From first contact with Greig, right through to final contact with Scott, excellent service. I hope I have remembered everyone that has answered the phone or sent an email. Greig, Honor, Ben, Fay, Tes... Leggi di più
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Very early days yet in my dealings with Pension Help but superb service from Ben Mercy and Steve Prentis ….very clear questions and very nice guys…thank you
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Extremely professional, reliable and human. From Googling it appeared that moving my pension would be very challenging if not nearly impossible but Steve exceeded my hopes and expectations throughout... Leggi di più
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I was quite concerned about the process ahead of me but Jason Hinde has talked me through it, great advice and a very friendly and helpful financial advisor. Thank you, I really do appreciate the hel... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Pensionhelp Direct are experts in providing advice to individuals who are in schemes which provide Safeguarded Benefits (these are also called Defined Benefit or Final Salary schemes) We provide advice on whether or not someone should stay in or transfer out of these type of pensions.
Informazioni di contatto
18-22 Lloyds Street, Manchester, M2 5WA, Manchester, Regno Unito
- 0161 537 3270
- enquiries@pensionhelpdirect.co.uk
- pensionhelpdirect.co.uk
4,7
Eccellente
41 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
So far so good …
Very early days yet in my dealings with Pension Help but superb service from Ben Mercy and Steve Prentis ….very clear questions and very nice guys…thank you
1 ottobre 2026
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Risposta di Pensionhelpdirect
Thanks Berni, this is lovely feedback and I will be sure to let Ben and Steve know.
Extremely professional
Extremely professional, reliable and human. From Googling it appeared that moving my pension would be very challenging if not nearly impossible but Steve exceeded my hopes and expectations throughout the process. I would highly recommend PensionHelp. Thank you, Michele
22 settembre 2026
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Risposta di Pensionhelpdirect
Thank you, Michele, for this excellent feedback on our service and in particular Steve. I am glad we met expectations for you and were able to take a challenging situation and meet your goals. Thank you again from the Pensionhelp Team.
To the fantastic PensionHelp team !
From first contact with Greig, right through to final contact with Scott, excellent service. I hope I have remembered everyone that has answered the phone or sent an email. Greig, Honor, Ben, Fay, Tessanne, Scott and finally Jason, that I was on calls with the most, to you all thanks for everything and finally starting to see light at the end of the tunnel. Thanks for everything, take care 🤗
17 settembre 2026
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Risposta di Pensionhelpdirect
Thank you for the positive review Lorna. We are glad the service met your expectations and the team as a whole delivered on this for you. I will pass this great feedback on.
Very friendly and easy to talk with
Greig called just before scheduled time and was very polite and easy to talk with . Explained anything I wasn’t sure about so all good .
14 settembre 2026
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Risposta di Pensionhelpdirect
Thank you Julie, for this positive feedback on Greig and the Pensionhelp Direct service. We appreciate the time you have taken to do this. I will be sure to let Greig know. :)
The Pensionhelpdirect advisor
The Pensionhelpdirect advisor, Greig was professional, knowledgeable, endearing and funny.
Top notch service.
11 settembre 2026
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Risposta di Pensionhelpdirect
Thank you Craig, for this super positive feedback about Greig during the Pensionhelp Direct service. Its great to hear that he went above and beyond and we will be sure to feed this back to him.
Pension help
Faron was very efficient and most helpful, he made sure we understood the questions and allowed us the time to answer them correctly. We were made to feel at ease.
11 settembre 2026
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Risposta di Pensionhelpdirect
Thank you for this amazing feedback Fiona. I will be sure to let Faron know you were delighted with his service and that he put you at ease. Thanks again for choosing Pensionhelp Direct.
Pension transfer
I was quite concerned about the process ahead of me but Jason Hinde has talked me through it, great advice and a very friendly and helpful financial advisor. Thank you, I really do appreciate the help given.
I would recommend them to anyone who needs financial advise.
4 settembre 2026
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Risposta di Pensionhelpdirect
Thank you Jayne, for your kind words. We're delighted to hear that Jason helped put your mind at ease and guided you through the process with friendly, helpful advice. Your recommendation means a great deal to us, and we're grateful for the trust you've placed in Pensionhelp Direct
I was recommended to use Pensionhelp I…
I was recommended to use Pensionhelp I could not fault them
Steve Lorenzelli was the financial advisor who dealt with my claim
Steve was very thorough he explained everything to me he was very pleasant professional and did not hesitate to answer any of my concerns was quick in all replies to me especially with any questions I asked of him by email
I would highly recommend this company and would not hesitate to use them in the future
Steve is a credit to this company
18 agosto 2026
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Risposta di Pensionhelpdirect
Thank you Teresa, for your fantastic feedback. We're delighted to hear that Steve provided such thorough, professional support throughout the process and was able to address all of your questions and concerns promptly.
Your recommendation means a great deal to us, and we're especially pleased to know that you found the experience so positive. We'll be sure to pass on your kind comments to Steve, who will be thrilled to hear them.
Thank you for choosing Pensionhelp Direct. We look forward to helping you again in the future should you ever need us.
An excellent experience from start to…
An excellent experience from start to finish. Everyone was easy to work with and they had a great sense of humour. All of the advice was clearly explained and the process was easy to understand. I was listened to and was challenged in areas where I had assumed things that were not correct.
21 agosto 2026
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Risposta di Pensionhelpdirect
Thank you for your wonderful feedback Kuldeep. We are thrilled to hear that you had an excellent experience from start to finish.
We appreciate your recognition of the way we challenged assumptions where necessary, as this is an important part of helping clients make informed decisions. Thanks again for choosing Pensionhelp Direct
I worked with Steve Lorenzelli about…
I worked with Steve Lorenzelli about transferring my SIPP from a old employer. He was very experienced and knowledgeable. I am very pleased to have found this company. I tried to work with another company before and gave up as they were terribly slow and unhelpful. This time I am very happy I was lucky to find Pensionhelpdirect.
14 agosto 2026
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Risposta di Pensionhelpdirect
Thank you so much for your kind feedback Sehr. We are delighted to hear that your experience with Steve was such a positive one. We understand how frustrating it can be when a transfer process is poorly managed, so it is especially rewarding to know that we were able to make the experience straightforward and reassuring for you.
Excellent customer service
Excellent customer service, great knowledge and helpful.
14 agosto 2026
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professional pleasant polite efficient
11 agosto 2026
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Every one was very friendly and…
Every one was very friendly and helpful. They took the time to explain everything and we never felt rushed or confused. Their guidance, knowledge and expertise was amazing. I am very happy with the way the whole process went.
4 agosto 2026
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Risposta di Pensionhelpdirect
Thank you, Debbie, for your informative review. We are so pleased that you found the team friendly and helpful and you were happy with the whole process.
Excellent support
Simple straight forward questions.
Polite and respectful.
No pressure.
5 agosto 2026
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Risposta di Pensionhelpdirect
Thank you, Jimmy, for your kind feedback. We're delighted to hear that you found the process straightforward and pressure-free.
the team keep you update with progress…
the team keep you update with progress in a timely manner and when ever they schedule a call they keep to it and the information discussed is clear
30 luglio 2026
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Risposta di Pensionhelpdirect
Hi Lee, Thank you for the positive feedback on the service. We really appreciate this from our clients.
Risposta di Pensionhelpdirect
Thank you for the feedback Andrew, we are glad the call with Steve met your expectations.
Great advice and service
Great advice and service. Very understanding and friendly approach. Great help in understanbding a complex issue.
20 luglio 2026
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Risposta di Pensionhelpdirect
Thank you for the positive feedback Mr Griffith, we are pleased you found the staff here at Pensionhelp Direct friendly and we helped you with the service.
Great communication
Great communication
Lucy & Steve were very informative & helpful would highly recommend
16 luglio 2026
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Risposta di Pensionhelpdirect
Hi Paul, Thank you for this positive feedback. I will be sure to pass this onto Lucy and Steve. :)
Risposta di Pensionhelpdirect
We are glad you found the process helpful and professional Christopher. The feedback is much appreciated by the team here at Pensionhelp Direct.
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