Payment Depot Recensioni 

To be honest I had a small hitch trying to get things rolling with my POS, but Zach helped answer everything I asked and was very knowledgeable and clear with his answers. I feel 100% confident he could help me or others with all other future problems. We spent a lot of time together and anything he did not know he found out and got back to me very quickly.

After several times of being transferred I got someone who helped me. The frustrating part is every time I use the website I have to call in for a password reset because going through the website doesn't work.

Overall the service was excellent. I called and spoke with Karla Patton. She could not have been more helpful. She gathered all my information. One of our terminals stopped operating at the end of the day and we could not close the batch. The only sale that was run actually went through and was approved but was not funded. Karla contacted someone to put us through to tech support. The call was disconnected after all the information had been given. Karla had to call back and the same person answered the call and was able to put us through finally. This is the only reason I didn't rate this 5 stars. The gentleman with tech support was very knowledgeable (as was Karla) and walked me through every step on the new terminal to force the sale through. I want to thank you for all your help and support. The batch was closed last night and hopefully it will be funded in the next day or two.
Thank you,
Karen Vidovich

Our support rep Cole Roberts has been proactive in maintaining our account. A breath of fresh air when so many companies hide behind incomprehensible robotic phone options. We have been a Payment Depot customer for many years and are always thrilled with their customer service and low, low rates.

Cole was very prompt and helpful in getting my account switched over!

This company is amazing and Cole provided outstanding customer support. I know when I have an issue that I can always get in touch with their support team. Great Company!

Cole does a great job keeping me up to date on account needs and assisting with updates. He's very responsive and helpful. This makes my life so much easier. Much appreciated!

We process payments on both the virtual terminal and a card machine. They are both easy and efficient to use. Also, whenever I need technical support, the tech team easily and quickly resolves my issues. This is a great service and I would recommend it to anyone!

Payment depot takes 48 hrs to deposit your money.They are cheaper than square but they suspend my account for no specific reason.They hold my money for a week sale then cut me from accepting credit cards.they ruin my business.called many times no specific reason and management risk need 48 hrs to get back to me.left many voicmail with calling back number and nothing.
Thanks for nothing

Absolutely the best rates. Every time I get a cold call from another CC Processing Service, I tell them they are welcome to review my statements from Payment Depot and if they can beat their rates, I'd be interested to learn more. Then I send them copies of my statements and they never call us again. I've never really needed customer service, as nothing has gone wrong, but the few times I've reached out they've been very prompt in responding.

Very helpful and respond so fast to any questions. I highly recommend this company. The staff are great.

Cole was excellent, he got what I needed in no time.
There should be more workers like Cole, thank you!

I recently contacted Payment Depot and spoke at length with their representative (Kyle). In this day and age, it is rare to engage a business which places integrity about profit. The 2 can easily go hand-in-hand, and should (IMHO). Their pricing structure is completely up-front. I have owned my own businesses for some 50 years and the credit card merchant processing industry can be notoriously deceptive. Payment Depot's flat fee approach is the way to go when your business merits it.

Great service for several years. Able to help with technical as well as dumb questions! Good rates so far!

Irene Ky was very helpful and knowledgeable

Working with Irene Ky was great! She was very polite and helpful!!

Excellent customer service! It is rare these days and am so grateful for it! Thank you!

Payment Depot’s rep Irene Ky was absolutely helpful and quick responding my emails and phone calls.
Very happy with their customers service.