Wrong fit for a Xiaomi 17 After seeing the response below, I thought that they might be a company that have good customer service and would fix the problem so I emailed them with the details reques... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Samsung galaxy flip phone has both the folding internal screen and the external one. Both should be fitted with high quality glass screen protectors. When I visited the Samsung store the shop assis... Leggi di più
L'azienda ha risposto
This company is just outstanding in every way. The customer service is brilliant; they keep you updated from the minute you contact them. The screen protector I purchased is the best screen protector... Leggi di più
L'azienda ha risposto
UPDATE: Without prompting I've now been told that the missing item has been shipped. Revised experience. Incomplete order received, AI 'help' bot useless. Ordered two items, received one. Explai... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di accessori per cellulari
- anche in
- Negozio di articoli in vetro e specchi
- Negozio per la riparazione di cellulari
Scritti dall'azienda
PanzerGlass is more than just glass. We use a special tempering process, which allows us to create a glass, that is 9 times stronger than regular glass, shock and scratch resistant and preserves 100% touch sensitivity. PanzerGlass is easily mountable due to the silicone coating to make it adhere to the mobile device. Furthermore, the oleophobic coating on the surface of the PanzerGlass reduces fingerprints and mirrors the touch and feel of the original display of the phone or tablet.
Informazioni di contatto
Delta 8, 8382, Søften, Hinnerup, Danimarca
- customercareuk@panzerglass.co.uk
- panzerglass.co.uk
3,8
Molto buono
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great product and great customer…
Great product and great customer service - thank you
28 luglio 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Fast delivery and good quality product
Fast delivery and good quality product. The application of the screen protector was easy and the quality is amazing, would definitely recommend!!
21 luglio 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
The screen protection is easy to apply…
The screen protection is easy to apply and the anti glare is excellent.
17 luglio 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Good service
Correct, quick service, nice, easy to install product, hopefully it will be lasting!
14 luglio 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Very good customer service
Even though the 1st package got lost in the mail, the company were quick to replace it and send it back out. 2nd package was received fast.
20 luglio 2026
Risposta di PanzerGlass™
Thanks a lot for your great review, we really appreciate it! 🌹
We’re very happy to hear that you’ve had a good experience with our service, as that’s exactly what we aim for. You’re always welcome to reach out again if there’s anything we can help you with 🌟
Best Regards
PanzerGlass™
Excellence
Excellent set up, excellent gear. Used panzerglass for screen and camera lense protection on my s24 ultra and its pristine so its only natural i would get the s26 ultra kitted out the same way.
9 luglio 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Risposta di PanzerGlass™
Thanks a lot for your great review, we really appreciate it! 🌹
We’re very happy to hear that you’ve had a good experience with our service, as that’s exactly what we aim for. You’re always welcome to reach out again if there’s anything we can help you with 🌟
Best Regards
PanzerGlass™
Good product
30 aprile 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Item still not arrived yet
18 giugno 2026
Risposta di PanzerGlass™
Thank you for your review, we’re very sorry to hear about your delivery experience. This is certainly not the experience we want for our customers. Please feel free to contact us at customercaredk@panzerglass.dk with more details about your order, so we can look into the matter. This will allow us to assist you as quickly as possible.
We look forward to hearing from you.
Kind Regards
PanzerGlass™
Great experience regarding prompt reply…
Great experience regarding prompt reply and response to my email enquiry. Very happy and satisfied with the whole process of customer service.
Kindest regards,
Euten
22 maggio 2026
Risposta di PanzerGlass™
Thanks a lot for your great review, we really appreciate it! 🌹
We’re very happy to hear that you’ve had a good experience with our service, as that’s exactly what we aim for. You’re always welcome to reach out again if there’s anything we can help you with 🌟
Best Regards
PanzerGlass™
The pack doesn't contain any kind of…
The pack doesn't contain any kind of aligner and the cost of it is too high for just 1 sheet of glass.
2 stars for missing aligner!
Not worth it.
8 giugno 2026
Risposta di PanzerGlass™
Thank you for your feedback.
We’re sorry to hear that you’re not satisfied with the product. We would really like to take a closer look at your case and find a solution for you. Please feel free to contact us at customercareeu@panzergass.com
with more details, and if possible, include pictures so we can assist you in the best way.
We look forward to hearing from you 🤞
Kind Regards
PanzerGlass™
Always use panzer glass to protect my screens
Would rather replace the panzer glass instead of paying to replace my phone screen
27 maggio 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Product Failed Prematurely
Product Failed Prematurely; Refusal of Statutory Rights Under CRA 2015
On 19 January 2026, I purchased a PanzerGlass screen protector and a camera protector directly from PanzerGlass UK. After only three months of normal use—with no drops, impacts, or damage to the device—the screen protector and camera protector both failed, showing structural damage/delamination/cracks.
When I contacted customer service seeking a refund under the Consumer Rights Act 2015, their response was that "screen protectors are consumable accessories" and that "damage after a period of use does not necessarily indicate an inherent fault." Notably, PanzerGlass did not even ask me how the damage occurred or request any details about my usage before concluding it was not a manufacturing fault. Despite my explanation that failure within six months places the burden of proof on the retailer under Section 19 of the Act, they stated: "We are unable to confirm the presence of a manufacturing fault. For this reason, we are not in the position to offer a refund."
Instead, they offered only: "a one-time free replacement as a gesture of goodwill," concluding with: "this reflects our final position on the matter."
My key concerns were:
- Failure occurred within 6 months—burden of proof legally rests with the company
- No evidence provided that damage resulted from impact or misuse; in fact, they didn't even ask for my account of events
- Marketing emphasises durability, yet product failed without any drop or stress event
- Company maintained refusal despite statutory obligations
After refusing the replacement offer, I pursued a chargeback through my bank for goods not of satisfactory quality. The chargeback was successful and I received a full refund. I also filed a complaint with the Advertising Standards Authority regarding the durability claims made in their marketing.
Final outcome: Money back via chargeback process after direct refusal from company. Others should be prepared to escalate beyond initial customer service if needed.
30 aprile 2026
Non scritta su invito
Risposta di PanzerGlass™
Thank you for your feedback, and we’re sorry to hear about your experience with our service. This is not the standard we aim to deliver. Please contact us at customercaredk@panzerglass.dk with more details, so we can look into the matter and assist you further.
We look forward to hearing from you.
Kind Regards
PanzerGlass™
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Happy with the product
Happy with the product, easy to attach & appears to be substantial.
11 maggio 2026
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
It was a complaint which was dealt with…
It was a complaint which was dealt with really well by Venice
Regards
Pau Sherman
15 maggio 2026
Risposta di PanzerGlass™
Thanks a lot for your great review, we really appreciate it! 🌹
We’re very happy to hear that you’ve had a good experience with our service, as that’s exactly what we aim for. You’re always welcome to reach out again if there’s anything we can help you with 🌟
Best Regards
PanzerGlass™
Risposta di PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.