You almost closed the ticket until i replied. Then shipped to wrong address even though i provided you with it. Very disappointing and it is preventing our client from continuing to operate at the qua... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
You almost closed the ticket until i replied. Then shipped to wrong address even though i provided you with it. Very disappointing and it is preventing our client from continuing to operate at the qua... Leggi di più
L'azienda ha risposto
I purchased this product specifically for sending to Brazil, so receiving it on time was extremely important. I had a friend in the United States for a limited period, and you failed to meet the d... Leggi di più
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Our Owl worked perfectly once, then something went wrong. When I contacted OWL, I was sent one thing to try. When that didn't work, they immediately sent a replacement. It was seamless and easy. Than... Leggi di più
L'azienda ha risposto
We have been using our Owl for several years within our business because it simply works. No special software, updates or proprietary cables needed. The plug and play simplicity and high quality build... Leggi di più
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Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.
Scritti dall'azienda

30-day return policy
33 1/2 Union Square, 02143, Somerville, Stati Uniti
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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The rep was responsive online, then emailed me my order link. The process was quick!

Risposta di Owl Labs
Thanks for working with us on getting this purchased through a PO and tax exempt. I can't wait to get it!

Risposta di Owl Labs
I purchased two cables and was sent a link for tracking. Several days I tried clicking the link, only to receive an Ooops page can't load response. Don't know when my items are coming.

Risposta di Owl Labs
Thank you for sending the new cord and so fast! This was much appreciated.

Risposta di Owl Labs
Shipping company had issues with delivering address so I am still waiting for a new package to be sent. Customer service was easy to work with and get ahold of.

Risposta di Owl Labs

Risposta di Owl Labs
I was on a tight deadline for use of a grant to obtain items for upgrading a number of conference rooms.
Matt Guarino was a fantastic responsive help throughout the hectic last two days, assisting with technical advise and web ordering assistance. Including with less than an hour left of the grant funding expiration was able to expedite an additional unplanned for purchase!
Matt's a definite asset to your team!
Thank you all!

Risposta di Owl Labs
The Owl 4 is easy to setup, the picture quality is amazing, the default picture that automatically finds the people talking and the entire room in the top header is extremely nice. I don't know of a better conference room system than the Owl 4. It is a great value for the money.

Risposta di Owl Labs

Risposta di Owl Labs
Shipped very fast and can't wait to start using it for our meetings!!

Risposta di Owl Labs
Juan was able to diagnose the issue quickly and provided us the needed solution.

Risposta di Owl Labs
Our rep was fantastic, very knowledge and helped our team make the right choice to go with Owl Labs.

Risposta di Owl Labs
I will be returning the owl. The sound and video are awful on this owl. I bought refurbished assuming Owl had tested this product to ensure it worked but it appears you sold me a busted owl. The video was blurry and the camera looked like it was constantly dirty. The audio would come in and out. I know it was an issue with the Owl specifically because my second paired Owl had none of these issues.

Risposta di Owl Labs
The device is cool, camera quality is less than desirable - especially for a $900 device. Microphone and speaker works well, though. Sad that there's no more nonprofit program discount. Overall, it's a good tool, just not very impressed with the quality of video.

Risposta di Owl Labs
We wanted something to help us with our hybrid face to face/remote meetings, and opted for the owl 3. Unfortunately it is a really poor quality product. The audio mainly is unworkable, we tried a combination of several environments, hardware, software, but nothing came close to acceptable. The video is poor too.
We took it upon us to try those different combinations and kept hoping the Owl would become usable but that never happened, the return window elapsed, and now we're left with a product worth over £1K that we can't use at all! Customer service tried to help but to no avail, they weren't listening to our concerns.

Risposta di Owl Labs
Had a minor issue with a delivery but owl responded to my trustpilot review and really went above and beyond to turn a negative experience into a positive. Thank you!

Risposta di Owl Labs
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