When our existing provider were found to be over billing us, Pas and his team were the first call we made to help. The transition was almost smooth sailing (the existing provider did not make it easy... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Moved away from BT who were terrible at the cancellation process, 3 months later their still billing me! Padel Sercvies was seamless from start to finish, from sale guy (Pascal) to fitters to support,... Leggi di più
L'azienda ha risposto
Aaron was really helpful when all our office phones went down. He was instantly working out ways to get to the bottom of it. He re-directed all of our calls to our second office so that we wouldn't mi... Leggi di più
L'azienda ha risposto
Padelservices has a thorough customer service. They respond to calls within a few rings then listens and actions issues swiftly. Andy who came to replace our old system is friendly, has patience and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Provider di servizi per le telecomunicazioni
- anche in
- Compagnia telefonica
- Provider di servizi Internet
- Servizi per le imprese
- Servizio di telefonia e internet
- Servizio per computer
Scritti dall'azienda
Padel Services looks after the phones, lines, broadband, mobiles and IT that UK businesses run on, from our base in Basildon, Essex. We start by understanding how your business works and where your current setup is letting you down: missed calls, slow internet, a bill that doesn't match what you signed. Then we recommend the setup that improves how you work and how you serve your own customers. We plan and build every system in our own workshop before we arrive, so you switch with no downtime and no disruption. Our engineers install it, train your team and leave the office as they found it. From then on, one team looks after you. We monitor the lines we look after, so we usually know about a problem before you call, and when you ring us, a person answers. You get one bill, built from the order you signed. Tied into a contract? We can often release you from it using funding and subsidies we have access to (subject to application), so you don't have to wait. Phone systems, business broadband, mobiles, Microsoft Teams calling, call recording and IT support: one company, one point of contact.
Informazioni di contatto
Astra House, Christy Way, SS15 6TQ, Basildon, Regno Unito
- 03330162161
- support@padelservices.co.uk
- padelservices.co.uk
4,8
Eccellente
66 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Padel services have been great
Padel services have been great. We have had a full installation of new office handsets and mobile sims and the process has been faultless. Communication is great and the team are incredibly responsive. Thank you Padel.
19 dicembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your positive review.
We are delighted to hear that your installation of both office handsets and mobile services was completed smoothly and met your expectations. Delivering a faultless experience, supported by clear communication and responsive service, is something we consistently strive for.
Your feedback is greatly appreciated and reinforces our commitment to providing dependable, well-managed solutions for our customers. We look forward to continuing to support your business and building a long-term partnership.
Kind regards,
The Padel Services Team
Upgrade of VoIP system
Padel provided us with an upgrade of our VoIP system from our current provider to a new iPECS system. The process and installation was seamless and the engineers were very knowledgeable and helpful and ensured all our staff were suitably trained on using the system. Would recommend.
16 dicembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for taking the time to leave your review.
We are pleased to hear that the upgrade to your new VoIP system was handled seamlessly and that the installation met your expectations. Ensuring a smooth transition from an existing provider, supported by knowledgeable engineers and clear guidance for your team, is a key part of how we deliver our service.
It is particularly encouraging to know that your staff felt suitably trained and confident using the new system. Thank you for your recommendation — it is genuinely appreciated, and we look forward to continuing to support your business going forward.
Kind regards,
The Padel Services Team
Phone equipment install
Very pleased with the service and equipment supplied by Padel services.
Shane Dorling was very knowledgeable with regard to the equipment and its operation.
I would certainly recommend Shane and the company.
9 dicembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your kind review.
We are pleased to hear that you are happy with both the service and the equipment provided. Delivering reliable solutions, supported by clear explanations and expert guidance, is central to the way we work.
Your recommendation is greatly appreciated and we thank you for taking the time to share your experience. We look forward to supporting you again in the future.
Kind regards,
The Padel Services Team
Padel services great
Padel services great from start to finish! I cannot recommend them enough.
26 novembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your positive feedback.
We are delighted to hear that your experience with us was excellent from start to finish. Your recommendation is genuinely appreciated and reflects the level of service we aim to provide to every customer.
Thank you again for taking the time to leave a review. We look forward to supporting you going forward.
Kind regards,
The Padel Services Team
Excellent service
Well planned, approachable team, clear to understand training, no disruption to staff or service.
Excellent service
25 novembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your excellent feedback.
We are pleased to hear that the project was well planned and delivered with minimal disruption to your team and day-to-day operations. Clear communication, approachable support, and straightforward training are all key elements of the service we aim to provide.
Thank you again for taking the time to share your experience. We look forward to continuing to support your business.
Kind regards,
The Padel Services Team
Brilliant Throughout,
Brilliant Throughout,
Padel have been reliable and honest. service has been great from start to finish.
Thank you for a smooth transition.
21 novembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your kind review.
We are delighted to hear that you found our service reliable and honest, and that the transition was handled smoothly from start to finish. These are values we take great pride in and strive to uphold in every project.
Thank you again for taking the time to share your experience. We look forward to supporting you in the future.
Kind regards,
The Padel Services Team
'Padel Team' - business installation
Installation and switch over went smoothly.
Engineer was extremely helpful and his back up team responded immediately.
All round excellent service - very impressed.
20 novembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your excellent feedback.
We are pleased to hear that the installation and switchover were completed smoothly and that you felt well supported throughout the process. Prompt communication and effective teamwork are essential to delivering a dependable service, so it is encouraging to know this was reflected in your experience.
Thank you again for taking the time to share your comments. We are very pleased to have made a positive impression and look forward to supporting your business going forward.
Kind regards,
The Padel Services Team
Padel Services have been great from…
Padel Services have been great from start to finish. They have been informative and helpful through the process of switching. All staff have been polite and lovely to deal with.
19 novembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for taking the time to share your experience. We’re delighted to hear the switch over felt clear and well-supported — our aim is always to make the whole journey straightforward and stress-free. It’s great to know the team’s friendliness and professionalism came across throughout.
If you happen to know any other businesses looking for a smoother telecom experience, a recommendation would mean a lot to us. We’d be more than happy to give them the same level of care.
And if you ever need guidance or tweaks to your system, just let us know — we’re always here.
Great customer service
Great customer service. polite and punctual. Helpful and informative.
19 novembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your review. We’re pleased to hear you found the team polite, punctual, and informative — that level of customer care is exactly what every one of our clients can expect from us.
If you know any other businesses that would appreciate this standard of service, we’d be grateful if you shared your experience. We’d be delighted to support them just as well.
And as always, if you need anything at all, we’re here to help.
A** Service
Padel Services have been fantastic, great services and products. Would highly recommend.
Shane was amazing training the office staff on all the features.
17 novembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for the great feedback. We’re really pleased to hear everything has gone smoothly and that you’re happy with both the service and the products — it’s exactly the level of care every one of our clients receives as standard.
Shane will be delighted to know his training made a difference. He takes real pride in making sure every team feels confident using the system.
If you know any other businesses that would benefit from this level of support, we’d really appreciate you sharing your experience. We’d be glad to look after them just as well.
Excellent service from start to finish!
Padel Services have installed a new phone system for us today and we cannot fault their professionalism, organisation and expertise. Thorough in set up and explanation of features, making the whole process a breeze. Thank you to the Padel team - highly recommend!
30 ottobre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for sharing such positive feedback. We’re really pleased to hear that the installation went smoothly and that our team’s organisation and attention to detail made the process easy for you. Clear explanations and a thorough setup are key parts of the service we aim to deliver every time, so it’s great to know this came across.
We truly appreciate the recommendation — and if you ever need support or want to explore additional features, we’re always here to help.
Fantastic service throughout and…
Fantastic service throughout and brilliant guidance for the perfect phone system to suit are business.
Installation team were great and set up system with ease while explaining everything and making sure all was as expected.
Provided training for all our staff following install.
Would highly recommend Padel Services!!!!
20 ottobre 2025
Non scritta su invito
Risposta di Padelservices
Thank you so much for your generous feedback. We’re delighted to hear that the team supported you throughout the process and helped you find the ideal phone system for your business. Our installation engineers take real pride in making everything seamless, clear, and fully tailored, so it’s great to know the setup and staff training met your expectations.
We truly appreciate the recommendation — and if you ever need any further guidance or adjustments, we’re only ever a call away.
Great service from Shane all explained…
Great service from Shane all explained as he went through each part as he set them up
17 ottobre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your review. It’s great to hear that Shane took the time to walk you through everything step by step. We pride ourselves on clear communication and a smooth setup experience, so your feedback means a great deal. If you need anything at all moving forward, we’re always here to support you.
Unreal Servcie!
Quick turnover, saved us loads of money and customer service is spot on and super fast!
Will be recommended to everyone.
7 ottobre 2025
Non scritta su invito
Risposta di Padelservices
Thanks so much for the amazing feedback! We’re really chuffed to hear you had such a great experience with us.
We take a lot of pride in doing what we say we’ll do — quick turnarounds, saving our customers money, and giving proper, personal service every time. It’s great to know that came through for you.
We’re built on great service and genuine care, so hearing you’d recommend us really means a lot. Thanks again for trusting Padel Services — we’re always here if you need anything!
Excellent service and support from start to finish
Padelservices recently installed our new phone system, setting us up with five lines across our different divisions and an AI-generated message that really helps us look more professional.
Everyone we’ve dealt with at Padelservices has been knowledgeable, helpful, and responsive throughout the whole process. The installation was smooth, the setup was tailored to our business, and everything works exactly as promised.
We’re really pleased with the results and would highly recommend Padelservices to any business looking for a reliable and professional telecoms solution.
30 settembre 2025
Non scritta su invito
Risposta di Padelservices
Thanks so much for taking the time to share such a detailed review — we really appreciate it!
It’s fantastic to hear that everything went smoothly and that your new phone system is working exactly as promised. We take real pride in delivering what we say we will, and it’s great to know our team’s knowledge, support, and attention to detail made a difference.
We’re built on great service and genuine care, so hearing that you’d recommend us means a lot. Thanks again for choosing Padel Services — we’re always here whenever you need us!
Superb Communication and Extremely Professional
Superb Communication from the beginning of the job. Very professional and courteous. Willing to go the extra mile to help.
8 ottobre 2025
Non scritta su invito
Risposta di Padelservices
Thanks so much for your kind words! We’re really pleased to hear you’ve had such a positive experience with us.
Clear communication and professionalism are things we take seriously, and the team will be delighted to know their efforts stood out. We always aim to go that extra mile — it’s just part of who we are and how we like to do business.
Thanks again for trusting Padel Services, and we’re always here if you need anything in the future!
Excellent Service through out.
Excellent Service through out.
Lived up to expectations
Thank you very much
Happy Customer
2 ottobre 2025
Non scritta su invito
Risposta di Padelservices
Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that our service lived up to your expectations. Providing consistent, excellent service is at the heart of what we do, and it’s always rewarding to know it makes a difference. We truly appreciate your support and look forward to continuing to be of service whenever you need us.
— The Padel Services Team
Highly Recommend Padel Services
We recently worked with Padel Services to set up our new phones and communication system, and we couldn’t be happier with the results. From the start, their team was professional, knowledgeable, and responsive.
The installation process was seamless, and everything was explained clearly so we felt confident using the new system right away. They took the time to understand our needs, set everything up efficiently, and made sure everything was running smoothly before finishing.
An engineer came to our site over two days to make sure everything was setup correctly, installed on our computers, and training for all staff.
We highly recommend Padel Services to anyone looking for reliable and expert support with phones or communication systems (and everything else they do!)
18 settembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you so much for your kind words and recommendation. It was a pleasure to support you with your new phone and communication system, and we’re delighted to hear how smoothly everything went for your team.
At Padel Services, we pride ourselves on making the move from old providers to us as simple as possible – with no downtime, a seamless installation, and training so your staff feel confident from day one. Our goal is always to ensure businesses enjoy the benefits of a modern system without disruption, backed by the dedicated support of our team.
We’re thrilled you’ve had such a positive experience, and we look forward to supporting your business long into the future.
— The Padel Services Team
Having had some very mixed experiences…
Having had some very mixed experiences with previous telecoms companies I was reluctant to change but the team at Padel Services have been great from start to installation. The engineer performed a full installation replacing cabling where needed and gave a detailed training on the use of the system.
17 settembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your thoughtful review. We completely understand the concerns that come with changing telecoms providers, especially after mixed experiences in the past. That’s why we place such emphasis on making every transition smooth, with no disruption and full support from our engineers and team.
It’s great to hear that the installation and training gave you confidence in your new system. At Padel Services, we’re committed to removing the stress that often comes with switching providers, ensuring everything is set up properly from the outset and that your staff feel fully supported.
We’re delighted to welcome you on board and look forward to continuing to provide the reliable service your business deserves.
— The Padel Services Team
Superb!
Superb!
Great system, works perfectly for our needs.
The installation and switch over was faultless and seamless, training was excellent. Company communication in the run up to the installation was perfect too, fully explained and couldn't be more helpful.
Many thanks to you all.
16 settembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you for your superb feedback. We’re delighted to hear that your new system is working perfectly and that the installation, switch-over, and training were seamless.
We know many businesses, like yours, have had frustrating experiences with larger providers such as BT — whether that’s poor service, confusing billing, or solutions that simply don’t deliver. At Padel Services, we focus on the opposite: clear communication, straightforward billing, and a system tailored to your needs, all installed without downtime.
It’s fantastic to know that the difference has been so clear for your business. We’re proud to have supported you through this transition and look forward to continuing to provide the reliable service you deserve.
— The Padel Services Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.