Patriot Warranty Recensioni 

SCAM SCAM SCAM. iF YOU GO WITH PATRIOT WARRANTY YOU ARE STUPID AND YOU ASKED FOR IT!!!
I asked for a refund in August. I did everything I was ask3ed to do to no avail. Every time is a new excuse. Unreal!!! I am thinking about writing to the Attorney General of my State. Company like this should not be free to continue operating.DO NOT DO IT!!!

This company is SCAM , DON’T SIGN UP FOR YOUR EXTENDED WARRANTY, My Lexus still at Dealer Ship for almost 2 months, They approved the Repair but never sent the payment to cover my invoice. Keep calling and all calls being transferred, SAVE YOUR MONEY AND GO SOMEWHERE ELSE, Right now I’m reporting this company to State of Nevada Lawyer,so they can get punishment for what they did to me , My car still at Dealership till today .

I have never written a negative review on any company until now this is warranted and needs be shared with people looking to purchase an auto warranty. I know this review is a little long but do not trust this company whatsoever, you will be highly disappointed, your dealership or mechanic will be disappointed when they have to hold online for almost 3 hours to get approval for repairs. Be careful they do not cover everything they say they do. If you need to cancel your warranty within the calculation time make sure you call your bank first and do it through them because Patriot Warranty will not refund your money.
It’s sad that in time of a pandemic money is tight for a lot of people, they will lie to you

I wanted a good solid extended warranty plan for my 2016 BMW. I looked around for some of the best rated warranty companies so I thought and after speaking with four different companies I decided on going with Patriot Warranty after two companies said they didn’t service the state of California and the third company didn’t have a coverage plan that was suitable for my need.

After speaking with A representative from Patriot Warranty everything seem to be copacetic I felt comfortable with the service plan that they had offered me which is what I was looking for. I then purchased the warranty and felt good about it at that time. I found has couple of things I want to have checked out on the Carson purchase you it took me in my service writer at the dealership almost enough hours to get somebody’s house and phone, when they did answer the phone they State is that the item that I was having questions about was not covered under the warranty which I felt it should’ve been covered under warranty plan which was the reason I took that whole covert plan. No after going back-and-forth with them about it I decide to cancel by warranty as it did not live up to what I was promised. They been said it would not be a problem to cancel my policy. Time and that my money would be refunded back to my account in 48 hours. Worried hours past I called back and held online for three hours then they said it would take 7 to 10 business days I said OK. After that time have a less I called him back and he’ll online for another couple of hours after being hung up one three times. They stated that I would have to wait 60 days for the payment to be issued back to me he strongly on on on for many hours holding on the phone to talk to somebody every person that I spoke to the shored me that I would receive my refund and that link the time as stated in the warranty refund policy. This went on forever and even after the 60 days I called back and it was like they started blocking my phone number they would not answer my calls they kept transferring me to different people that knew nothing and they kept putting me on hold which I sat on hold minimum six or seven times for Uber an hour to two hours long waiting for somebody to answer the phone this is totally unacceptable. To this day eight months later I have never received my refund I called my bank and they said that after 60+ days it will be hard for them to challenge or dispute a payment. It seems like they have that 60 day clause in their policy for a refund just to bypass the length of time to dispute the transaction which means they don’t have to give you your money back. This is absolutely the worst company to do business with all the live all the many hours I spent on hold trying to get somebody to answer questions I’ve done everything they’ve asked me to do in regards to getting a full refund, and they pacifically said that they would refund this money they sent me an email stating that they would issue a refund but it’s never happened. And even to this day when I called it’s like my new number is blocked and they do not answer my calls. I filed a complaint with the Better Business Bureau BBB and they’ve never responded back to the Better Business Bureau so the best Better Business Bureau has marked him as non-responsive to complaints. This company will steal your money and not much of it when you have issues you will be on hold forever you will never get a straight answer your mechanic Will have a very difficult time getting a hold of somebody there to authorize service on your vehicle. Do not trust the fake reviews of how good they are rated number one when they are not sad that I have lost so much money dealing with this company in the mist of a pandemic for money was tight but they could just cash in on people like me you’re not care less about it. Do not fall for the okey-doke or the banana in the tailpipe they are shysters and liars. In the beginning they come off nice to get your business they will Answer your phone calls do everything they can to get your payment after that you’re on your own. once again do not trust this company. You will be frustrated when you have to hold online for more than a 3 hours. 🤬

!!DO NOT DO BUSINESS WITH THIS COMPANY!!. We are still waiting for reimbursement on 2 claims dating back to Aug/Sep 2021. Between our Ford dealer and ourselves, we spent literally over 20 hours on hold / calling Patriot to confirm coverage under the $1800 warranty we purchased. After 3 WEEKS (dealer had our car the ENTIRE time and was calling Patriot as well), Patriot advised that they do NOT cover repairs 'in full' as they advertise. They only cover the part if they provide it. It is also not OEM part as they advertise. So dealer cannot warranty those parts. Our dealer finally required us to pay in full and told us to 'never bring our car back if we were going to be working thru Patriot'!!! I have escalated with Jonathan Bennett (manager at Patriot) who always says the check is in the mail and that he will call me back - neither has occurred and it is now Nov. They have also changed all of their internal phone extensions which is alarming/pretty good indicator you wont get your money. Would love to hear if anyone has learned how/what recourse we may have in getting our warranty $ back? Thinking of getting attorney.
Update 12/2/2021: Have left 4 messages for Finance Manager req status of payments since first posting this. Still no response.
Update: 12/17/2021: Spoke w/Samuel Davis (Fin Manager) 2 weeks ago / told we would receive check but have not. Have left VMs again/no response.

DON NOT BUY A WARRANTY FROM THIS COMPANY!!!! It is a SCAM!!! They will take your money and not
Cover anything waste of
Money… spare yourself the hassle … they will hang up on you, transfer you, hoping you’ll quit calling…

Well it is November 5th 2021. I filed a claim at the end of August I have still not gotten a refund for it this company is a scam I can't even get ahold of anyone that utilize a answering service. I did have some correspondence with a supervisor by the name of Paula Smith but she led me on to never got anything done for me promised me a refund. Please please do not buy this warranty it is fraud they will not pay for anything and once they know that you're after a refund they put your number on the list and never answer I got robbed for $1,000 policy I don't know what to do I can't get ahold of anyone his company is not part of the Better Business Bureau I wish all of us to get together to do a class action lawsuit but at this point I am just going to toss this all up to bad luck I just don't want this to happen to anyone else if you need an extended warranty buy it from your dealership it's worth the extra money

SCAM SCAM SCAM! Do NOT purchase a policy here. I am in the process of getting this company exposed on every level. They are NOT legit. You will never get paid on any warranty or ever receive a refund. Every positive review you see is fake! Posted by a marketing company. BEWARE.

Look at positive reviews. They were all made by people who only have one review. I'm pretty sure that they pay someone to submit positive feedback every week or so to keep the ratio of positive to negative reviews so their score is really high.

Now go look at the review scores of actual reputable extended warranty companies and notice that even their scores are much lower than the bogus score that this company has on trust pilot.

Company is a scam. Promised a refund by Monday because we did not end up purchasing the vehicle. When Monday passed we opened up a claim with our credit card because there was no refund. Only when they found out about it did they call me back to try to convince me that they would give me a refund if I filled out some forms. We informed them that we wouldn't be canceling the charge back unless they provide the refund first. He spent about 10 minutes trying to get me to transfer the warranty to another vehicle, and then offering me 'discounts' when I continued to say no. I'm pretty sure it would be impossible to actually get a refund from them without the credit company just taking the money back.

Horrible customer service. I purchased a policy from them on 10/18, and upon review with my local dealer, and after reading more online reviews, I called to cancel on 10/19. I was told that they would email me a form. I waited five hours, called back, and was told again that they'd send me the form. It's now 10/21, no form, and I've been on hold 12 minutes trying to get through to "customer service".

I paid $1950.00 for a patriot Advance warranty.they declined the first and only request after informing me even with my car fax info.i sent them from dealership they would not pay for repairs.stuck me with towing and dealership charge for repair quote.$400 out of pocket.i was told they would refund my warranty still over a month no check, and all calls were transferred to a extension that tells you she doesn't do refund our return calls. The Jaguar Dealership told me they are by far the most unreliable warranty company they have ever delt with. I lost money on the purchase of the car because the dealership said to go with them and only received$1000 trade in on it a $6000 dollar loss and had to spend another $2500 on hopefully a reliable warranty and $ 9000.on a new used car. They should be ashamed of themselves and stop taking advantage of fellow human beings.

First claim in a year (have owned the truck for 4 years total) Terrible customer service and they don't want to pay for anything. They are only willinging to pay 325.00 out of a 1700 dollar claim stating my vehicle was used for commercial use prior to me owning it for the first 33k miles which it says nothing on my carfax or window sticker about that. It was like pulling teeth to even get to talk to someone after 12 calls I finally got through. I wouldn't recommend this company to anyone.

I paid ff my car I December 2020 and its factory warranty also ran out in February 2021. I wanted to protect it because its new car and I want to keep it for longer time period. I thought getting it covered under extended warranty is the best option. I was right, soon after 3 months purchasing an advance premium plan from Patriot the heating and system of my car stopped working. I had to call Patriot for help and trust me they were available right away and they kind of rushed to help. I took my car to the mechanic as per procedure and he repaired it within 2 days. Upon asking about bill and other formalities, he told me it was taken care of by Patriot. I couldn’t be happier.

Where to even begin. I supposedly had the best plan available. They wanted to pay like $400 to get the water pump and crossbars replaced on a Range Rover. I canceled my policy. Because it was an escalated issue, the person I spoke to said all I had to do was sign the cancelation request, and he would rush my refund. Supposedly 30 business days instead of 60. This was in April. I called in a June, several times, and they just kept saying that checks were sent out on Fridays, so it would be coming soon. I call again August and now a representative tells me I never sent a picture of the odometer, or odometer statement. I explain I was never told to, but I send it in anyway. I ask if there is anything else I need to do. The answer is no. A few weeks later I call back because still no check. Now I'm told I didn't get some form notarized. I ask to speak to a manager. Of course, there's not one available. They transfer me, I leave a voice mail, nobody calls me back. I call back today, and I'm being transferred to a voicemail as soon as the call is picked up. Remember, all this started back in April. Here we are, end of August, and nothing still. I've been super patient, with no regard for my time or money. Beware!Of core l course, there's not one available. They transfer me, I leave a voice mail, nobody calls me back. I call back today, and I'm being transferred to a voicemail as soon as the call is picked up. All this startedback in April. Here we are, end of August, and nothing still. I've been super patient, with no regard for my time or money. Beware!

Mr. Jonathan Bennett, you can ask my service tech, Mr. Dan from Midas Cinco Ranch, in his 20 years experience at mechanic shops dealing with multiple warranty companies, this is the first time that one company denied this kind of repairs, he can't believe it since l have the best coverage plan (supposedly bumper to bumper coverage), that what you sold to me...
I don't need your "Courtesy" I paid for full coverage, today you offered $125 to the mechanic shop, are you serious?? this is ridiculous!!

Just lies. Lie 1: They promised an instant online quote, but I did not get a quote until next day. Lie 2: They told me the warranty was exclusionary, but after I paid the down payment they sent over invoice with a clearly defined inclusionary policy. Lie 3: They stated the policy sent over was an accident, although it specifically mentioned their top tier Elite Plan. Overall this is a deceptive company. In fairness, they did send a new exclusionary policy and The turnaround time for my refund was less than 24 hours, so I will give them credit there. I honestly feel that most of these warranties companies are manipulating their consumer base. The first sign of manipulation is in the their language. You are not buying an extend warranty, you are buying a service contract. They are not replacing parts that fail due to wear and tear. They are offering to replace parts that are defective. Either buy a manufacture backed extended warranty or save your money and pay for the repairs yourself.

Let me just start by saying this is the worst company I've ever dealt with. They Never answer their phone. My car was in the shop for 3 weeks because my mechanic could never get a hold of them. They insisted on 3 years worth of maintenance records which had nothing to do with an alternator that was being repaired. They insisted on sending their own parts and then one was not compatible so we had to deal with that for days. I am trying to get them to pay the bill at my mechanic and this is going on 3 days now. Mean mile my car has been sitting there done. My mechanic has dealt with several warranty companies and said this is the worst by far. They love to take your money right away to sign up for the warranty and you get nothing in return. Would never refer them to anybody and wish I could get my money back!!!

This is by far the worst compay i ever had to deal with in my life they promised me the warranty will cover everything. Make a long story short they lied and was not able to cover my engine work after they said i had the best package which was bumber to bumber so called Patriot Premier Elite. If you are reading this review please do not purchase a warrenty from this company at all they are a "SSSSSCCCCCAAAAMMMMMMMMMMMM:"

Guys, please dont fall for this scam. They are good until you dont have to cancel the warranty. Once you want to cancel, they will not pickup your phone, wont reply to your emails. If you call them and select "new customer" they will pickup immediately but once you ask to cancel they will put you on hold indefinitely.

This is a SCAM

This company is SCAM, DO NOT PURCHASE FROM THEM! We purchased an extended warranty early March 19th, apparently it took 30 days to be activated so we cancelled it on March 30th. It was said that they would refund our money in 60 business days, which was due on June 22th. We kept asking for the refund week after week, they made up all kind of reasons to make us wait another week and so on, but until today, we haven't got anything. It seemed like there are only 2 people (1 man & 1 woman) answering their hotline because I recognized the same voices. They never reply to e-mails, they disappeared after getting money from us. I repeat, DO NOT PURCHASE FROM THEM!

I recently purchased a used vehicle in March of this year and immediately purchased the highest level of coverage with pattriot auto warranty which was bumper to bumper,
Last week I brought my car in for service to the dealer and the car has blown piston the dealer submitted the claim to patriot and after a week of run around they denied the repair. I demand my vehicle is repaired immediately or I will be filling legal action!