Pastdue Credit Solutions Recensioni 

784
TrustScore 1.5 su 5

1,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Horribly worded letters that could add further stress and anxiety to someone who may be struggling financially. Especially when the overdue bill was for £15 and a simple mixup at the fault of THREE... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

EDIT: they replied to my review as shown below but suprise suprise never replied to my email complaints. Contacted me saying three closed my account and they want £680. I told them I owe nothing as th... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

its 100% fraud . I have been receiving letters from this shitty company to pay some amount. i tried calling several times, even emails. but no one replied. also if you enter incorrect details it will... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di riscossione debiti
  2. Riscossione debiti
  3. Servizi finanziari non bancari

Scritti dall'azienda

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

784 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 29% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,4

Tutte le recensioni

(784)

74 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Shocking

Shocking! Not answering the telephone. Claim that I owed money for not returning Sky equipment even though I uploaded proof that I had. Keep emailing me and sending text messages saying I owe money, yet I do not!

10 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I have had a nightmare of a experience with…

I have had a nightmare of a experience with them. I have tried calling them, they put the phone down before I even get a chance to talk to anyone, the texts will not go through. And even chat box I got through managed to talk to a human and just as we was organising how much I can pay, I got cut off and then they continued to send me messages saying I need to sort the problem and call the number and still they put the phone down!!!! Im so frustrated that I can't solve a debt because of this stupid company. A debt I didn't even know I had created!!

2 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

received a letter with wrong address and supplier

just received a letter to my current address from this company, claiming i owe their client some money and that i had an outstanding debt.

however the address they claimed to supply is completely wrong and never lived at that address, also the energy supplier is one i have never been with.

its a Saturday so i'm unable to contact then but theres a contact number I can text.

I have been googling this company and a lot of people have said this is a scam, which would make sense. I dont want to necessarily ignore this incase they some how register a default on my credit file.

30 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Aggressive, lazy and

If you deal with this company, make Subject Access Request. They are lazy. They will send you little and claim that's all they have. They are lying. It is there policy to do the minimal except to pester and intimidate for payment of non-existent debts.

Do not deal with them except by letter. Be assertive: no texts, no calls, no emails. Letters only. Insist. These aggressive predators are only interested in money, not your welfare or the truth. I am now dealing with them on behalf of a relative who doesn't owe the debt claimed. Pastdue are way past due. They are getting nothing, zip, zero.

31 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Nerver answere the phone so best thing…

Nerver answere the phone so best thing is to report them to fca instead and see if they want to speak to you then they are chasing me for money I have paid and have a receipt for but you can’t speak to any one this is what happens when your staff work from home

18 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

been hounded three times now for a debt…

been hounded three times now for a debt in a business I'm not connect with, advise them they have the wrong details, they say my number has been removed, serveral month later, they contact again, two formal complaints have been upheld, now time to refer them to the FCA - shocking way to operate a business

12 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Seems to be a scam

Seems to be a scam. Spoke with them on messenger and the person kept repeating the same thing over and over 4 times ‘are you sure you don’t have another address’. Finally after so many days of back and forth with what seemed like conversing with a toddler they advised they work on behalf of OVO but wanted 3k for a vehicle being taxed late? Not a clue what they’re talking about but looking at the reviews I can see I’m not the only one.

10 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

demanding payment…possible scam

I received a letter demanding payment for an overdue account with OVO energy.
I have never had an account with OVO and the address it was for I sold around 8 years ago.
I believe this is just a scam letter sent out hoping I would just pay up.

9 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Stop sending on our address letters…

Stop sending on our address letters which regards some guy owning money on another address. No such guy living here for the pass 15 years. Get your address right and stop sending stupid letters. Useless company.Get thing right.

9 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM!

Absolutely infuriating. Had numerous emails stating that I owed money to Tesco Mobile, I don't and never have done. I tried to log on to my account but it said my postcode didn't match, I eventually managed to speak to someone who said my current and previous postcode didn't match my account so they couldn't access my account! SCAM! I do hope they send the bailiffs!

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Probably the best bailiffs out here

Probably the best bailiffs out here! Not that I’m a fan but I’ve corresponded with a lot of bailiff companies over the years. My debt was quite a lot and I was dreading contacting the bailiffs as they are usually rude, power hungry and unsympathetic. Zara dealt with my case and was really respectful and did all she could to make sure my payments were manageable. Thanks again Zara I appreciate it!

22 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam company

Tried to pay my bill as soon as I knew, it was impossible, could not pay on the automated service could not log in and when I called resorted to recoding conversations and taking pictures of chat to prove I had been trying to pay, it seems they avoid taking payment probably to up the charges. Two of my debit cards refused, bad phone line apparently so could not give details, then I had my wrong company name ( of course I didn't) just went on and on eventually when I told them I was recording and taking photos of chats i was sent their bank detail to pay. Even avenue to pay was blocked, what a scam of a company I will be reporting my expericence to the finacial Ombusman

15 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Literally just had a random call from…

Literally just had a random call from them from a guy with a Nigerian accent who kept stumbling when saying the name of the company! I asked him what his company even does and he said “ I can’t say for data protection”. He then went to ask me for my full name and my address and my postcode so I refused and he got angry saying if I don’t give that to him, he won’t be able to continue with the call… he literally called me why would I give Over so much personal information to someone? When he then went on to say you must give me the information I said to him in future send me letters as you clearly have all my information already and this made him get more angry and then disconnect the call.

You cannot call people and expect them to give you so much personal information. How do I know it’s not a massive scam?

Update: I called them back and apparently it’s to deal with a debt from August 2021… I literally spent two years the whole of 2020 and 2021 abroad the address they have for the account did not match however it matched my current address that I have only lived in for the past two years It’s very obvious they have got my details mixed up with someone else. The guy then told me I needed to report it to the police when I spoke with the police. They said you do not need to report it to us. It’s up to the credit solution company to prove that was your Debt. When I said this to him, he got angry and said no, you must prove! Good luck to them recovering the money because if they keep harassing me, I’ll just sue them like I did with moreCroft for £3,000 due to emotional distress. I highly recommend anyone who gets a call from this company to record it using a second phone or buy yourself a cheap dictaphone like I have and record the telephone conversations

1 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

I'm in dispute with British Gas

I'm in dispute with British Gas
They've not addressed certain important issues, they've ignored much of what l've asked them to look into especially regarding payment.

Other Companies have brought something to my intention regarding our property and gas usage they have not fully addressed this.

30 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS!

The worst company I've ever dealt with.

Came to me with incorrect information about a British Gas debt (I've never had one!). Tried to trick me into giving lots of personal information and when I refused the rude operator just hung up one me. I have reported this to the financial ombudsman and hope they can look into it.

27 settembre 2024
Non scritta su invito

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