You almost closed the ticket until i replied. Then shipped to wrong address even though i provided you with it. Very disappointing and it is preventing our client from continuing to operate at the qua... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
You almost closed the ticket until i replied. Then shipped to wrong address even though i provided you with it. Very disappointing and it is preventing our client from continuing to operate at the qua... Leggi di più
L'azienda ha risposto
I purchased this product specifically for sending to Brazil, so receiving it on time was extremely important. I had a friend in the United States for a limited period, and you failed to meet the d... Leggi di più
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Our Owl worked perfectly once, then something went wrong. When I contacted OWL, I was sent one thing to try. When that didn't work, they immediately sent a replacement. It was seamless and easy. Than... Leggi di più
L'azienda ha risposto
We have been using our Owl for several years within our business because it simply works. No special software, updates or proprietary cables needed. The plug and play simplicity and high quality build... Leggi di più
L'azienda ha risposto
Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.
Scritti dall'azienda

30-day return policy
33 1/2 Union Square, 02143, Somerville, Stati Uniti
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Our Organization has been using Meeting Owl's for several years now, and reaching out to Owl Labs to see if we could test out their newest Meeting Owl 5 Pro was stress-free. They provided us demo units to test out functionality and work through real-world conferences to determine if the product met our needs. Great customer service!

Risposta di Owl Labs
Courtney was excellent to work with.
Knowledgeable, patient, clear about EVERYTHING!
Could not be happier with my experience!

Risposta di Owl Labs
You delayed the UPS shipment by two days, I noted in your emails. Now they close the Case and I do not even have the parts your Tech Support recommended and still waiting for a second part!!

Risposta di Owl Labs
The service before the sale was great they were responsive and very helpful. They answered all the questions I had and helped me order what would work best for me.

Risposta di Owl Labs
My meeting owl three had a defective lens, and it was replaced under warranty. It is a shame that these units will not be repaired by the factory, but replacement is good also. Thank you.

Risposta di Owl Labs
Thank you for providing affordable pricing for our nonprofit to purchase an Owl.

Risposta di Owl Labs
we sent the order on Thursday, and until now the shipping status still remains label created, which means the item has not even reached the courier

Risposta di Owl Labs
Still didn’t work like the Demo showed.
Disappointing.

Risposta di Owl Labs
We have been using our Owl for several years within our business because it simply works. No special software, updates or proprietary cables needed. The plug and play simplicity and high quality build have made Owl the only camera we considered using when we needed a second unit. Great people and excellent products all around.

Risposta di Owl Labs
No expedite delivery option- our micro USB connector broke and even when I sent an email to request to have it expedited- they ignored my email and shipped it snail mail anyway- then had the gall to send me this! There is no way to buy another cable- the connectors are horrible- what the hell are we going to do for our next video meeting? You sell the systems on Amazon, but you can't sell a stinking replacement speaker cable????!!!! I wanted this sent overnight or 2 day service- now what!

Risposta di Owl Labs
Christina Amen was excellent to work with. She was very helpful and responsive throughout the process. She listened carefully and addressed all roadblocks promptly. Given the County’s strict billing procedures, Christina worked closely with us and her team to ensure we were able to complete the equipment purchase successfully. She truly went above and beyond.

Risposta di Owl Labs
Great Experience working with your sales team to create a partnership with my company! I look forward to getting the full Owl Labs experience throughout my day to day!

Risposta di Owl Labs
The team was helpful, knowledgeable, and we're timely in back with me. The OWL Labs products are great and the team that works their are equally excellent.

Risposta di Owl Labs
My first unit had problems. We tested and proved it was bad. They made good by sending replacement unit.

Risposta di Owl Labs
Replaced units with scratched lenses when they did not have to. Fantastic dedication to customer and product.

Risposta di Owl Labs
This experience has been horrible. Our Owl Bar does not function as advertised, the speaker is WAY too quiet to be functional. We were told that the company is aware of the issue and has a special software change to help. That change just boosts the bass on the speaker to artificially pump up the volume but it makes voices unintelligible. It also renders the microphone too quiet to be understood by the people on the other end of the call. The customer service person I am speaking with has acknowledged over and over that the company is aware of the issue and might release a software update in the future to solve it. You simply cannot sell me a product that you know is defective and then refuse to allow me to return it.

Risposta di Owl Labs
Your agent was excellent. I had some trouble with the order and they walked me thru.

Risposta di Owl Labs
Meeting the price I paid for my item on Black Friday was a huge benefit to us. We are a non-profit, so every bit of savings help.
Plus your turnaround is quick!

Risposta di Owl Labs
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