Optimal Solicitors Recensioni 1.260

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

The team was professional, responsive, and incredibly supportive. They explained everything clearly, kept me updated throughout the process. Thank you.

L'azienda ha risposto

Valutata 5 stelle su 5

Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I wholeheartedly advise against this company. There's practically no communication; I have to call or email to get any information! My client is a shah, and it's practically impossible to communicate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończ... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Studio legale
  2. Avvocato civilista
  3. Avvocato esperto in diritto di famiglia
  4. Avvocato specializzato in lesioni personali

Scritti dall'azienda

Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1260 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A professional and speedy service

A professional and speedy service. Reassured me along the way whilst buying my first home. Caroline was lovely and got the job done.

31 ottobre 2023
Non scritta su invito
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Risposta di Optimal Solicitors

Hi Rick, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Caroline. Many thanks

Valutata 5 stelle su 5

Highly recommend!

Highly recommend!! Great communication, skills, knowledge and experience 👌
Fantastic team and great job!😍
Fast service 😉

Caroline and Magdalena big thank you ❤️

Anna

20 novembre 2023
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Risposta di Optimal Solicitors

Hi Anna, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by both Caroline and Magda. Many thanks

Valutata 5 stelle su 5

Consultation Review

The lady solicitor we spoke to explained everything to us in an easy-to-understand way. Very polite and very professional. Answered all of our questions in full.

6 novembre 2023
Non scritta su invito
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Risposta di Optimal Solicitors

Hi Megan, thank you for taking the time to leave a review. We are pleased that you were happy with the consultation given by Naomi. Many thanks

Valutata 5 stelle su 5

On the whole really good

On the whole really good, i was a massive fan of the on-line portal for the uploading of documents but that just might be me.
Got sorted and completed on the right date. Thanks to the team at Optimal Solicitors and our mortgage advisor.

6 novembre 2023
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Risposta di Optimal Solicitors

Hi Nicola, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks

Valutata 3 stelle su 5

taking too long its been nearly 2 months

when I actually receive a copy of the title which btw was only a transfer of equity I will submit a review. As it is the process is taking a long time just to add my spouses name to the deeds so I'm not so happy no.

Still not happy still waiting for copy of title. Not got my name on title as yet as I have contacted land registry they are waiting for paperwork! You took my hard earned money and its taking so long so very unhappy with the service and would NOT recommend.

2 novembre 2023
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Risposta di Optimal Solicitors

Hi Susan, thank you for taking the time to leave a review. We are disappointed to note you were not happy with the speed of the transaction. Unfortunately, the application is now with the land registry and we do not have control over how quickly that process will take. If you wish to discuss your concerns further, please do not hesitate to contact us.

Valutata 5 stelle su 5

Great communication

Just perfect !!!

31 ottobre 2023
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Risposta di Optimal Solicitors

Hi Mariusz, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Caroline in our conveyancing team. Many thanks

Valutata 1 stelle su 5

Do not choose this company

Do not choose this company.
Profit - oriented company.
I lost a certain amount of money irretrievably through Optimal Solicitors. Lack of proper concentration regarding my case ,how much it may cost,as lawyers see it .Every now and then, someone else would handle my case and lose the documents.
I lose time and money.

7 novembre 2023
Non scritta su invito
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Risposta di Optimal Solicitors

Hi Sebastian, thank you for taking time to leave a review. We are sorry you are not satisfied with the service provided. We would like to direct you to our terms of business and letters of engagement which sets out our costs in relation to the matter. Should you wish to discuss this further, please do not hesitate to contact us.

Valutata 5 stelle su 5

Very professional in every way and…

Very professional in every way and really chase the other parties so much that were holding the chain up. Always kept in contact with updated information

30 ottobre 2023
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Risposta di Optimal Solicitors

Hi Mrs Demou, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks

Valutata 5 stelle su 5

Our total sale and purchase only took 8…

Our total sale and purchase only took 8 weeks from the initial viewing to completion so thanks to Wessley, Natalie, Nafeesa and Mandy for making this happen.
It was unfortunate however that finalising the completion process took much longer than hoped, which prevented us from picking up the keys until 3.30pm, which caused the removal team to be waiting for at least 3 hours before they could start to unload. Therefore the completion process in my opinion requires streamlining in order to expedite this process, particularly on a Friday.

27 ottobre 2023
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Risposta di Optimal Solicitors

Hi Glyn, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Natalie and others within our conveyancing team. Many thanks

Valutata 5 stelle su 5

Lawyer's are professional

Lawyer's are professional and always want to find any resolution to help

2 novembre 2023
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Risposta di Optimal Solicitors

Hi Piotr, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Valutata 5 stelle su 5

Perfect

Thank you for everything!

1 novembre 2023
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Risposta di Optimal Solicitors

Hi Doina, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Valutata 5 stelle su 5

Bardzo dobra miła obsługa

Bardzo dobra miła obsługa, dostęp do wszystkich informacji i pomoc w każdej sprawie.

26 ottobre 2023
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Risposta di Optimal Solicitors

Witamy Justyna, dziękujemy za pozostawienie pozytywnej recenzji. Cieszymy się, ze byli Państwo zadowoleni z naszych usług. Pozdrawiamy!

Valutata 5 stelle su 5

Selling.

I dealt with Natalie for the sale of my property. She was great throughout the whole process! Always helpful and responded to calls and emails quickly. Would highly recommend her to friends and family! Thank you again!

25 ottobre 2023
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Risposta di Optimal Solicitors

Hi Jodie, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Natalie in our conveyancing team. Many thanks

Valutata 5 stelle su 5

Excellent from start to finish

Great working with Caroline and Nafeesa. I had a short window as I'd been transferred from another solicitor and she was very efficient in getting the deal done. Thank you so much for all your help. Definitely recommend their services.

23 ottobre 2023
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Risposta di Optimal Solicitors

Hi Nigel, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by both Caroline and Nafeesa in our conveyancing team. Many thanks

Valutata 5 stelle su 5

Good communication and work hard

Have used several times - they work hard, respond in good time and are pretty hard to beat on price. We had Natalie M and she is lovely.

12 ottobre 2023
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Risposta di Optimal Solicitors

Hi Natalie, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Natalie in our conveyancing team. Many thanks

Valutata 5 stelle su 5

Fast and best !

Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończyło. POLECAM wszystkim i dziękuję jeszcze raz za pomoc. Pozdrawiam.

9 ottobre 2023
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Risposta di Optimal Solicitors

Witamy Karol, dziękujemy za pozostawienie pozytywnej recenzji. Cieszymy się, ze byli Państwo zadowoleni z naszych usług. Pozdrawiamy!

Valutata 1 stelle su 5

very unhappy

unfortunetly i am not happy about the servic i rcive this time .
Firstly the communication was very poor and difficult , when i was calling no on would pick up the phone .
No one would respond to mme emails as well even thou i did send a lot.
The was even one time a call booked for a specifick day and time and no on bothered to call on that day witch cosed me thouther to lous time as need a translator .
The second this is the amound of money for me compensation was pitfoul not speakeg abou tthe amound you tok form it .
Unfortunetly i will never recomend your company to anyon as the comunication is poor , the time it toooks to sort it out and then the compensation .

9 ottobre 2023
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Risposta di Optimal Solicitors

Dear Barbara

Thank you for taking the team to leave a review.

We are sorry you were not happy with the service. It would appear your not happy with the level of compensation received nor the amount we charged for dealing with the matter for you.

We refer you to our terms of engagement, including costs, which you signed and agreed at the outset. You therefore had full knowledge of the amount payable from your initial engagement with us.

if you do wish to discuss the outcome of your claim further, please do not hesitate to contact us.

Valutata 5 stelle su 5

Helpful and knowledgeable

Helpful and knowledgeable. Positive experience

16 ottobre 2023
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Risposta di Optimal Solicitors

Hi Craig, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our Family team. Many thanks

Valutata 5 stelle su 5
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Risposta di Optimal Solicitors

Good Morning, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks

Valutata 5 stelle su 5

Vicky Sumner is the one you need @ Optimal

Vicky Sumner at optimal was amazing. She was my case handler and managed to get me exchanged within 28 days!!! From the off, with our first introduction, she was clear and approachable. Things got done, reassured me, had a positive mind frame and had great knowledge on the whole process. My property had a very tight exchange deadline within 28 days and we beat that with days to spare. Trust Vicky!

31 agosto 2023
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Risposta di Optimal Solicitors

Hi Ahmed, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Vicky in our conveyancing team. Many thanks

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