So often it can feel like insurance companies find all the reasons you're not covered, so after our family cargo bike was stolen from out side a leisure centre in broad daylight, we were absolutely de... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I've insured my bikes with a few different insurers, and Pedalsure has definitely been the best of the bunch. Their customer service are always quick to respond and very helpful, and their multi-bike... Leggi di più
Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... Leggi di più
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... Leggi di più
Dettagli dell'azienda
- Azienda di assicurazioni per biciclette
- Azienda di assicurazioni per la responabilità legale
- Azienda di assicurazioni personali
- Azienda di assicurazioni per lo sport
Scritti dall'azienda
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Informazioni di contatto
Suite 3, Dukes House, SL4 1LD, Windsor, Regno Unito
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4,6
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
E bike insurance
Very quick and easy to follow.great price, would recommend to friends.
11 ottobre 2023
Watch out
Read every single detail in the policy as they’ll do their best not to pay if your bike is stolen.
21 agosto 2023
Non scritta su invito
Risposta di Pedalsure
Hello Daniele, we are very sorry to hear about the unfortunate incident you experienced with your stolen bike. We totally sympathise and we can understand the frustration and inconvenience this must have caused you.
Unfortunately this is a requirement of our policy which was not met. Storage outside at home (e.g. locked to railings, in the garden etc.) is also specifically highlighted in the security guidance document we give to all customers on purchase.
We value your feedback. We’re here to protect our customers’ bikes and these situations are always regrettable.
Please feel free to get in touch with the team if you would like to discuss this further.
Team Pedalsure
Professional rapid support
I was genuinely blown away by the speed at which my claim was dealt with, and how helpful Sasha was throughout the process. They were professional, reasonable and a true pleasure to deal with. Would give 6 stars if possible.
I wouldn't want my bike wheels to be stolen again, but if they were I know I have my back covered.
28 settembre 2023
Non scritta su invito
My bike was stolen while i was at home…
My bike was stolen while i was at home and therefore the door to my conservatory was unlocked at the time as i was periodically in and out. An opportunistic thief walking the back of my terraced street took the opportunity to steal my bike and because the door wasn't locked they refused to pay out. To the letter of the policy they're right (has to be force entry) but defeating common sense and reasonability.
3 ottobre 2023
Non scritta su invito
Easy to set up and now my bike is…
Easy to set up and now my bike is insured
And good value for the money Happy customer.
2 ottobre 2023
I found it very straightforward and easy. Experience.
I found it very straightforward and easy, everything was well set out straight to the point. Let you know exactly what are you going to get and what you want. definitely a first class website. Thank you. Roy .
30 settembre 2023
it was okay and easy to use
25 settembre 2023
It was a difficult time having my bike…
It was a difficult time having my bike stolen, was bought during the pandemic and was my dream bike. Pedalsure were polite, helpful and understanding and dealt with the claim quickly and with no fuss. Made a bad situation much easier to handle and I am very appreciative of their approach. As a footnote please ensure you keep all receipts is my advice as it makes the claim easier
26 agosto 2023
Non scritta su invito
Simple process
23 settembre 2023
As always quick response and fast…
As always quick response and fast payment process, best decision ever to joining pedalsure.
22 settembre 2023
Non scritta su invito
My daughter insures her bicycle with…
My daughter insures her bicycle with you and recommends you so I did the same
I’ve heard your very good if we ever needed to contact you
21 settembre 2023
Great company when you have a claim
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim swiftly and efficiently and made the whole experience much more bearable.
14 settembre 2023
Non scritta su invito
Very responsive
I had to put a claim in, and they were responsive and I felt things were being processed in a good way. I would recommend them.
14 settembre 2023
Non scritta su invito
Great service
8 settembre 2023
Easy to get insured not the cheapest…
Easy to get insured not the cheapest but apart from that it's good ,not able to download insurance paper work for the bike,so if could be posted to me it help me a lot
26 agosto 2023
Slick and easy - Insured within minutes
I bought and new bike and within minutes my bike was insured and protected. The online process was slick and easy.
27 agosto 2023
When the unfortunate happened I was…
When the unfortunate happened I was pleased to be dealing with a good insurer whose highly skilled empathetic staff made it a smooth process. I highly recommend Pedalsure
30 agosto 2023
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.