Excellent service - the food came and my rabbits are very happy and munching merrily Thank you Julie Hewison
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Leggi di più
L'azienda ha risposto
Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Leggi di più
L'azienda ha risposto
Trixie mice I ordered these from Package Pets on Ebay, I had contacted them as I only wanted the black mice, my kitten gets really depressed when he loses his mouse and asked if it was possible to ha... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Informazioni di contatto
Unit G21, The Avenues, NE11 0NJ, Gateshead, Regno Unito
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,2
Molto buono
237 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I would like to thank you for a very…
I would like to thank you for a very prompt service you kept me updated from the moment I ordered until the delivery I would buy from you again .
25 novembre 2024
Happy dogs and a happy owner!
Website is easy to navigate and prices are very competative. Delivered on time. A nice way to shop and the dogs are also very happy!
26 novembre 2024
Good shopping experience
Great selection , easy to use web site and the fastest delivery ever
31 ottobre 2024
Absolutely horrendous company
Absolutely horrendous company! Avoid!!!! They messed up the postage,I emailed to cancel and they lied saying it was posted even though I checked delivery notifications and it hadnt. They ignored my request to cancel, sent it anyway (days after it should have arrived) They posted despite my request to cancel. Postage took a week to arrive and I had to buy a new cage etc elsewhere. Also, the cage they advertise for the hamster is too small! They agreed to pay return postage due to the cock up with delivery and then took back their gesture when they sent the wrong QR code and said I should pay it myself! Worst customer service team, you will speak to a different person each time and told different things! Avoid like the plague,it's cheap for a reason!
4 ottobre 2024
Non scritta su invito
Great selection. Affordable prices.
Always a really good selection of products at a very affordable price. Packages are sent out within a couple of days and always arrive in good time. My pets are extremely happy with the choice they get, thanks to Package Pets affordability.
30 settembre 2024
its quick and easy to use
27 settembre 2024
All items nicely packed in a sturdy…
All items nicely packed in a sturdy box. Delivered really quickly and kept informed
27 agosto 2024
So easy to order and quick.
30 luglio 2024
Great Customer Care
First time shopping with this company. Reacted promptly to a query I had. Thank you for your help
26 giugno 2024
Superb Product
Great service and great product,quality is second to none highly recommend
24 giugno 2024
Very unhelpful and unprofessional customer service
Very unhelpful and very unprofessional customer service when goods received broken due to no packing placed in thin cardboard box with three bags of dog biscuits in. Won't be using again
3 giugno 2024
Risposta di Package Pets
Hi John,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
good product which arrived quickly.
1 maggio 2024
Risposta di Package Pets
Hi Dean,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
A bit later arriving than usual
A bit later arriving than usual, but I know there was a problem.
1 maggio 2024
Risposta di Package Pets
Hi Alison,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
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