When our existing provider were found to be over billing us, Pas and his team were the first call we made to help. The transition was almost smooth sailing (the existing provider did not make it easy... Leggi di più
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Moved away from BT who were terrible at the cancellation process, 3 months later their still billing me! Padel Sercvies was seamless from start to finish, from sale guy (Pascal) to fitters to support,... Leggi di più
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Aaron was really helpful when all our office phones went down. He was instantly working out ways to get to the bottom of it. He re-directed all of our calls to our second office so that we wouldn't mi... Leggi di più
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Padelservices has a thorough customer service. They respond to calls within a few rings then listens and actions issues swiftly. Andy who came to replace our old system is friendly, has patience and... Leggi di più
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Dettagli dell'azienda
- Provider di servizi per le telecomunicazioni
- anche in
- Compagnia telefonica
- Provider di servizi Internet
- Servizi per le imprese
- Servizio di telefonia e internet
- Servizio per computer
Scritti dall'azienda
Padel Services looks after the phones, lines, broadband, mobiles and IT that UK businesses run on, from our base in Basildon, Essex. We start by understanding how your business works and where your current setup is letting you down: missed calls, slow internet, a bill that doesn't match what you signed. Then we recommend the setup that improves how you work and how you serve your own customers. We plan and build every system in our own workshop before we arrive, so you switch with no downtime and no disruption. Our engineers install it, train your team and leave the office as they found it. From then on, one team looks after you. We monitor the lines we look after, so we usually know about a problem before you call, and when you ring us, a person answers. You get one bill, built from the order you signed. Tied into a contract? We can often release you from it using funding and subsidies we have access to (subject to application), so you don't have to wait. Phone systems, business broadband, mobiles, Microsoft Teams calling, call recording and IT support: one company, one point of contact.
Informazioni di contatto
Astra House, Christy Way, SS15 6TQ, Basildon, Regno Unito
- 03330162161
- support@padelservices.co.uk
- padelservices.co.uk
4,8
Eccellente
66 recensioni
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Padel Services has been great
Padel Services has been great! The engineers happily answered all of our questions and have given us full training on how to use the new system to ensure we know how all of the functions work.
14 maggio 2026
Non scritta su invito
Risposta di Padelservices
Thank you. Full training means your team gets the most from the new system from day one, and we're glad the engineers could answer every question. The Padel Services Team
Risposta di Padelservices
Thank you, Ganet. We'll make sure Aaron sees this. We're always here whenever you need us. The Padel Services Team
Needed a speed dial adding
Needed a speed dial adding. Spoke to Aaron and it was dealt with immediately. Great service.
12 maggio 2026
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Risposta di Padelservices
Thank you, Phil. A small change like that should be done straight away, not added to a queue, so we're glad Aaron sorted it on the spot. The Padel Services Team
Great experience with our new phone…
Great experience with our new phone system from Padel.
We had quite a few obstacles to overcome, but thanks to such a great team of guys, and their sheer determination to handle everything quickly, clearly and with very little disruption, everything went well.
A big shout out to Aaron who assured me everything would be fine (it was!), to Andy and Shane whose professionalism shone through. Also, a big thank you to Pas, for his patience and to everyone else who helped out! The icing on the cake were the cakes! Yum! :)
27 aprile 2026
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Risposta di Padelservices
Thank you, June. We know there were a few obstacles along the way, so we're delighted the team got everything in with so little disruption. We'll pass your thanks to Aaron, Andy, Shane and Pas, and we're glad the cakes went down well too! The Padel Services Team
Cancel BT and move to Padel Servies...
Moved away from BT who were terrible at the cancellation process, 3 months later their still billing me! Padel Sercvies was seamless from start to finish, from sale guy (Pascal) to fitters to support, couldn't recommend this company enough. Only wish I knew of these before, stress free service is what we all need when running a busy company, thanks so much to the Team at Padel.
23 aprile 2026
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Risposta di Padelservices
Thanks so much for the kind words — we really appreciate you taking the time, and we'll be sharing this with the whole team.
The BT cancellation experience you've described is, unfortunately, something we hear from new customers almost every week — still being billed months after leaving is far more common than it should be. Helping businesses navigate a cleaner switch is a big part of what we do, so if anyone reading this is stuck in a similar loop with BT (or any of the bigger providers), we may well be able to help point them in the right direction.
Thanks again — stress-free is exactly what we aim for.
— The Team at Padel Services
Great Service
All great from start, to install, to completion, Andy was very helpful and hands on whenever i had a question or change of plan (there were a few)!!
Thanks guys, will deffo recommend Padel
23 aprile 2026
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Risposta di Padelservices
Thank you so much for taking the time to leave this — we'll pass it on to the whole team.
Changes of plan mid-install are something we actively build for — real businesses evolve, and being flexible enough to adapt without drama is a big part of what we try to do differently to the bigger providers. Really pleased it all landed smoothly for you.
Thanks again for the recommendation — much appreciated.
— The Team at Padel Services
very good communication
very good communication. Great engineering skills.
Would 100% reccomend
23 aprile 2026
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Risposta di Padelservices
Thank you so much — really appreciate the kind words, and we'll make sure the whole team sees this. If you do have anyone in mind who might benefit from what we do, please feel free to send your recommendations over to your project manager and we'll take it from there.
Thanks again — much appreciated.
— The Team at Padel Services
Small service request to assist with…
Small service request to assist with login to client portal answered quickly so I could get on with my work.
20 aprile 2026
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Risposta di Padelservices
Thank you — this is exactly what we're about. Quick, efficient, easy to deal with, no ticket numbers, no hoops to jump through. Just good old-fashioned customer service that lets you get on with your day. Really appreciate you taking the time to leave this — we'll be sharing it with the whole team.
— The Team at Padel Services
Padel services
Padel services have just installed our new broadband/telephones and the experience has been very smooth. The engineer has been extremely patient and helpful and we are very happy with the overall service and provision.
We would highly recommend Padel services.
17 aprile 2026
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Risposta di Padelservices
Thank you so much for the kind words — we'll make sure the whole team sees this. A smooth install is exactly what we aim for every time, and we're really pleased the new broadband and phones have landed well for you. Thanks again for the recommendation — it genuinely means a lot.
— The Team at Padel Services
Great communications from the guys
Great communications from the guys, very informative while setting our new system up and fingers crossed no issues so far.
14 aprile 2026
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Risposta di Padelservices
Thanks so much for the kind words — we'll make sure the whole team sees this. Clear communication during a new install makes all the difference, and we're really pleased it's been a smooth one so far. This is what we do with every client, and moving forwards the service will be exactly the same — any wobbles down the line, you know where we are. The support team is just a call away.
Thanks again for the feedback.
— The Team at Padel Services
excellent service really efficient and…
excellent service really efficient and easy aftersales and support outstanding!!!!!
2 aprile 2026
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Risposta di Padelservices
Brilliant aftersales shouldn't be a happy surprise — it should be the standard. When we say our support is the best in the industry, we mean it: a real person who knows your business, picks up the phone, and gets things sorted without you having to chase. That's a promise we make to every client, and one we work hard to keep every single day. Thank you for taking the time to share this — it genuinely means a lot to the whole team.
— The Team at Padel Services
Very pleased with our new phone system…
Very pleased with our new phone system / internet. Padel liaised with the internet providers to ensure a new cable was installed to our office and swiftly and efficiently. Andy installed our new system, couldn't be happier with the final result. Would recommend to anyone.
30 marzo 2026
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Risposta di Padelservices
Coordinating a new cable install with the network providers can be one of the trickiest parts of any switchover — it's also exactly where we believe we earn our keep. Doing the chasing, the booking and the liaising so you don't have to is what proper service looks like, and it's what every Padel client gets as standard. Really pleased the new system and connectivity have landed well, and thank you for the recommendation — the whole team will be delighted to hear it.
— The Team at Padel Services
Great service
Great service. Shane and Andy both very knowledgeable and helpful. Answering any questions or queries we had in a very professional manner. Quite a large installation that took 2 days. Very little interruption to the every day running of our business. Would certainly recommend this company to others. Well done Padel Services.
23 febbraio 2026
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Risposta di Padelservices
A two-day install across a working business is no small thing — keeping disruption to a minimum while the job gets done properly is something our engineers genuinely take pride in. Knowledgeable, professional, and respectful of your day-to-day operation: that's the standard we set on every project, not just the big ones. Thank you for trusting us with a job of that size, and for the kind recommendation — the whole team will be made up to hear it.
— The Team at Padel Services
New telephone system and ongoing support
Padel Services installed a new telephone system for us last year. The whole team are excellent, I particularly like the access to support and dealing with a nice team of people you know. The installation and training process was smooth and further changes we wanted to make recently have been done efficiently and are exactly what we wanted from a telephone system. Shane was our main contact for the installation and he was excellent - helpful, friendly and a great trainer for our staff. He is always available to assist with any help we need.
13 febbraio 2026
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Risposta di Padelservices
Reviews like this one mean the most, because they're written a year on — proof that the service we promise on day one is the same service you still get months down the line. Knowing the people on the other end of the phone, getting changes done quickly, and having proper training built in as standard is exactly how we believe a telecoms partner should operate. Traditional values, first-class solutions, and a team that's genuinely in your corner — that's the Padel promise, and we're delighted it's held true for you. Thank you so much for taking the time to share this.
— The Team at Padel Services
Our Company has just moved over to Padel
Our Company has just moved over to Padel, combining our telephony and broadband for the first time. The migration went very smoothly and we are delighted with the results. Our questions were answered quickly and the training given was excellent. Our staff are very please with the much improved broadband speed. I would have no hesitation in recommending Padel.
Particular thanks to Andy for working so patiently with us all.
10 febbraio 2026
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Risposta di Padelservices
Bringing telephony and broadband together under one roof for the first time is a big step for any business, and getting that migration right takes proper planning, patience, and a team that genuinely listens. We're delighted the switchover felt as smooth as it should — and that the broadband upgrade is already making a difference day-to-day. One provider, one point of contact, one team who actually knows you: that's how we believe modern telecoms should work, and it's what every Padel client signs up to. Thank you so much for the kind recommendation — it means a great deal to the whole team.
— The Team at Padel Services
Padel Services have done a great job…
Padel Services have done a great job installing our new internet and phone systems after moving premises.
11 febbraio 2026
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Risposta di Padelservices
Moving premises is stressful enough without the phones and internet adding to the list — getting the new site live and ready from day one is exactly the kind of job our team is built for. Smooth, on time, and one less thing for you to worry about during the move. Thank you for trusting us with it, and for taking the time to leave this — wishing you every success in the new premises.
— The Team at Padel Services
Brilliant start to finish
The company was brilliant from start to finish. They were more than happy to make changes during setup to ensure everything worked well for our clients. The engineers were helpful, professional, and genuinely lovely to work with. On the rare occasion we’ve had an issue, they answer the phone immediately and attend the same day. Overall, I would definitely recommend this company.
30 gennaio 2026
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Risposta di Padelservices
Reviews like this one capture exactly what we set out to be every day — flexible during setup, professional on site, and genuinely there when you need us afterwards. Picking up the phone immediately and attending the same day isn't a premium service for us, it's the standard every client gets. That blend of traditional values and proper engineering is what we believe sets us apart in this industry, and we'll work hard to keep it that way. Thank you so much for the kind recommendation — the whole team will be thrilled to read this.
— The Team at Padel Services
Padelservices has a thorough customer service
Padelservices has a thorough customer service. They respond to calls within a few rings then listens and actions issues swiftly. Andy who came to replace our old system is friendly, has patience and is an experienced telephone engineer. He did a great job in removing then installing our new telephone system.
27 gennaio 2026
Non scritta su invito
Risposta di Padelservices
Answering the phone within a few rings sounds like a small thing, but it's one of those details that quietly tells you everything about how a company operates. Listening properly, acting quickly, and backing it all up with experienced engineers on the ground — that's the service standard we set ourselves on every single job. Replacing an old system and getting a new one running smoothly takes patience and proper know-how, and we're delighted it landed well for you. Thank you so much for taking the time to share this.
— The Team at Padel Services
Amazing Support and Customer Relations
We were searching for a new provider for a while and wasn't sure who to go with. Absolutely delighted and over the moon with the support and client relations we have received at Bread Ahead. Everything was discussed through and thorough and was reassured with the transfer and changes. the installation was straight forward and very supported by an amazing engineer named Shane. As well as all the team, very pleased and looking forward to continuing this relationship through many years. Thank you to all, including Jaason, Pas and Shane!
22 dicembre 2025
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Risposta di Padelservices
Thank you for taking the time to share such positive feedback.
We are delighted to hear that your experience with us has been a reassuring and supportive one, particularly during the transition to a new provider. Clear communication, thorough planning, and a smooth installation are all central to the way we work, so it is encouraging to know this was reflected throughout your journey with us.
It is especially pleasing to hear that you felt well supported from start to finish. We place great importance on building long-term relationships and delivering a consistently high standard of service, and we very much look forward to continuing to support your business in the years ahead.
Thank you again for your trust and recommendation.
Kind regards,
The Padel Services Team
Absolutely amazing service.
Absolutely amazing service from start to finish. Our phone system went down on the Tuesday and Padel Services were installing our new system by the Thursday morning. They were amazing the whole time they were here and showed us how to use in great detail our lovely new phones. Can't say thanks enough to Shane and Andy for the whole installation. And to David for getting it all sorted so quickly.
18 dicembre 2025
Non scritta su invito
Risposta di Padelservices
Thank you very much for your kind feedback.
We are extremely pleased to hear that we were able to support you so quickly during a critical situation and deliver a smooth installation within such a short timeframe. Acting decisively and minimising disruption for our customers is something we take very seriously, so it is reassuring to know this was reflected in your experience.
It is also encouraging to hear that the installation was thorough and that you felt confident using your new phone system from day one. Providing clear guidance and hands-on support is an essential part of the service we aim to deliver.
Thank you again for placing your trust in us. We look forward to continuing to support your business going forward.
Kind regards,
The Padel Services Team
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