Online ordering was very easy. I only had the furnace model number and description of the replacement part I needed and staff were able to quickly track down the part. Part was reasonably priced and s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I recently ordered a Samsung stove main board. The product arrived promptly and was securely packaged. After installation, the new board is working perfectly. I am very satisfied with this company.
L'azienda ha risposto
The best service is dependable service. I ordered a fridge part which did not fit. Within hours it was fully remedied with full refund. You don’t always know how these issues will be dealt with whe... Leggi di più
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Absolutely perfect experience. This was one of the rare places where I could find a replacement remote for my Lasko fan. The price was great, shipping was quick, and everything went smoothly. Most imp... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Scritti dall'azienda
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Informazioni di contatto
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,2
Molto buono
6306 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Parts Town Canada
Hello Leiba,
We appreciate your feedback. We're happy to hear that your part arrived quickly. Thank you for choosing Parts Town Canada!
Sebastian
Quick turnaround
Quick turnaround. Delivered right to my door. App is helpful. Tracking package was easy (link through email)
20 marzo 2026
Risposta di Parts Town Canada
Hello Mike,
Thank you for your feedback! We're happy to hear that you had a positive experience! It's great to know that you found our quick delivery, helpful app, and easy tracking beneficial. Thank you for choosing Parts Town Canada!
Sebastian
All the parts worked except the tie…
All the parts worked except the tie rod- center plate the plastic portion that runs down the shaft was to big in diameter so I had to turn it down to fit the pulley assembly inner diameter.
18 marzo 2026
Risposta di Parts Town Canada
Hello Brian,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Product delivered to wrong address
19 marzo 2026
Risposta di Parts Town Canada
Hello Angus,
Thank you for bringing this to our attention. We regret that your delivery went to the wrong address. We'll investigate what happened with this order and reach out to you shortly.
Sebastian
Parts were available and sent out…
Parts were available and sent out quickly. When I contacted the toll free number, the person I spoke to was professional and courteous.
19 marzo 2026
Risposta di Parts Town Canada
Hello Derek,
We're happy to hear that the parts you needed were readily available and shipped quickly. We're also glad that our team provided you with professional and courteous support. Thank you for choosing Parts Town Canada!
Sebastian
Overall a great company
ordering is great, returns are great, the page design is amazing, need help is amazing, the only thing is the 3-5 days seems to be more on most cases. i also believe with the price discount isn't as great for the amount i order.
19 marzo 2026
Risposta di Parts Town Canada
Hello Steve,
We appreciate your feedback. We're glad you find ordering, returns, page design, and help amazing. We would love to further discuss your feedback on discounts. Our customer service team will be reaching out shortly.
Sebastian
Risposta di Parts Town Canada
Hello!
We appreciate you taking the time to leave us a wonderful review. We are so glad to hear you received great service and a swift order delivery. Thank you for choosing Parts Town Canada!
Sebastian
It was easy to locate what parts I…
It was easy to locate what parts I needed and received them in just a few days.
19 marzo 2026
Risposta di Parts Town Canada
Hello Gary,
We're happy it was easy to find the parts you needed and that you received them so quickly! Thank you for choosing Parts Town Canada!
Sebastian
Got part fast and it was the right one.
Got part fast and it was the right one.
I will be coming back.
Great job
Thx
18 marzo 2026
Risposta di Parts Town Canada
Hello Dan,
We're happy to hear that you received the correct part quickly. We appreciate your feedback and look forward to serving you again in the future.
Sebastian
Risposta di Parts Town Canada
Hello Michel,
Thank you for your positive feedback! We're happy to hear that you had a great experience with our prices, delivery, and selection. Thank you for choosing Parts Town Canada!
Sebastian
Risposta di Parts Town Canada
Hello,
We're glad you enjoyed your experience with our user-friendly website and fast service. Thank you for your positive feedback!
Sebastian
The part we needed was easy to order.
The part we needed was easy to order.
Order was delivered very fast .
Super
18 marzo 2026
Risposta di Parts Town Canada
Hello Sylvain,
We're happy to hear that ordering was easy and the delivery was fast! Thank you for choosing Parts Town Canada!
Sebastian
The parts came damaged
The parts came damaged. I had to buy an other compressor from another supplier at a higher cost. I have no idea what's going on with the damaged unit.
18 marzo 2026
Risposta di Parts Town Canada
Hello James,
We regret that the parts arrived damaged, and you had to purchase a replacement elsewhere. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve these issues immediately. If you give us a chance we are intent on making this right and hope you will allow us to speak with you to discuss your experience. Our customer service team will be in touch with you shortly.
Sebastian
Payment issue with Paypal
Although paying with Paypal to this site did not work and was not notified until I did not receive my package, I had to call to be told they had to unlock the payment, then still did not receive package only to call back and be told they would cancel the order and renew it with my credit card because paypal finally does not work for Quebec residents. I was notified that this has been a issue since they merged ( 6 months ) with a anther company.
I did finally get a positive delivery the next day.
Hope you guys get your shit together.
Great company.
Sincerely
Gaztech.
16 marzo 2026
Risposta di Parts Town Canada
Hello Luc,
We appreciate your feedback and are sorry to hear about the issues you experienced with the PayPal payment and subsequent order processing. We acknowledge the inconvenience this caused and are glad you finally received your delivery. We have resolved the Paypal order issue at this time. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
J'ai été livré presque un mois apres la…
J'ai été livré presque un mois apres la commande sans information sur l'avancement de la livraison
17 febbraio 2026
Risposta di Parts Town Canada
Bonjour,
Nous vous présentons nos sincères excuses pour le retard de livraison dû au traitement douanier. Bien que ces délais soient malheureusement hors de notre contrôle, nous comprenons les inconvénients que cela a pu occasionner et vous remercions sincèrement pour votre patience.
Nous sommes heureux d’apprendre que votre colis a bien été reçu. Soyez assuré(e) que nous mettons tout en œuvre de notre côté afin d’assurer des livraisons dans les délais prévus.
Nous vous remercions pour votre confiance et votre soutien continu. Au plaisir de poursuivre et de faire évoluer notre partenariat!
Sebastian
Risposta di Parts Town Canada
Hello Arnold,
Thank you for the 5 Star rating and positive feedback.
Sebastian
Super fast shipping & inventory in…
Super fast shipping & inventory in stock. The OEM manufacturer did not have stock and delivery was 4 weeks for a capacitor.
16 marzo 2026
Risposta di Parts Town Canada
Hello Anita,
Thank you for your feedback! We're happy to hear that you received your capacitor quickly and that we had it in stock when the manufacturer didn't. Thank you for choosing Parts Town Canada!
Sebastian
Risposta di Parts Town Canada
Hello Fred,
Thank you for your positive feedback. We're happy to know that you found a good selection of parts and experienced quick delivery. Thank you for choosing Parts Town Canada!
Sebastian
Risposta di Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
Le service au complet
Le service au complet. Du moment que j'ai commandé la pièce, j'ai eu tout de suite un courriel de confirmation de mon achat. Par la suite le suivi de celle-ci. Étant donné que je n'ai pas reçu la bonne pièce j'ai ecrit un courriel à cet effet. J'ai reçu tout de suite un courriel me mentionnant qu'ils étaient désolés, que ma pièce n'était pas disponible et qu'on me rembourserait sur ma carte de crédit. Cela n'a même pas pris 24hres que je voyais le remboursement. Très bon service et oui si j'ai une autre pièce à commander je ferais affaires avec vous sans hésitation.
14 marzo 2026
Risposta di Parts Town Canada
Nous vous remercions sincèrement pour votre avis 5 étoiles. Nous apprécions grandement le temps que vous avez pris pour partager votre expérience.
Nous sommes ravis d’apprendre que nous avons su répondre à vos attentes. Offrir un service fiable et un accompagnement de qualité demeure notre priorité, et c’est un plaisir de savoir que cela s’est reflété dans votre expérience.
N’hésitez pas à nous contacter si nous pouvons vous accompagner davantage.
Merci encore pour votre confiance et votre partenariat continu.
Sebastian
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