It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... Leggi di più
L'azienda ha risposto
Website easy to navigate. I thought the prices were very competitive which is why I brought from this company. However out of the 4 packs of bird treat sticks, 2 packs were completely crushed, so mayb... Leggi di più
Had to go to the store twice because even though I was told it would be there on Saturday afternoon, it didn’t arrive until Sunday afternoon. I never received the text to tell me that it was ready for... Leggi di più
Delighted to find the giant Ancol cat scratching post here, that we had previously bought on Amazon (but now Amazon only stocks an inferior product). Ordering online was easy and the post arrived well... Leggi di più
We’ve been around for 55 years now, so we know just how much value our customers put on their animals. They’re not just for birthdays, or for Christmas – they’re part of the family. And, being a family run business ourselves, we know just how important the concept of family is. We currently trade from a 6000 sq ft warehouse on Cleveland Street and a 1800 sq ft superstore in Anlaby, and stock a wide range of products for all kinds of animals – from spiders to stallions, chickens to chameleons and, of course, the trusty dog and cat!
Waterloo Mills, Cleveland Street, HU8 7AU, Hull, Regno Unito
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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The couriers company delay very long time , but peejay pets helped me a lot to sort it

Risposta di Peejay Pets Superstore Limited
Ordered a bulk purchase of bird treats. They arrived promptly and were well packaged.

Risposta di Peejay Pets Superstore Limited
Great speedy delivery and great quality product

Risposta di Peejay Pets Superstore Limited

Risposta di Peejay Pets Superstore Limited
Royal Mail misplaced our parcel, Sam whet above & beyond to sort.

Risposta di Peejay Pets Superstore Limited
Absolutely spot on ,customer service was fabulous I couldn't fault a thing ,

Risposta di Peejay Pets Superstore Limited
Best price for cat litter I have found anywhere, plus delivery was very quick and communication excellent.

Risposta di Peejay Pets Superstore Limited
Food is good, our dog enjoys it, and it is a fair price. I have taken off one star as Peejay do not communicate well - my order was showing on the website as processing despite it then be delivered!

Risposta di Peejay Pets Superstore Limited

Risposta di Peejay Pets Superstore Limited
Good product. Had a query so phoned and found staff very helpful. Would order again hopefully without postage charges -
(Small order so postage worked out over half the price of order)
Happy with the quality received on time reasonable price
Delighted to find the giant Ancol cat scratching post here, that we had previously bought on Amazon (but now Amazon only stocks an inferior product). Ordering online was easy and the post arrived well-wrapped and in good time. Very pleased. Wouldn't hesitate to shop here again.
8 days and still not received goods, tracking not working.
Not very helpful when you phone.
Paid on Tuesday, we're not even despatched until Friday.
Biscuits arrived around 6pm Tuesday evening, no use to me whatsoever.
If other companies can send the following day, then why can't you ?

Risposta di Peejay Pets Superstore Limited
Great service and communication from Sam at Peejay Pets.
My first order went astray or missing due to Yodel not following delivery instructions, but I was quickly sent a replacement order.
However Yodel still did not follow delivery instructions as my order was left at the front door ready for someone to steal, when I specifically asked for the delivery to be left through a side gate.
Also no delivery note was left.
The goods have arrived, I ordered 10 packs was noticed by the invoice that I would only receive 6 and be refunded for the other 4, I am still awaiting the refund, I have emailed you but I have not received a response, that is the only reason you have a low score
PeeJay have been in contact it appears my email went in to junk, I received a telephone call from them this morning explaining the refund procedure, all sorted thank you very much for the call, I will definitely use again

Risposta di Peejay Pets Superstore Limited
I was happy to buy some dried dog food for less than the larger suppliers were charging, and hopefully support a smaller company. The postage took a few days, as expected, but I thought the price was quite good and overall it was still cheaper than walking into my local superstore.

Risposta di Peejay Pets Superstore Limited
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