Optimum Nutrition UK Recensioni 

128
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

I am really impressed with the Optimum Nutrition Vanilla High Protein Shake. It has a really nice, smooth taste and a perfectly creamy texture. I love that it is not too sweet, making it very easy to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great product - for someone who hates the taste of protein powder and protein products, this really does just take like squash. Tastes great, will definitely be buying more of it. Highly recommend to... Leggi di più

Valutata 1 stelle su 5

I ordered Protein on 21 July with wrong address delivery. Moments after purchase I realised address is wrong. Emailed customer support as they not available via phone. They reassured my parcel will be... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Just bought the new clear protein (incentivised by the free creatine). Good change from whey with a nice clean taste. Originally looking to buy Gold Standard but at nearly £100 a tub that was a no go.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vitamine e integratori
  2. Servizio per il fitness e l'alimentazione
  3. Negozio di integratori per lo sport

Scritti dall'azienda

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

128 recensioni

5 stelle
4 stelle
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4,0

Tutte le recensioni

(128)

128 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Avoid

Parcel still in Birmingham. Have asked for a refund for a week. Customer service now just ignoring me. Don’t want the product anymore. Shocking service.

1 gennaio 2026
Non scritta su invito
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Risposta di Optimum Nutrition UK

Hello Ryan,

I’m really sorry to read about your experience — no one should have to chase a refund for a week or feel ignored.

We’ve checked your order, and unfortunately the parcel couldn’t be delivered and was returned to us by the courier. As soon as it arrived back, a full refund was issued (19th of January), so you should already have received your money back.

If anything still looks unclear on your end or you need further support, we’re absolutely here for you and ready to help.

Valutata 1 stelle su 5

I have not received my order

I have not received my order.
A glitch in the system meant it was delivered to the wrong address (a previous address) however my PayPal whicbinised to pay has only got my new address so not sure how their system picked that up and now I am down a large sum of money £64 with no product to show for it.
So sadly not great.
For reference Apparently this is still being investigated but I ordered on the 29th December.

29 dicembre 2025
Non scritta su invito
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Risposta di Optimum Nutrition UK

Hello Tamara,

We’re very sorry to hear that you haven’t received your order. After reviewing the details, we can confirm that the delivery address entered during checkout matches the address linked to your PayPal account.

Our courier has confirmed that the parcel was delivered to this address. As this is now not your current residence, we kindly recommend reaching out to the current occupants to see if they can assist in retrieving the parcel.

We truly understand how frustrating this situation is, and we’re sorry for any inconvenience caused.

Unfortunately, as the order was delivered to the address provided at the time of purchase, we’re unable to take further action from our side.

Wishing you a wonderful day ahead, and a prompt resolution!

Valutata 5 stelle su 5

Best protein in UK

Delivered next day, and always the best quality.
More expensive than the rest but its so good. Never causes issues with my stomach, and mixes so easily.

10 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Chocolate is the best

Delivery was very quick. I bought it in the black friday sale so decent value for Money.
I went with 2 different chocolate options. Previously I had the vanilla ice cream flavour which I found sickly sweet after a few weeks.
I'd like to try other flavours but I'm commitment shy.

1 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I don’t usually leave reviews BUT

I don’t usually leave reviews. However, from someone who has constant gut issues, this is the only whey I’ve found (so far) which is the easiest on my stomach. Even whey isolate from USN etc hits my stomach worse than ON whey, which I wouldn’t expect due to having less lactose. Mixes perfect, banana is my favourite flavour. Little expensive but can always find discounts etc.

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I must said this product i strongly…

I must said this product i strongly recommend every week i need to make a new hole to my belt , i loosing my belly, feeling full , give strenght in the gym , absolutely 10/10 and before my protein and pum is finish i will order new one , also delivery take only 2 day no drama and you can track

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great flavour

Great flavour, mixes well without leaving any lumps like some other brands.
I find that going a little bit bigger on the scoop size adds to the consistency and flavour.
Morning after a heavy session and taking the drink has made a big difference, no more aches & pains.
Would recommend over other brands.

12 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

Resolved Eventually, but Poor Communication

Update : Optimum Nutrition has now responded and issued a refund. However, this response came after nearly a month of silence and only after the issue was escalated publicly.
While the refund resolves the payment, the delay in addressing a food quality and safety concern is disappointing. Customers should not have to rely on public reviews to receive basic support or clarification about whether a product is safe to consume.

I ordered Protein Isolate directly from Optimum Nutrition website uk (Order #ON272682). The product I received had visible lumps, which immediately raised concerns about moisture exposure and product safety.
I contacted customer support and was asked to share photos, which I did promptly. Since then, there has been no response at all, despite multiple follow-up emails over more than a week.
This is not just a service issue — it’s a product safety and quality concern. Until confirmed safe, the product cannot be consumed, and the lack of communication is unacceptable from such a reputed brand.
Very disappointed with the after-sales support. I expected much better accountability and professionalism.

10 dicembre 2025
Non scritta su invito
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Risposta di Optimum Nutrition UK

Thank you for contacting us and sharing your concerns. We sincerely apologize for the inconvenience caused.

To investigate this properly and escalate the matter, we kindly ask you to contact our customer service.

Once we receive these details, we’ll be able to advise you further and take the necessary steps to resolve this for you.

We appreciate your cooperation and look forward to assisting you promptly.

Valutata 5 stelle su 5

Exemplary customer service

Can't fault the product, nor the service. Prompt delivery and an issue resolved quickly, without fuss and to a level of service that made me take note - in a good way.

Won't hesitate to buy directly from now on. A standout example of customer service and a very happy customer

3 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Flavour 2/10

Flavour 2/10. Doesn’t mix well with water or milk. Have to blend for smooth taste. They don’t do refunds. A LOT of money wasted. Won’t be buying from them again. Product smells like raw chicken.

30 novembre 2025
Non scritta su invito
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Risposta di Optimum Nutrition UK

Thank you for sharing your honest feedback. We’re sorry to hear that you were disappointed with the product and that it didn’t meet your expectations in terms of taste, smell, and mixability.

Taste perception can vary from person to person, however concerns about smell or product quality are something we take very seriously. We would appreciate the opportunity to review this further and clarify the situation with you.

If you haven’t already, please contact our customer service team directly and provide your order number and the batch number printed on the product. This will allow us to investigate the matter properly and see how we can support you.

We regret that your experience was not a positive one and thank you for taking the time to share your feedback, as it helps us improve.
Kind regards

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