This was my first contact with People Safe to report a problem. The response I received was very helpful, and the actions taken resolved my issue quickly and effectively. The matter was urgent, a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had amazing customer service from Kelly in the contract management team around two queries I had today. She responded very quickly today to an invoice query I'd highlighted to other members of the t... Leggi di più
L'azienda ha risposto
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Leggi di più
L'azienda ha risposto
The member of staff who attended to me was patient and ensured all my concerns were addressed. She also ensured she understood my complaints better by practically taking me through all the steps I nee... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi per le imprese
- Servizio di pronto soccorso
- Fornitore di attrezzature per la sicurezza
- Servizio di sicurezza
Informazioni su Peoplesafe
Scritti dall'azienda
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Informazioni di contatto
Emerald House, East St,, KT17 1HS, Epsom, Regno Unito
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Eccellente
164 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Matt Francis has been excellent at…
Matt Francis has been excellent at helping us to transition our users to this new way of working, tailoring training to meet our needs and helping to overcome hurdles
6 agosto 2025
Non scritta su invito
Risposta di Peoplesafe
Hi - thanks for leaving such a glowing review for Matt and the work he's been doing to help your organisation
Matt has been really good
Matt has been really good with ideas supporting the role out and training of staff for the new devices.
6 agosto 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Victoria - thanks for taking the time to provide feedback for Matt's service and support
Matt was extremely helpful and…
Matt was extremely helpful and knowledge. Took time to assist with what I needed advice with.
5 agosto 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Natasha - thanks for leaving a 5* review for Matt and the service he's provided
Charge cables
Very quick and easy to sort my issue out, delivery was also quick so I'm very happy with the service.
Thank you
28 luglio 2025
Risposta di Peoplesafe
Hi Martin - thanks for your positive review. We're glad to see that you're happy with the service and our speed or response.
Matt was great in helping me to add my…
Matt was great in helping me to add my team to Peoplesafe.
4 agosto 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Jacomi - fantastic to read how helpful Matt was with your Nexus request. Thanks for taking the time to leave us feedback.
Thanks for your help today Matthew
1 agosto 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Andrew - thanks for leaving a 5* review for Matt
Very helpful!
It's been great to have such professional support from Peoplesafe. Andre has been very helpful and given me some good advice when using the portal. It makes so much more sense now that I've had some proper training along with the weekly calls if needed. Andre has also been very patient with me and my blonde moments!
30 luglio 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Tina - thank you for leaving such a brilliant review and we're thrilled to hear how helpful Andre has been and you're improved confidence in the system
Very informative
Very informative and provided information we requested i.e. scheduling reports, reporting system
29 luglio 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Kerry - thanks for taking the time to leave us a fantastic review for the service you've received.
Matt was extremely knowledgeable and…
Matt was extremely knowledgeable and helpful. He has delivered excellent training and also helped out with a system query.
He has followed up the training with a call to check that all the points required were covered and ensured that we had the relevant contact numbers & Slides.
Andre covered one of the organised session's due to Matt's absence, he was also extremely helpful.
29 luglio 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Cheryl - thank you for the 5* review of Matt (and Andre's) service and support. It's a pleasure to read how they are helping you to implement and imbed the service.
Sam & Grace Support
Sam Gerrard and Grace Finn have been a great support in implementing Peoplesafe devices within our NHS trust. Responsive, patient and they deliver.
The roll out programme has also been manageable... with helpful resources / e-learning to induct staff.
31 marzo 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Philippa - thanks so much for leaving a 5* review for the service you've received during implementation specifically from Sam and Grace. We'll be sure to pass your feedback on to them.
Great support and service
We've been working with Rose and Sam at Peoplesafe for a number of years now, and they've always been very supportive and are constantly developing their products. We have a mix of eSIMs, physical devices, Pro app, SOS app and all are quality built, with a good support team too. They often check in to make sure everything is going well, and we always get a quick turnaround on orders or requests.
24 luglio 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Rhys - thanks for leaving such a positive review of our team, technology and support. It's always fantastic to see customers getting value from the services we provide.
Risposta di Peoplesafe
Hi Natalie - thanks for leaving a 5* review for the after sales support that you received
Customer services are always helpful
Customer services are always helpful.
They were able to guide a member of our staff on how to trouble shoot why her device wasn't working and managed to get it to work.
4 luglio 2025
Risposta di Peoplesafe
Hi Danielle - thanks for leaving our Support team a review and highlighting the fantastic work they do. We'll be sure to pass your feedback on.
Training Session
We had a great training session with Jason. Jason was very knowledgeable about the system and I found him very patient. What is even more impressive is the offer to reach out to them with further questions or queries and further requests for training.
15 luglio 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Deborah - thanks for leaving us a 5* review and telling us about the fantastic job that Jason is doing. We will be sure to pass your feedback to him.
Lone worker devices
Service great, people efficient but some devices have battery life issues and faulty inlet charging connectors
3 luglio 2025
Risposta di Peoplesafe
Hi David - thank you for taking the time to leave a review about the great service you've received from our teams. We will take your feedback about the devices on board as we strive to provide the best quality product for the people we protect.
Improvement required
The slides of the presentation were too small to read. It was hard to hear the facilitator as the sound or the quality of sound was poor. Instead of a webinar, maybe a teams call would better suit
3 luglio 2025
Risposta di Peoplesafe
Hi Ann - we're sorry that you had a less than satisfactory experience on one of our webinars. We will certainly look into how we can improve the sound quality and the visuals of the presentation.
The service and the team are super…
The service and the team are super helpful. I seek support for educational purposes, as an educator and the team were all out supportive.
Very happy with the service, most especially the safety and support they provide to clinicians like me.
2 luglio 2025
Risposta di Peoplesafe
Hi Cendrig - thanks for taking the time to leave us a 5* review. It's brilliant to hear about how our service is making you feel safer and the high-level of support you're receiving.
The greatest customer service and great…
The greatest customer service and great collaborative work to ensure our staff are safe. Thank you
16 luglio 2025
Non scritta su invito
Risposta di Peoplesafe
Hi Richard - thank you for leaving such a fantastic review. We will pass your feedback on to our Operations team
Good overall
2 luglio 2025
Risposta di Peoplesafe
Hi Rizwana - thanks for taking the time to leave us a positive review, we appreciate it
Risposta di Peoplesafe
Hi Ray - thanks for taking the time to leave a review about the positive service you received from our Support team and that you received your device quickly.
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