contacted O’Neill Wetsuits to activate the warranty for a defect in the neck area of my son’s wetsuit. It has now been more than a week and a half, and the only response I received was a vague m... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Relatively expensive delivery fee - £6.95 for allegedly 48hr Royal Mail - yet delivery takes longer. Fee to return items is £2.95 which is a bit unfair particularly if items are not as described... Leggi di più
Being a watersports guy all of my life, Windsurfing', Now 64yrs young""" O'Neill, wetsuits - clothing. I have found to be purposeful stylish and durable, Living in the North East of UK, Northumberla... Leggi di più
Order was a tie dye hoodie. Delivery to UK was quicker than expected as I believe they are in the Netherlands. The hoodie is really nice. Bright vibrant sky blue with white tie dye effect. Soft feelin... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per il surf
- Negozio di abbigliamento activewear
- Negozio di abbigliamento
- Negozio di sci
- Negozio di snowboard
Scritti dall'azienda
O’Neill, the original California surf, snow and lifestyle brand, was founded in 1952 when a young man named Jack O’Neill took his unstoppable passion for surfing and used it to battle Mother Nature. Jack’s initial vision of producing functional and innovative board riding products continues to lie at the core of everything the company does. From the first neoprene surf wetsuit and board leash to the world’s first stitchless board shorts. O’Neill will always be committed to growing its reputation as one of the world’s leading youth lifestyle brands based on being the First Name in the water.
Informazioni di contatto
Oosteinde 32, 2361HE, Warmond, Paesi Bassi
- support@oneill.com
- oneill.com/gb
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Loved the jacket but it was way too…
Loved the jacket but it was way too big. Went for the recommend size from your guide I am disappointed you don't have an exchange policy as I am not willing to pay twice while waiting so long for a refund.

Risposta di O'Neill UK
Woman of the wave T.shirt …
Woman of the wave T.shirt is nice cotton fabric and fit was as expected but I can get that for a third of it's cost. The logo is poor quality print.
Delivered on time.

Risposta di O'Neill UK
Hyperreal fire poor quality, terrible warranty experience
I bought a top of the line hyperfreak fire 5/4+ wetsuit from a retailer. I have owned a 3/2 hyperfreak in the past and am aware that with the hyperfreaks you sacrifice some warmth and durability for comfort and flexibility, but my 3/2 held up to more hours of use than the 5/4+. After a few months the wetsuit was coming apart in a few different places. The wetsuit has seen a fair amount of use, on average surfing probably more days than not over 4 months, and was well cared for out of the water, but for a thick wetsuit at this price point the durability is atrocious. One knee pad completely wore through and the coloured outer lining around the arms and under arms was starting to come away from the neoprene underneath. O'Neill refused to honour the warranty stating that 'rips, tears and accidental damage are not covered'. I would not describe any of problems I have with the suit as rips or tears, I would describe them as wear. This suit stayed away from rocks and sharp surfaces, always rinsed in cold water, dried out of the sun and care was always taken when taking the suit on and off. I am aware the O'Neill warranty states general wear is not covered, but after only 4 months I feel completely cheated by poor materials used to make an expensive wetsuit. I wouldn't not buy a thicker hyperfreak again and this experience has made me very suspicious of all O'Neill's suit's quality and their warranty processes. I can't say I would buy an O'Neill wetsuit again.

Risposta di O'Neill UK
Tie dye hoodie
Order was a tie dye hoodie. Delivery to UK was quicker than expected as I believe they are in the Netherlands. The hoodie is really nice. Bright vibrant sky blue with white tie dye effect. Soft feeling material and very comfortable on. I'd say it is a medium thickness hoodie but it keeps you warm. Ordered XL. Fits well but isn't too tight which is what I wanted.
Good Quality
Easy to order , quick delivery . The goods where of good quality and I am pleased with what I purchased
Lovely quality products
Clear website, easy ordering, good communication re delivery, excellent quality products
Great 👍
Quality clothing and quick delivery. It's the warmest jacket I've ever owned!
Wetty boots - great
Exactly what I wanted and look to be great quality at a good price. I find the sizing guides a little confusing for boots as they are labelled with US sizes, but managed to get the right size. Snug fitting and will make all the difference in autumn/early summer.
Great deal buy 3 get one free
Great deal buy 3 get one free. Good choice for clothing.
fast delivery
Arrive on time
Aa always the quality is top
Aa always the quality is top. The only gripe I have is paying so much for the delivery (normally at that price it's 24;36 hrs but they use evri, so you'll be lucky to get it before 8 days, (if at all!)
Great service from start to finish!
Ordering was easy and customer friendly, updates regular and delivery quick and we got a bargain, great service all round!
Before purchasing from O'Neill consider the following.…
Before purchasing from O'Neill consider the following.
They are easy to order from.
Returns are via their return portal with free returns.
You will have to wait the required 30 days for a refund.
Expect to chase O'Neill for your refund, oh they have no phone number.
Then if the O'Neill courier loose the returned items, expect to have to fill out a declaration of sending form which you will have to go to the ache of filling out yourself even though O'Neill have all the required information except your signature

Risposta di O'Neill UK
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