Owl Labs Recensioni 

I purchased this product specifically for sending to Brazil, so receiving it on time was extremely important. I had a friend in the United States for a limited period, and you failed to meet the delivery timeframe due to an issue with verifying the delivery address.

Therefore, this situation was not caused by an error on my part, but rather by a failure on the company's side.

I find this extremely frustrating, especially considering that I purchased the product with a specific delivery deadline in mind. I expect the company to take responsibility for this situation and provide an appropriate solution.

Purchasing two new Owls that need integration with other devices in our Executive Conference Room. Owl Support team has been great determining our requirements and providing the best solutions.

Excellent phone support to determine our existing Owl had the USB connection not working. Excellent discount on purchasing a refurbished Owl.

We have not received our Owl yet so have no information to provide for a survey.

Great personalized service with an actual human being AND quick delivery of our Owl and accessories once we had finalized our order. Thank you!

The part/accessory I needed was easy to find and shipped very quickly

The tech team helped me thru the process of replacing my Owl 3. I appreciated their help and attention.

I received an email that this item shipped on October 13 and it is now October 22 and I did not receive it yet and the shipping information says that they have not received it from you at FedEx so I am very dissatisfied with the communication

Customer service and excellent responses.

Our Owl worked perfectly once, then something went wrong. When I contacted OWL, I was sent one thing to try. When that didn't work, they immediately sent a replacement. It was seamless and easy. Thank you!
Rev. Annette Dimond

You almost closed the ticket until i replied. Then shipped to wrong address even though i provided you with it. Very disappointing and it is preventing our client from continuing to operate at the quality level they are. Owl Labs realized it and shipped the extended mic to the correct address with a free carrying case. Great way to recover!!

We love all of our Owls we have on campus. I can't recommend them enough.

Quality product and great response to my inquiry

We had an excellent experience working with Andrew Feikes at Owl Labs. Our purchase involved some additional requirements because we are a nonprofit organization and needed to work through tax-exempt purchasing and invoicing rather than a typical online credit-card transaction.
Andrew was incredibly responsive, patient, and helpful throughout the entire process. He took the time to understand what we needed, answered my questions quickly, and helped us work through the purchasing process from beginning to end. Once everything was finalized, our Meeting Owls arrived very quickly.
What impressed me most was the level of personal attention. I never felt like I was simply being handed off or left to figure things out on my own. Andrew stayed involved and made sure everything was taken care of.
We've also been very pleased with the Meeting Owl equipment so far. It's refreshing to have a great product backed by people who are equally committed to providing great customer service. Andrew is an excellent representative of Owl Labs, and I really appreciate everything he did to help us.

Customer service was really good, very helpful and easy to connect and work with.

Took more than a week and had a Saturday biz delivery exception. Plus it was for a replacement for 00360424 case which is still not resolved almost two weeks in. I had to get overnight shipping from another vendor since I could not find that on your website. Blah.

Information provided was thorough and presented well.

It was very easy to locate and order the replacement item I needed. It arrived very quickly making my down time with my Meeting Owl minimal.