me to discuss as they have indicated in their reply!!
9 agosto 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with.
Best wishes,
Bathroom Republic Team
It came as advertised and in perfect…
It came as advertised and in perfect contition. Will buy again from you.
My only issue is I will not pay extra just to track my delivery as you only give a link to the SHOP website.
Just give us the tracking No please.
10 agosto 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for your fantastic 5-star review, Barry! We're so pleased everything arrived exactly as expected and in perfect condition.
We really appreciate your feedback regarding tracking. We understand that direct tracking information would make the delivery experience even better, and we've shared your suggestion with our team for future improvements.
Thanks again for your support—we hope to welcome you back to shop with us soon!
Best wishes,
Bathroom Republic Team
Excellent delivery service
Excellent delivery service, quick and with helpful phone calls to check when we'd be in. The people delivering the item were also polite and friendly.
3 agosto 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with us. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
The item does not fit my toilet so I…
The item does not fit my toilet so I need to return it. Their returns system is no help at all ..just emailed me a firm and told me the returns expense is mine not theirs. As an elderly widow I find this all most unhelpful and distressing.
4 agosto 2026
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with.
Best wishes,
Bathroom Republic Team
The item I ordered was delivered in…
The item I ordered was delivered in record time but the product was not right for my needs and would not fit. Trying to return the item and get a refund has not been easy and in fact I am still trying to return it.
7 agosto 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with.
Best wishes,
Bathroom Republic Team
Issued a Court summons earlier this…
Issued a Court summons earlier this year against the company and the Director and both been ignored just like my warranty has been ignored. Buy from this company at your peril. They do not honour their warranty and feel its OK to ignore the Court summons and paying their CCJs. Hope the CCJ against both Company Director and Company hinders them going forward. Absolute joke of a company
3 agosto 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with.
Best wishes,
Bathroom Republic Team
Firstly after buying a vanity unit from…
Firstly after buying a vanity unit from another company and it being damaged i bought a better quality one from Bathroom Republic, having my bathroom installers already at my house bathroom republic delivered my new vanity unit same day 🙃
I seriously can't thank them enough the unit is top quality and already assembled and the customer service via WhatsApp is next level 👌 I will certainly be purchasing through them again they saved my day I can't thank them enough .
27 luglio 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with us. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
They say will delivered 2 to 5 days…
They say will delivered 2 to 5 days and actualy is due after 8 days
16 giugno 2026
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with.
Best wishes,
Bathroom Republic Team
Quick despatch and delivery from order…
Quick despatch and delivery from order unfortunately delivery driver soured it by throwing parcel through gate not even attempting the doorbell ...
15 giugno 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Ordered two new door handles for…
Ordered two new door handles for quadrant shower. One door handle came with 4 washers the other with only 2. Contacted bathroom republic to ask if there should have been 4 for both or only 2 required. They first failed to reply then finally after a second email they responded asking for photos of the packaging, the postage label and the items received. This was despite me sending them the order ID. They managed to turn a simple ask into a complex issue. This is poor customer service. A better response would've have been to answer the questions regarding how many washers were needed for installation. There action was to make my life difficult I suspect in the hope that I would go away.
12 giugno 2026
Risposta di Bathroom Republic UK
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand your concerns. We are pleased that we were able to discuss this matter further with you and provide a resolution that you are satisfied with. Please contact us through WhatsApp Customer Service Line.
Best wishes,
Bathroom Republic Team
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Super smart glass bathroom shelf
Super smart glass bathroom shelf. High quality product at a very reasonable price. Super fast delivery and product was packaged really securely.
Very happy customer 😀
12 maggio 2026
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Risposta di Bathroom Republic UK
Hey, Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Quick delivery but unfortunately the…
Quick delivery but unfortunately the item doesn’t fit. No fault of the seller.
8 maggio 2026
Non scritta su invito
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re sorry to hear about your
experience and understand your concerns. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
Spoke to James what an excellent guy I…
Spoke to James what an excellent guy I ordered seven bathrooms off him and delivered promptly
Went out out of his way to make sure the purchase went smoothly and kept me up-to-date
Highly recommend and will definitely be buying future bathrooms of them
29 aprile 2026
Risposta di Bathroom Republic UK
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Bathroom Republic. Your review helps other customers discover our range of quality bathroom products and reliable delivery across the UK!
Best wishes,
Bathroom Republic Team
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