It’s no surprise this company has a TP rating of 2.6! I have been waiting on a simple update to a pension query since mid July 2026 and today received a generic (clearly AI created) response that... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Every single review highlighting this company's sheer incompetence is 100% accurate. I have been chasing The People’s Pension weekly since the 3rd of July, and dealing with them has been a m... Leggi di più
L'azienda ha risposto
Have been trying to close down my business after a bereavement which I was finding very difficult as I’m not very computer savvy and needed to close down our accident cover account, spoke to a lovel... Leggi di più
L'azienda ha risposto
Awful company. Haven't received my opt out package after months. They sent first to the wrong address which is a major data breach but still haven't received anything to my current address and it's be... Leggi di più
2,4
Scarso
91 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Efficient Stephen
Stephen Mills was very helpful and efficient and, more than that, he was VERY pleasant - he made my day!
7 febbraio 2024
Non scritta su invito
Can't log in to my account
Several times emailing/calling them for two months now and they still can't seem to work out why I can't log in to my account. I am not the only one who has experienced problems logging in whereby you enter your one time passcode and it takes you back to the login page with no message or anything. Keep getting different people in support who respond several days later with scripted answers with the obvious possible solutions. This experience in dealing with them does not fill me with confidence. Roll on those long overdue pension reforms whereby the employee will be able to choose who they invest their workplace pension with instead of the employer.
16 novembre 2023
Non scritta su invito
Do not do business with these people!
This company is appalling, making promises that they do not keep, five different telephone agents giving five different excuses. They advertise that they pay your pension pot in three weeks from opting out. I’m now seventeen weeks and still haven’t received a penny. Please avoid this company at all costs and if you can’t then report them to trading standards and the Financial Ombudsman!!
3 gennaio 2024
Non scritta su invito
Fantastic Service & support from Beth E…
Fantastic Service & support from Beth E and Ruby...
No at all good with sorting out this, I was delighted to have the support from Beth E and Ruby to get up to scratch. Thank you sooooo much. ))
16 novembre 2023
Non scritta su invito
AVOID AT ALL COSTS.
This is an awful service;
I requested in June to transfer all my funds to another pension, which has not been actioned by September.
I was on hold whilst an agent looked into my enquiry in September without answering my enquiry placed me on hold for a long time then hung up never coming back.
I WOULD AVOID IT AT ALL COSTS.
27 settembre 2023
Non scritta su invito
Refusing to let me withdraw
Classic example of company that hang to my money just for a little longer with excuses.
They used my middle name initial (instead of the full word) during registration, which was never an issue while I was adding money to the pot.
Now I try to transfer it and they need to go through a "super sophisticated" check needing my passport AND signature, even though the passport doesn't include a signature and they don't have mine to check against anyway.
They obviously know that it's me on both accounts and asking for the transfer and this is just an excuse to delay the process and make some people give up.
So, you do you... I just let others know
11 luglio 2023
Non scritta su invito
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