Pack Up + Go Recensioni 591

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Our trip was to Richmond, VA. Every experience booked for us was thoughtfully put together based on our interests and thoroughly enjoyable. The absolute highlight was a private zoo experience wher... Leggi di più

Valutata 5 stelle su 5

Another great trip in the books! Pack Up + Go found us a beautiful hotel in a great location for all the things we wanted to see! We loved the restaurants they recommended! The Charlotte bus tour was... Leggi di più

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Valutata 4 stelle su 5

I enjoyed not having to plan a trip! I'm used to getting decision fatigue by all the choices. The hotel and restaurants were places we would have never chosen on our own. I do wish we were given an it... Leggi di più

Valutata 5 stelle su 5

The entire Pack Up and Go experience was magical! We loved NOT knowing where we were going and loved the selections/suggestions made for us. Best of all was the customer service — we were nervous abou... Leggi di più

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Informazioni su Pack Up + Go

Scritti dall'azienda

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart!

Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax.

We take it from there! We'll book your whole trip, but won't tell you where you're going.

One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go!

We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.

Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!

See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

591 recensioni

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Valutata 5 stelle su 5

We had a wonderful time in Boston

We had a wonderful time in Boston! It was the perfect combination of planned activities and free time. I loved not having to do a lot of planning.

24 giugno 2025
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That is so great to hear! Our trip planners take your personal preferences into consideration every time! If you're a traveler who wants to fill your itinerary with activities, we got you covered! If you just want to relax in your destination, no problem! Even though it's surprise travel, you have all the control over your itinerary! Just tell us everything you want us to know and we'll communicate with you if we ever have questions, but leave the admin to us!

Valutata 5 stelle su 5

Great girls trip! The only question is "When can we go again!"

We had such a great time on our Pack Up +Go trip to Austin. The list of things to do provided was our go to each day. We especially enjoyed the Secret Food Tour and our tour guide, Molly, was so knowledgable and fun to spend the afternoon with. Lillian from Pack Up + Go was so helpful when our flight was cancelled. She made the rescheduling with the airline and hotel a breeze. Thank you, thank you for a great girls trip

20 maggio 2025
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This is amazing to hear! :) We're so glad that you loved Austin and that your food tour was fun! What's not to love? Food and culture in one activity! We think it's one of the best ways to get to know your destination and get around like a local! We have to pride ourselves on our 24/7 travel support specialists as well! If issues ever arise, they're there 24/7 to make sure you feel heard and get to the bottom of the problem. We're so happy that Lillian was able to help you, so you could go back to focusing on memories!

Valutata 5 stelle su 5

City Views!

we are normally the beach/coastal goers so this was a outside the norm for us BUT we had a blast. We also were able to hit up a "beach" off lake Michigan! This was to celebrate as a "mini-moon" after our wedding, at check out the hotel asked if we received our champagne and chocolate package at check in which we did not so they adjusted. Chicago was great and everything was planned out perfectly. Dinners were perfect and boat tour was awesome.

23 giugno 2025
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We love to hear it! Hearing that our travelers were open to exploring and had a great time in a destination they never would have thought to book before is one of the reasons we love planning trips! We're really happy to hear as well that you received our champagne and chocolates before leaving as well. Mini-moons are such a great way to escape for a short time and celebrate love on a smaller scale before diving into a bigger honeymoon! We couldn't be happier to be apart of your story :)

Valutata 5 stelle su 5

Best Experience!

I recently went on a trip with Pack Up + Go, and it was truly one of the most exciting and seamless travel experiences I’ve had! The surprise destination/activities concept added a layer of anticipation and fun that made the whole journey feel like an adventure from the very start.

From the moment we received the pre-trip packet, everything was thoughtfully planned. I appreciated the packing suggestions, weather info and recommendations that we truly utilized.

Chicago was perfect, great food and unique experiences. The hotel was centrally located, clean and comfortable, and the itinerary suggestions helped us make the most of our time without feeling overscheduled. The activities were exactly tailored to our likes and we couldn't have planned them any better!

If you’re someone who enjoys spontaneity but also wants the confidence of a professionally curated trip, Pack Up + Go is the way to go. I’m already thinking about doing another trip soon!

23 giugno 2025
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This review has us smiling from ear to ear! We're so glad to hear you had a great time on your Pack Up + Go surprise trip. The balance of planned activities + downtime to explore on your own is our favorite mix to have for our trips. We're ready to plan your next getaway when you are!

Valutata 5 stelle su 5

Worth it!

I have been on 2 Pack up and Go trips. Both exceeded my expectations. I love the excitement leading up to the trip. My trip was thoughtfully planned, the accommodations were top tier. Looking forward to my next trip.

30 giugno 2025
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We love to see repeat travelers :) We're so glad you had such a great time and on the second time around! It's such a treat to send travelers to new destinations they never thought to enjoy! Should we make this an annual thing? Third times the charm :)

Valutata 5 stelle su 5

Stress free fun!

The trip was amazing! We went to Chicago and had a great time. I love that the activities and reservations for dinner were planned for us. It made the trip stress free.

28 giugno 2025
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Isn't Chicago just the best city?! We're so happy you had such a great time! Traveling should be about making memories + taking in the destination, living in the moment! Let us handle all the itineraries and the planning so you can go straight to experiencing :)

Valutata 4 stelle su 5

Thank you team for making our first…

Thank you team for making our first vacation together in some time so relaxing and fun! Especially for our babymoon, the team created such a memorable trip and we felt like they really listened to our input.

21 giugno 2025
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We love being apart of so many memories for our travelers! We're so happy you had such a great time on your babymoon trip with us :) We definitely pride ourselves on our customer service team for making sure our travelers are heard + supported pre, mid, and post trip! It's also so great to hear that your planner hit the nail on the head with your itinerary. Where to next? :)

Valutata 5 stelle su 5

We booked a short road trip and…

We booked a short road trip and everything was perfect! The town they chose for us to travel to, the accommodations, the planned activity and the dinner spot were all great and met our preferences. The added info you get (additional activities, restaurants, etc.) were spot on and helped us choose when we didn't have something planned. It was so fun not to know where we were going until the day of departure! Amd then knowing support was just a phone call away if something went awry, was so helpful. (Nothing did and we didn't need to call.)

26 giugno 2025
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We're so happy to hear your road trip was a perfect match! 🚗✨ It’s always our goal to take the stress out of planning and leave you with just the fun + surprises. We’ll be ready whenever you're up for the next adventure!

Valutata 5 stelle su 5

This is my second Pack Up & Go trip

This is my second Pack Up & Go trip. I am very impressed and pleased with my experience. I like that the survey you fill out is their guideline and they truly take into account your answers. Communication is excellent via emails or you can reach them 24/7 if you have issues. The hotel was in a perfect location for our planned activities. The information packet and accompanying email is nicely detailed and overflowing with great options for food and activities. Fill out the survey and relax - your trip is in good hands.

24 giugno 2025
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Kim! It's so lovely to have you as a repeat traveler :) We couldn't be happier you enjoyed your second trip with us! We try not to brag but our 24/7 customer service team is definitely the glue that keeps us together! You can reach out to them about anything + they'll do their best to help so you can go back to making memories, while we handle everything else! It's so amazing to hear that you loved your hotel as well! We always aim to put travelers in hotels 3 star or higher, and always centrally located in the heart of the city! That way, you can really hit the ground running on the days your exploring! Should we start planning your third trip? :)

Valutata 5 stelle su 5

SO many recommendations

Our time in Chattanooga was amazing! Most of all, I loved the thrill of the buildup to finding out where we were going a half hour before we left. I kept my Facebook friends on the edge of their seat and went live with the reveal. A couple people guessed Chattanooga based on distance (we had been asked if we'd drive 6.5 hours and I said yes).
Hotel was beautiful and close to all activities. Dinner reservations were good choices but highly recommend Scotties on the River. I think it was on the list of recommendations. We canceled our third reservation and ate at Scotties instead. Great venue and food was amazing. Our prepaid guided Chattabrunch food tour and Lookout Mountain Rock City tour were both really fun and informative.
My one and only downside was I'd rather stay in a less expensive hotel and have you spend more of the budget on activities. I think I selected "no preference" on accommodations but knowing NOW how much extra money we had to spend, I'll specify that next time. Hotel Indigo was absolutely a special treat for us, but we spent SO much extra money to do things. We even found a Vince Gill concert to go to at Soldiers and Sailors Memorial Auditorium near our hotel.
One thing about activities in downtown Chattanooga - its hard to find parking!
We loved going through the 3 pages of recommendations! Great ideas. Oh, add Coker Museum (Mr. Coker has a huge collection of old cars that was fun to look at) and Clumpies Ice Cream (delicious). We did both of those based on recommendations from friends after I posted where we were going on Facebook. We stopped at Buc-ee's in Smiths Grove, KY on the way home as our pit stop. Had never been to one but absolutely loved it! Use Buc-ee's as a pit stop when you can. And there is a Corvette Museum near Smiths Grove in Bowling Green, KY that we drove past. We didn't stop but I want to go back. Just some more ideas for you.
I hope this review helps and I plan to use Pack Up + Go again!

17 giugno 2025
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What a fantastic review! Thank you so much for all your kind words + your insight! :) It's so wonderful to see that your trip planner really hit the ball out of the park with your recommendations. And of course, it's your itinerary, so we always encourage our travelers to reach out to our customer service team if they want to change things around after opening their envelope! We're happy to cancel a reservation, make new reservations, etc. With that, you can always feel free to give us as much information as possible in your pre-trip survey, in regard to how you'd like your budget allocated! Now that you're a seasoned PUG pro, you know to write as much info as you want in the "anything else we need to know" section of your pre-trip survey. We'll always reach out to you in case we need to discuss some options :) Thank you so much for that update on the parking around downtown! We're so glad you had a great time and we are so excited to send you somewhere new next time!

Valutata 5 stelle su 5

Ultimate Girls Trip

This was the BEST trip!!!

23 giugno 2025
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Wow! Thank you so much :) I think your words say it all! Where are we going to send you next time?!

Valutata 5 stelle su 5

This is our 5th time using pack up and…

This is our 5th time using pack up and go and are never disappointed. We chose a you pick vacation and went to Charlottesville. The hotel was in the heart of the city and we were given reservations to great restaurants and fun activities. Our only complaint was that we didn't stay longer.

23 giugno 2025
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Thank you for your continued support of Pack Up + Go! We love planning trips for you + am so glad to hear that each of them have been such a success! We're ready for the next one when you are!

Valutata 3 stelle su 5

Disappointing

It was a great concept; my husband and I love being spontaneous and trying new things. We chose to book a trip for our 10-year wedding anniversary. There is a question that asks other places you have lived and traveled but we did not add all the places in Ohio because we live here. We expected to travel out of state since we stated we wanted to try something new and were willing to drive up to 10 hours. We were sent to our home state just two hours away from our house. We did love the stay because they sent us to Hocking Hills, Ohio and we love it there, but we had no idea we should specify we wanted to leave our state. We were up really early because our email told us to leave between 8-9am to make the most of our trip. This made me feel like maybe it would be a 4-6 hour drive so we wanted to leave earlier to explore more. We then found it disappointing that our "pit stop" was an hour out of the way (also somewhere we are familiar with) so we just skipped that. We ended up staying at a resort that offered anniversary packages and couples massages but none of that was booked for our room (the trip was an anniversary trip). I found it disappointing that the planning team did not communicate with us and ask if we were willing to increase our budget. We cancelled the kayaking trip they planned and paid for us because we told them specifically that we love doing that but wanted to try something new (we assumed it was just for them to get to know us). We then booked couples massages and were thankfully able to get them last minute. There was also a fishing pond on property, but we were not told to bring any fishing gear. We specifically made sure to state we loved being outdoors. I don't blame them. It is what it is, but I wouldn't recommend honestly. If you do decide to use them, be sure to be very specific on what you want! The thought of it was so fun but the wow factor ended up being a letdown.

15 giugno 2025
Non scritta su invito
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Thank you for taking the time to share your experience. We’re truly sorry to hear the trip didn’t fully match your expectations. Your feedback is important to us, and we’d love the opportunity to learn more + discuss it further. Please feel free to reach out via email or phone if you're open to continuing the conversation.

Valutata 5 stelle su 5

Road Trip to Santa Fe

I really loved this concept. The hotel was great, great location, clean and nice amenities. The restaurants you all picked were amazing. One of our activities was a train ride that we loved. We provided a very healthy budget and feel like that was used appropriately. We when usually travel we typically spend a lot of time reviewing restaurants and making reservations, so removing that stress was great! While we did not experience this, I could see since you don't get your plans until last minute, some things you may want to do could already be booked.

17 giugno 2025
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Thank you so much for your kind words! It's so great to hear that you loved your hotel location + the hotel itself! We love sending travelers to hotels that are centrally located, so you're staying in the heart of the city + can navigate it like a local. Isn't it nice to have all your reservations made already?! No more scrolling through Google, zooming in on blurry menus, to try and find something good! We have you covered! We'll always book a restaurant reservation for you, and who knows, if we have extra funds in your budget, we may throw in a gift card too! :)

Valutata 3 stelle su 5

You win some and you lose some

We did a pack up and go about a year and a half ago to Seattle and absolutely loved it! We felt as though everything was well planned, and fit in our budget. This trip seemed to have missed the mark. Over a third of our budget was spent on airline flights and upgrading us And all of the restaurant reservations were $40-$50 a plate which we had to pay. I was hoping for more thought into our trip, but it seemed as though it was put together by how can we spend the most money in the least amount of plans.

16 giugno 2025
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We're so glad you had such a great trip with us to Seattle the first time around :) We know it can be difficult seeing a traveler's budget allocation differ from their previous trips with us. Rest assured our trip planners do their best to get the most of out a traveler's budget taking while costs can be influenced by travel dates, season, destination, departing airports, and so many other factors! If you'd like to discuss your budget more, let's hop on a call! I know we've discussed over email, but we can definitely schedule a call to discuss a little deeper :)

Valutata 5 stelle su 5

What are you waiting for-Just Book It!!

We booked this trip for Memorial Day weekend. For some reason, we had a suspicion of where we were going. May the shortness of the trip, our time zone, budget...who knows. None the less, the anticipation of not knowing was very exciting. Here is our honest review:

Once we booked it and received our receipt, the excitement began. We realized we had not received the weather itinerary as explained and began to worry a little; however, we were still receiving regular promotional emails. After contacting them to ensure everything was legit, we were met with exceptional customer service in an attempt to resolve the issues. Ultimately it resulted from a typo on my email address when they sent the weather report. That was quickly resolved. I was truly impressed with the customer service. Making this really a non-issue, just a shout out to truly kind, professional, and responsive customer service.

The big day came and while not totally surprised, we were ecstatic! I took the envelope to work and just let it sit around explaining to co-workers the process and they were excited and intrigued, but I never opened it, so we were all curious!

When we finally opened it, not gonna lie, we opened it the night before. The fact my husband was ok with me booking a trip like this and him not opening it sooner was a miracle. He is not one for surprises or the unknown. That itself was worth it!

We got to the airport and couldn't have been happier with our seats, airline, or destination. Travels were easy and we took advantage of local transit system which was exciting for me because I've never used more than Uber (more on that).

We finally arrived at our hotel which was walkable to everything! Our room was so amazing and spacious with a modern boutique vibe. We loved it. The only thing I wish there would have been was a refrigerator (more on that). We spent the end of the day having a couple of drinks at the bar people watching and relaxing.

There were a couple of preplanned activities which we would have done no matter what, but I was glad that was already in the packet. One activity I wasn't so keen on was a food tour. We aren't into group tours, but it was already covered so why not...What and awesome experience! The foods we tried, the history we learned, and the energy of our guide was great. That changed my opinion for sure.

And this is why I wish we had had a refrigerator. So many foods that we wanted to get, but nowhere to store them.

We had a voucher and reservations for a dinner place. To be honest, this was our least favorite. This was the only time we had to use the Uber credit we received in our package. The location was not anything special, no views, only a couple of patrons, the food was just not good, and service was nothing to talk about. But, it was an experience.

Back in the main area we chose to take a sunset cruise which was amazing, went to an aquarium, had tons of amazing food, and strolled around enjoying all the people, sites, and impeccable weather.

We are particular about travel and sleeping accommodations, so we made sure to mention that in our profile and they nailed it...setting the mood for the entire trip.

If you're wondering if it was worth it; ABSOLUTELY!
The experience was amazing and worth telling everyone about afterwards. Just Book It!!

We plan on doing it again in the near future.

27 maggio 2025
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Wow! What a review, thank you so much for sharing what an amazing time you had! There's bound to be some road bumps along the way with any trip but we think it's all about how it's handled! We definitely pride ourselves on our customer service team :) They're around 24/7 for anything you may need pre, mid, and post trip, so we always encourage our travelers to reach out to them if any issues arise! I'm so happy to hear your perspective on group tours has been widened! Food tours can be so fun + such a great way to learn about a city if you want to do something off the beaten path! It sounds like you really had the local experience as well! It's so nice to hear that you tried your hand at the local transportation! We always include instructions on how to get around like a local if a traveler wants to give their Uber voucher a break. You can Uber whenever you'd like in any destination but sometimes it's more exciting to try a trolley ride in San Fran or a boat ride in Chicago! We can't wait for your next trip :)

Valutata 5 stelle su 5

Far Beyond My Expectations 10/10

I cannot begin to express how incredible my Pack Up + Go experience was. I went in feeling a little uncertain despite all the reviews; people can pay for reviews after all, who knows what is true on the Internet! But I was absolutely blown away. I was one of the individuals who did wait until I got to the airport to open my envelope, and they NAILED it. Based on my main interests (I even told them I like horror/haunted things and they squeezed that in!), my schedule they gave was amazing. The hotel I stayed in was right in the middle of the action and made me feel safe and secure. I was so impressed by the amount of information and referrals I was given. And when my flight got delayed, I was reached out to immediately and booked for another flight based on my needs. I hope to do one of these trips annually at this point!

10 giugno 2025
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Gage! Thank you so much for all these kind words! It was a pleasure planning your trip, we're so happy you just as good a time :) Isn't Philly just the best city ever?! We definitely have to pat our customer service team on the back because we pride ourselves on their communication. But we can't take credit for everything, having that Peace of Mind assurance definitely made your flight changes a lot easier! It's sound wonderful to hear that the trip planners knocked it out of the park with your recommendations as well. It's like they do this for a living or something! :) So..lets talk about your next trip!

Valutata 5 stelle su 5

Perfect vacation

This was the best vacation experience we have ever had! We hate the stress of vacation planning so much that we almost decided not to go anywhere this summer. After a TikTok video about Pack Up and Go, I thought that would be such a fun way to plan vacation. After researching and pitching the idea to my husband, we were all in! We loved our experience so much that we will absolutely book another trip this way. We had no decisions to make about where to go, where to eat, and what to do. It was such a relaxing trip!

8 giugno 2025
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How cool! We love to hear that our social media team is knocking it out of the park on Tiktok! We always share promo codes for discounts + fun giveaway deals on our social media pages so definitely give us a follow! We know the struggle is real, that planning a vacation is enough stress to make you not want to go on vacation at all. We're so glad we were able to plan something memorable for guys! We know surprise travel can sometimes be a hard sell but we're so glad your husband was convinced! :) Sounds like we should make this an annual thing? Where to next?!

Valutata 5 stelle su 5

This was an amazing trip!

This was an amazing trip. This is the third time I've used pack up & go and they didn't disappoint. They always pick activities I love and I feel that we are getting the best places in the city. This saves me so much time sorting through reviews and deciding where to go. Definitely getting the most bang for my buck! Thank you!!

6 giugno 2025
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Thank you for your continued support of Pack Up + Go! We love our repeat traveler + love that we can provide something new for you each time! Looking forward to more adventures in the future!

Valutata 5 stelle su 5

Stress free

Well planned out

9 giugno 2025
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Thank you so much for sharing your feedback with us about your surprise getaway! We hope to see you again!

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