Optimum Nutrition UK Recensioni 

186
•
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Delivery is super fast! Products are top tier if you’re looking for grade A performance and recovery, there is something for everyone! Customer service are also very happy to help if ever there is an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As someone who’s trying to put on a bit of size, previously I struggled to get the calories and protein in and the best way to supplement with protein shakes and protein bars. The pre-made protein sha... Leggi di più

Valutata 5 stelle su 5

The process from ordering to delivery was clear and straightforward. Messaging and updates were unambiguous and frequent and delivery was fast. When my clear protein arrived it tasted good and wasn’t... Leggi di più

Valutata 2 stelle su 5

I was generally satisfied with the products, been taking them for a while. Last creatine tub arrived with the seal slightly opened, so I tried to get a refund / replacement. The process has taken 3 we... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vitamine e integratori
  2. Negozio di integratori per lo sport
  3. Servizio per il fitness e l'alimentazione

Scritti dall'azienda

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

186 recensioni

5 stelle
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3,9

Tutte le recensioni

(186)

186 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I have not received my order

I have not received my order.
A glitch in the system meant it was delivered to the wrong address (a previous address) however my PayPal whicbinised to pay has only got my new address so not sure how their system picked that up and now I am down a large sum of money £64 with no product to show for it.
So sadly not great.
For reference Apparently this is still being investigated but I ordered on the 29th December.

29 dicembre 2025
Non scritta su invito
Logo di Optimum Nutrition UK

Risposta di Optimum Nutrition UK

Hello Tamara,

We’re very sorry to hear that you haven’t received your order. After reviewing the details, we can confirm that the delivery address entered during checkout matches the address linked to your PayPal account.

Our courier has confirmed that the parcel was delivered to this address. As this is now not your current residence, we kindly recommend reaching out to the current occupants to see if they can assist in retrieving the parcel.

We truly understand how frustrating this situation is, and we’re sorry for any inconvenience caused.

Unfortunately, as the order was delivered to the address provided at the time of purchase, we’re unable to take further action from our side.

Wishing you a wonderful day ahead, and a prompt resolution!

Valutata 5 stelle su 5

Best protein in UK

Delivered next day, and always the best quality.
More expensive than the rest but its so good. Never causes issues with my stomach, and mixes so easily.

10 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Chocolate is the best

Delivery was very quick. I bought it in the black friday sale so decent value for Money.
I went with 2 different chocolate options. Previously I had the vanilla ice cream flavour which I found sickly sweet after a few weeks.
I'd like to try other flavours but I'm commitment shy.

1 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I don’t usually leave reviews BUT

I don’t usually leave reviews. However, from someone who has constant gut issues, this is the only whey I’ve found (so far) which is the easiest on my stomach. Even whey isolate from USN etc hits my stomach worse than ON whey, which I wouldn’t expect due to having less lactose. Mixes perfect, banana is my favourite flavour. Little expensive but can always find discounts etc.

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I must said this product i strongly…

I must said this product i strongly recommend every week i need to make a new hole to my belt , i loosing my belly, feeling full , give strenght in the gym , absolutely 10/10 and before my protein and pum is finish i will order new one , also delivery take only 2 day no drama and you can track

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great flavour

Great flavour, mixes well without leaving any lumps like some other brands.
I find that going a little bit bigger on the scoop size adds to the consistency and flavour.
Morning after a heavy session and taking the drink has made a big difference, no more aches & pains.
Would recommend over other brands.

12 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

Resolved Eventually, but Poor Communication

Update : Optimum Nutrition has now responded and issued a refund. However, this response came after nearly a month of silence and only after the issue was escalated publicly.
While the refund resolves the payment, the delay in addressing a food quality and safety concern is disappointing. Customers should not have to rely on public reviews to receive basic support or clarification about whether a product is safe to consume.

I ordered Protein Isolate directly from Optimum Nutrition website uk (Order #ON272682). The product I received had visible lumps, which immediately raised concerns about moisture exposure and product safety.
I contacted customer support and was asked to share photos, which I did promptly. Since then, there has been no response at all, despite multiple follow-up emails over more than a week.
This is not just a service issue — it’s a product safety and quality concern. Until confirmed safe, the product cannot be consumed, and the lack of communication is unacceptable from such a reputed brand.
Very disappointed with the after-sales support. I expected much better accountability and professionalism.

10 dicembre 2025
Non scritta su invito
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Risposta di Optimum Nutrition UK

Thank you for contacting us and sharing your concerns. We sincerely apologize for the inconvenience caused.

To investigate this properly and escalate the matter, we kindly ask you to contact our customer service.

Once we receive these details, we’ll be able to advise you further and take the necessary steps to resolve this for you.

We appreciate your cooperation and look forward to assisting you promptly.

Valutata 5 stelle su 5

Exemplary customer service

Can't fault the product, nor the service. Prompt delivery and an issue resolved quickly, without fuss and to a level of service that made me take note - in a good way.

Won't hesitate to buy directly from now on. A standout example of customer service and a very happy customer

3 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Flavour 2/10

Flavour 2/10. Doesn’t mix well with water or milk. Have to blend for smooth taste. They don’t do refunds. A LOT of money wasted. Won’t be buying from them again. Product smells like raw chicken.

30 novembre 2025
Non scritta su invito
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Risposta di Optimum Nutrition UK

Thank you for sharing your honest feedback. We’re sorry to hear that you were disappointed with the product and that it didn’t meet your expectations in terms of taste, smell, and mixability.

Taste perception can vary from person to person, however concerns about smell or product quality are something we take very seriously. We would appreciate the opportunity to review this further and clarify the situation with you.

If you haven’t already, please contact our customer service team directly and provide your order number and the batch number printed on the product. This will allow us to investigate the matter properly and see how we can support you.

We regret that your experience was not a positive one and thank you for taking the time to share your feedback, as it helps us improve.
Kind regards

Valutata 1 stelle su 5

Horrible

Horrible, never got my package, cant reach out and doesnt answer on Facebook, will n’y on Amazon next time

13 novembre 2025
Non scritta su invito
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Risposta di Optimum Nutrition UK

We’re very sorry to hear about your experience and understand how frustrating it is when a package doesn’t arrive and you feel unable to reach us.

Please be assured that our customer service team is happy to look into your case and support you. We kindly ask you to contact us directly via our official support channel and include your order number so we can investigate the issue as quickly as possible.

We sincerely apologize for the inconvenience and would appreciate the opportunity to resolve this matter for you.

Kind regards

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