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Owl Labs Recensioni 

313
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

You almost closed the ticket until i replied. Then shipped to wrong address even though i provided you with it. Very disappointing and it is preventing our client from continuing to operate at the qua... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I purchased this product specifically for sending to Brazil, so receiving it on time was extremely important. I had a friend in the United States for a limited period, and you failed to meet the d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our Owl worked perfectly once, then something went wrong. When I contacted OWL, I was sent one thing to try. When that didn't work, they immediately sent a replacement. It was seamless and easy. Than... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been using our Owl for several years within our business because it simply works. No special software, updates or proprietary cables needed. The plug and play simplicity and high quality build... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di elettronica
  2. anche in
  3. Fornitore di attrezzature per la videoconferenze

Scritti dall'azienda

Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.

Meeting Owl Pro

Scritti dall'azienda

Reinventing the way the world communicates.
Our premium 360-degree camera, mic, and speaker device creates the most immersive experience for hybrid teams and classrooms. https://www.owllabs.com/products/meeting-owl-pro

Satisfaction, guaranteed

30-day return policy

Remove the risk with a 30-day return policy.

Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

313 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,2

Tutte le recensioni

(313)

53 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Tracking Link doesn't work

I purchased two cables and was sent a link for tracking. Several days I tried clicking the link, only to receive an Ooops page can't load response. Don't know when my items are coming.

4 marzo 2026
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Risposta di Owl Labs

Hi Sheila! I'm so sorry about that. We will reach out via email in just a moment to send you the correct link! Please let us know if you need anything else.

Valutata 3 stelle su 5

Shipping company had issues with…

Shipping company had issues with delivering address so I am still waiting for a new package to be sent. Customer service was easy to work with and get ahold of.

3 febbraio 2026
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Risposta di Owl Labs

Hi Nicole! We're so sorry for the shipping issues here. Our team is looking into the delay from the carrier and we've sent a new shipment in the meantime. If there's anything else we can do to help, please don't hesitate to reach out to us at support@owllabs.com!

Valutata 2 stelle su 5
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Risposta di Owl Labs

Hi Cliff,

I took a look at your order and it appears the second shipment will arrive tomorrow. If you have any trouble, please don't hesitate to reach out to us at support@owllabs.com!

Thanks so much,
Owl Labs Team

Valutata 5 stelle su 5

Great Performance!

I was on a tight deadline for use of a grant to obtain items for upgrading a number of conference rooms.

Matt Guarino was a fantastic responsive help throughout the hectic last two days, assisting with technical advise and web ordering assistance. Including with less than an hour left of the grant funding expiration was able to expedite an additional unplanned for purchase!

Matt's a definite asset to your team!

Thank you all!

31 dicembre 2025
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Risposta di Owl Labs

Thank you for taking the time to share your feedback with us, Jim! We're thrilled you had a great experience and we agree - Matt is pretty awesome :)

Valutata 5 stelle su 5

The Owl 4 is easy to setup and picture quality is amazing!

The Owl 4 is easy to setup, the picture quality is amazing, the default picture that automatically finds the people talking and the entire room in the top header is extremely nice. I don't know of a better conference room system than the Owl 4. It is a great value for the money.

17 dicembre 2025
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Risposta di Owl Labs

Thank you, Brad! We really appreciate your feedback.

Valutata 5 stelle su 5

Shipped very fast

Shipped very fast and can't wait to start using it for our meetings!!

21 novembre 2025
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Risposta di Owl Labs

Thank you so much, Ryan! We are thrilled to hear that.

Valutata 5 stelle su 5

Quick help

Juan was able to diagnose the issue quickly and provided us the needed solution.

21 novembre 2025
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Risposta di Owl Labs

We really appreciate it, Shreekanth! Thanks for taking the time to share your feedback with us.

Valutata 5 stelle su 5

Our rep was fantastic

Our rep was fantastic, very knowledge and helped our team make the right choice to go with Owl Labs.

20 novembre 2025
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Risposta di Owl Labs

Thank you, Bryan! We're so happy to hear that.

Valutata 1 stelle su 5

I will be returning the owl

I will be returning the owl. The sound and video are awful on this owl. I bought refurbished assuming Owl had tested this product to ensure it worked but it appears you sold me a busted owl. The video was blurry and the camera looked like it was constantly dirty. The audio would come in and out. I know it was an issue with the Owl specifically because my second paired Owl had none of these issues.

19 novembre 2025
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Risposta di Owl Labs

Hi Liz,

Thank you so much for taking the time to share your feedback with us regarding your refurbished Meeting Owl. We are truly sorry to hear that there are issues with this device. We'd love to make this right and troubleshoot further with you to determine if a replacement is needed. Our support team has reached out (support@owllabs.com) to see how we can help!

- The Owl Labs Team

Valutata 3 stelle su 5

No more nonprofit program :(

The device is cool, camera quality is less than desirable - especially for a $900 device. Microphone and speaker works well, though. Sad that there's no more nonprofit program discount. Overall, it's a good tool, just not very impressed with the quality of video.

14 novembre 2025
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Risposta di Owl Labs

Thank you so much for taking the time to share your thoughts with us! We've passed along your feedback to our team. If there's anything we can do to support in the meantime, please don't hesitate to reach out to us at support@owllabs.com!

Valutata 1 stelle su 5

Poor quality product - not worth the money at all.

We wanted something to help us with our hybrid face to face/remote meetings, and opted for the owl 3. Unfortunately it is a really poor quality product. The audio mainly is unworkable, we tried a combination of several environments, hardware, software, but nothing came close to acceptable. The video is poor too.

We took it upon us to try those different combinations and kept hoping the Owl would become usable but that never happened, the return window elapsed, and now we're left with a product worth over £1K that we can't use at all! Customer service tried to help but to no avail, they weren't listening to our concerns.

4 novembre 2025
Non scritta su invito
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Risposta di Owl Labs

Hi Laurent,

We’re so sorry to hear about your experience and appreciate you sharing your feedback. We always want our products to deliver the high-quality hybrid meeting experience our customers expect. Our support team reached out after receiving your feedback to troubleshoot and determine whether a replacement was needed, but it sounds like we weren’t able to connect further. We’d still be happy to work with you to resolve this and get a replacement device sent over. Please reach back out to our team at support@owllabs.com so we can make things right.

Thank you,
Owl Labs Team

Valutata 5 stelle su 5

Updated - thank you Owl Labs

Had a minor issue with a delivery but owl responded to my trustpilot review and really went above and beyond to turn a negative experience into a positive. Thank you!

20 agosto 2025
Non scritta su invito
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Risposta di Owl Labs

Hi Simon,

We apologize for your experience in ordering a replacement cable with Owl. We have an automated process that flags unauthorized reselling. We are revisiting this automation and will have a better process for the future. Please keep your eyes out for an email from our CX team (support@owllabs.com) to confirm your address, as we will ship a new cable at no cost to you. Thank you for taking the time to share your experience with us.

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