Pack Up + Go Recensioni 591

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Our trip was to Richmond, VA. Every experience booked for us was thoughtfully put together based on our interests and thoroughly enjoyable. The absolute highlight was a private zoo experience wher... Leggi di più

Valutata 5 stelle su 5

Another great trip in the books! Pack Up + Go found us a beautiful hotel in a great location for all the things we wanted to see! We loved the restaurants they recommended! The Charlotte bus tour was... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I enjoyed not having to plan a trip! I'm used to getting decision fatigue by all the choices. The hotel and restaurants were places we would have never chosen on our own. I do wish we were given an it... Leggi di più

Valutata 5 stelle su 5

The entire Pack Up and Go experience was magical! We loved NOT knowing where we were going and loved the selections/suggestions made for us. Best of all was the customer service — we were nervous abou... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni su Pack Up + Go

Scritti dall'azienda

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart!

Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax.

We take it from there! We'll book your whole trip, but won't tell you where you're going.

One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go!

We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.

Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!

See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

591 recensioni

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Trip to Philly

Our pack up and go trip sent us to Philadelphia and I have to say we had an amazing experience. Our travel packet gave us really good information for our trip and it made it really straightforward with what we wanted to do. The hotel was great and having the uber voucher came in handy when we got tired from walking. We didn’t have to worry about what we were going to have for dinner since there were already reservations put in place. All the paid activities were perfect for us as well. Everything about this trip was so well planned so we were never stressed about planning what we were going to do. Thanks pack up and go for such a well thought out trip! It was everything we wanted and more!!

15 luglio 2025
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Risposta di Pack Up + Go

Thank you so much for the wonderful review! Our whole goal is to take care of the details so you can simply relax + enjoy, and we’re so happy that’s how it went for you. Philly is our hometown, so it’s extra special to hear you loved it as much as we do!

Valutata 5 stelle su 5

Wonderful!

Our trip was a surprise- we opened our envelope at the airport. It was well organized and planned out. We had a ball in Philadelphia- over the 4th of July!!! What a great place and time to celebrate our anniversary and learn about our historic roots. Our hotel was within walking distance to almost all attractions. And we were able to take in a Philly’s game. We could not have been happier with our mystery trip!!

7 luglio 2025
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Risposta di Pack Up + Go

Can you think of a more patriotic way to celebrate the 4th of July then celebrating it in Philadelphia of all cities! Philly is such a wonderful destination with so much to offer because it has everything! History, relaxation, excitement! We're so glad you had such a great time on your trip + that we were able to be apart of such incredible memories :) Where should we send you for your next anniversary?! :)

Valutata 5 stelle su 5

12/10

Knocked it out of the park once again! Location, activities, food. All just wonderful!!

14 luglio 2025
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Risposta di Pack Up + Go

It's so amazing to hear that you had such a great time on your trip! It sounds like your trip planners hit the ball out of the park with your itinerary! Are you ready to be a seasoned Pack Up + Go traveler? :) Let's plan another for you!

Valutata 5 stelle su 5

We had a fantastic trip to Chicago

We had a fantastic trip to Chicago - way more planned than we expected and everything was perfect for us! Will definitely be booking another trip soon

27 giugno 2025
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Risposta di Pack Up + Go

This is such fantastic news! Isn't Chicago so amazing?! Your trip planner really hit the ball out of the park with your itinerary! Spa day, food tours, improv comedy nights! You definitely got the whole Chicago experience! It's like you're basically a local now! Let's see if we can make the same magic happen for you in another city, maybe one you never even thought to explore before :)

Valutata 5 stelle su 5

You guys did such an amazing job with…

You guys did such an amazing job with the trip. Planning the food tour early was smart so we had places to go through the trip. The dinners were selected so well. We told our food tour guide about the dinners you choices and they were blown away by the choice bc some of them were lesser known gems. I look forward to using your service again many many times in the future!

6 luglio 2025
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Risposta di Pack Up + Go

We love to hear this! Our trip planners know all the local gems + that's what makes Pack Up + Go so special :) We want our travelers feeling like a local, knowing all the hidden gems of the city! We're so glad you felt like a faux local! And we agree, a food tour in the morning keeps the hunger away! What better way to get to know your destination then by eating your way through their iconic local spots! Now that you're a seasoned traveler, you'll remember to bring a Tupperware for any leftovers :)

Valutata 4 stelle su 5

It's a small world

It's a small world. The Inn we stayed at we were planning on talking to about our Kansas City Irish fest! I loved how the activities you reserved for us are some that I would have chosen to do myself. The only thing I would have changed were some of the supper reservations.

9 luglio 2025
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Risposta di Pack Up + Go

Wow! How kismet! Your pre-trip survey really lets our trip planner get to know you well + helps them plan the perfect vacation for you! Sounds like they hit the nail right on the head with your accommodation! We're so glad you had such a great time + we definitely would love to plan another trip for you! Always remember that your trip itinerary is flexible + we can always change your dinner reservations :) Feel free to reach out to us during your trip if you'd like to cancel or change a reservation that we made! We're here to make sure you have the most memorable time on your trip so we'll do what we can to make that happen!

Valutata 5 stelle su 5

Enjoyed activities in Boston and…

Enjoyed activities in Boston and walking around the city. Places selected for dinner were fun. My partner-in-crime was not at all excited about Boston and ended up rating the city / trip an 8/10 - huge improvement!!!

1 giugno 2025
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Risposta di Pack Up + Go

We love to hear it! It's always amazing when our travelers expectations are surpassed! It sounds like your traveler partner couldn't help but give into the natural charm that Boston has to offer :) It's such an amazing city, with so much to offer for all different types of travelers! Relaxation or action, Boston definitely has it all. Let's see if we can get their rating to a 10/10 next trip! :)

Valutata 2 stelle su 5

Would NOT recommend for families

Would NOT recommend for families. Didn’t take into account my goals or preferences.

9 luglio 2025
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Risposta di Pack Up + Go

Hi Jackie, we're genuinely sorry for any disappointment you encountered on your Pack Up + Go Trip. If you still feel that there is more to discuss, we did reach out via email + would love to hear any additional feedback you have or anything in particular you would like us to know!

Valutata 5 stelle su 5

Anniversary in Savannah

We headed to Savannah, not too far from our home but a pleasant drive. The choices of things to do and restaurants were so much fun, but with the flexibility of a morning hanging out in the hotel.
They took the guesswork out of the trip, we had so much fun!

1 luglio 2025
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Risposta di Pack Up + Go

Thank you for trusting us with your anniversary trip! We love crafting getaways that blend exciting plans with room to relax. Let's do it again next year!

Valutata 5 stelle su 5

This experience was amazing!

This experience was amazing! I loved where we ended up (Savannah, GA), which I would have never chosen on my own. I felt like the activities chosen for us were spot on to match our interests and what we were looking for when we completed the survey. So many details were covered, that I felt we truly got to take a vacation where we could just go with the flow and enjoy instead of worrying about planning everything.

1 luglio 2025
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Risposta di Pack Up + Go

We’re so glad you loved Savannah - it's one of our favorites! Can't wait to plan another stress free getaway for you soon!

Valutata 5 stelle su 5

Overall it was great

Overall it was great! I was happy with the destination. I appreciated the public transportation from the airport. I was happy with almost all the prepaid activities. The only one we didn’t do was going to the production of Mama Mia. I was disappointed so much of our budget went to those tickets. This is our second pack up and go trip, and we’ve been booked into hotels in downtown locations. These are neighborhoods that we don’t generally want to spend a lot of time in. It would be be nice to stay in quirkier neighborhoods that aren’t the central business district.

We had a good time though!

1 luglio 2025
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Risposta di Pack Up + Go

Thank you for your feedback! We are so glad you enjoyed your destination + hope we can plan another surprise for you soon!

Valutata 5 stelle su 5

So much fun & you literally just show up to enjoy the trip!

My husband and I had so much fun and the mystery of it was the best part! We didn’t have to decide or do any research on the location and what to do once we arrived at our destination. The extra things that were planned or recommended was a great incentive to using pack and go as well! Highly recommend, will be doing every 1-2 years!

23 giugno 2025
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Risposta di Pack Up + Go

That's what we love to hear - no research, no stress, just adventure! Thank you for the glowing review, and we’ll be ready whenever it’s time for your next surprise!

Valutata 5 stelle su 5

When I found out my flight was cancelled

When I found out my flight was cancelled on the way home Pack and go called the airline on my behalf and submitted a reimbursement request. I really appreciated this so I could continue to enjoy my trip.

Overall, they planned a fun trip. The lodging and experiences were great. Would recommend and can’t wait to another trip!

29 giugno 2025
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Risposta di Pack Up + Go

We’re so happy you enjoyed your trip, and we’re always here to help when the unexpected pops up! Can’t wait to plan your next surprise getaway! ✈️

Valutata 5 stelle su 5

Service A+, Quality Vacations

This is our second trip with Pack Up & Go and it was equally as memorable as the first. Despite an initial hiccup which the service team quickly resolved with minimal interruption, it was a great trip! They really took our preferences into consideration. The whole trip was wheelchair accessible, restaurant reservations went smoothly, and the room was top notch. Thanks for a great vacation!

23 giugno 2025
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Risposta di Pack Up + Go

Thank you for traveling with us again! I'm so glad we were able to make this trip just as wonderful as your first. Happy to hear our 24/7 team was able to step in quickly + help smooth things out.

Valutata 5 stelle su 5

Great way to explore a new place

I (51F) used Pack Up + Go for the first time for a short trip with my mom (73F) for her birthday. We both love surprises, so it was great to not know the location, yet have plenty of stuff planned. They booked a couple of excursions and made dinner reservations for us. It was clear that someone local had planned the trip. Thank you so much!

19 giugno 2025
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Risposta di Pack Up + Go

We're so glad you had a great time on your surprise trip with your mom! We are a team who loves surprises so glad we could share that excitement with you!

Valutata 5 stelle su 5

Stress Free way to travel

This was our 2nd trip with Pack up and Go. The first trip was driving and this one was flying. Both experiences have been excellent. They always book things to do that we would never think of (or maybe wouldn't do to treat ourselves), but would enjoy. We went on a donut tour which felt like it was picked just for me and a brewery tour which felt like it was picked just for my husband. There are always one or two things planned a day which allows you to fill in if you want to do more or relax if you don't want to cram every minute with things to do. The lists provided of other things to do or places to eat are helpful if you want to do more (like we do). Having a dinner reservation each night is wonderful and the restaurants chosen are always great. I would highly recommend travelling this way. For us it is a stress-free vacation.

9 giugno 2025
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Risposta di Pack Up + Go

We love to hear it! Stress-free vacation is how vacations should ALWAYS be :) We couldn't have said it better ourselves. We always tailor each trip towards the travelers' preferences + interests, with a little room for exploration! Being open to exploring a destination you may never think to book for yourself is what makes the experience that much more exciting. It's like having a best friend who knows you so well plan a vacation for you where the only goal is to surprise + satisfy! You guys are seasoned travelers by now, should we make it an annual thing? :)

Valutata 5 stelle su 5

We had the best time, DO IT!!

We had the best time! There was enough things planned and enough room for us to choose what we’d like to do from the recommendation list they provided to fill the gaps to maximize our time away. They helped us celebrate 20 years of marriage with a rose pedal entrance at our hotel and the perfect dinner venue. I’m already planning the next trip and telling everyone to do so as well! Highly recommend!!!

3 luglio 2025
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Risposta di Pack Up + Go

It's so wonderful to hear that you enjoyed your trip with us! :) We thought the rose pedal entrance was a nice touch as well :) Anything to make our travelers experience more memorable! We love finding small ways to make your trips special, because it wouldn't be a Pack Up + Go trip without a personal touch! We love to hear that you're telling all your friends! Word of mouth is how other travelers have come to book with us! :) We can't wait to plan your next trip!

Valutata 5 stelle su 5

Roadtrip for Two

The surprise was planned perfectly to our liking! The drive was beautiful and the events were right up our alley. The lodging was a charming bed and breakfast with the kindest hosts and savory breakfasts. Will definitely be doing this again!

1 luglio 2025
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Risposta di Pack Up + Go

It's so wonderful to hear how much you loved your trip! :) Bed + Breakfasts can be such a fun way to explore a destination and really get to know the locals! It sounds like your trip planner hit the nail on the head with your road trip route + activities! What quaint b + b should we send you to next?

Valutata 5 stelle su 5

This was our third time using pack up…

This was our third time using pack up and go and it was just as amazing as the other times. We would recommend to anyone!!

24 giugno 2025
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Risposta di Pack Up + Go

Thank you for your continued support of Pack Up + Go! We love planning surprise getaways for you! Here's to more adventures!

Valutata 4 stelle su 5

Eating our way through Philly

Who knew there was so much culinary variety in Philadelphia?! Loved the food tour that was scheduled for us. Plus, we hit the historical highlights over our long weekend.

18 giugno 2025
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Risposta di Pack Up + Go

Isn't Philadelphia just the most magical city?! We're so glad you had such a great time, and hopefully your stomachs aren't too full and that you brought a tupperware for the leftovers! Seasoned food tour traveler hack ;) It sounds like your trip planner hit the nail on the head with your trip + we couldn't be happier! What foodie city should we send you next?

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