I love my new pair of sheepskin slippers, just what I was looking for in terms of lightness and warmth! There was a small problem with one of my slippers, but their customer service was incredibl... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Advertised as genuine sheepskin slippers but definitely isnt real sheepskin, just feel cheap. Material had a crease at the toe and has weird semi circular marks along the sides above the sole. Checked... Leggi di più
L'azienda ha risposto
Genuinely don’t know what all the bad reviews are about… I received my pot luck mule slippers in 3 days and they are beautiful! Lovely quality, real sheepskin, v chic, v fun. For the money you reall... Leggi di più
L'azienda ha risposto
Although my slippers arrived 3 days later than advised, this was down to useless EVRI and therefore it wouldn't be fair to drop any stars. The slippers are wonderful. Cozy, good quality make. I part... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Keep your feet warm in handmade sheepskin slippers available online at Onaie.com | Free UK standard delivery | Shop Sheepskin Moccasins
Informazioni di contatto
Regno Unito
- onaie.com
3,6
Nella media
904 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Unfortunately the item purchased was…
Unfortunately the item purchased was faulty but after an email to customer service and some photos I was refunded
21 febbraio 2023
Lovely item quickly delivered
21 febbraio 2023
This is the third purchase and happy to…
This is the third purchase and happy to say I have been satisfied with all three.
20 febbraio 2023
Personal and friendly service
31 gennaio 2023
Great experience
I love my slippers, and they were delivered very quickly with a nice personalised message
19 gennaio 2023
Have ordered a few times from them and…
Have ordered a few times from them and always good service. Would recommend.
1 gennaio 2023
Non scritta su invito
Disappointed as the slippers became…
Disappointed as the slippers became very loose after just a couple of wears so are now too big.
10 gennaio 2023
Risposta di onaie
Dear Sally,
We apologize for the dissatisfaction with your slippers. We understand that they became very loose after just a couple of wears and are now too big. We want to remind you that our slippers are handmade, so they will mold to the size of your foot. It looks like the size that you purchased might have been incorrect.
We would like to remind you that we have size guide available in our website, we advise you to check it before your next purchase, to ensure you are getting the right size for you.
Please let us know if there is anything else we can do to assist you. We appreciate your feedback and we're working hard to make sure that every customer is completely satisfied with their purchase.
Eve
Arrived in good time
Arrived in good time, well packaged, quality looks good, won't know for sure bought as a present......next Christmas... (Not Sure of exact date of arrival)
15 dicembre 2022
Ordering easy fast shipping
Ordering easy fast shipping. Arrived in lovely packaging and slippers were great! Will bebusing again
28 dicembre 2022
I just wanted to say BIG thank you
I just wanted to say BIG thank you! What a great experience when shopping at this store. I bought two pairs of slippers and asked if by any chance they could be delivered in 3 working days even though they didn’t have to do that, as I booked standard up to 14days service, I got my slippers in 3 days! Thank you! That is amazing customer service. Slippers looks lovely too. Very warm and comfy!
7 gennaio 2023
Non scritta su invito
Delighted with purchases
Delighted with purchases, arrived before predicted, despite the postal strike, exactly as described.
Would recommend.
28 dicembre 2022
Super uncomfortable with no flexibility…
Super uncomfortable with no flexibility in the soles. Wouldn’t recommend I’m afraid.
13 dicembre 2022
Non scritta su invito
Risposta di onaie
Dear Ellie, We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further.
Eve
One to avoid
Thought I'd write a review on here as reviews on the website are carefully curated to ensure negative reviews never see the light of day. This isn't very helpful for making an informed choice.
I ordered a pair of slippers, which arrived in good time. They seemed very flimsy but fit well. I have now had them for 2 months and they are falling apart. The quality is atrocious. I think a huge part of sustainability is less waste. You may use sustainable materials, but if they end up in a bin after 2 months it doesn't really qualify as sustainable.
I recommend looking elsewhere.
22 settembre 2022
Non scritta su invito
Risposta di onaie
Dear Jim,
Sorry to hear about your experience,
Kindly email us on enquiries@onaie.com to resolve the issue as the slippers shouldn't to that after two months,
Thank you,
Eve
Easy to use website
Easy to use website. Delivery a bit hampered by Post Office strike slippers still on-route.
2 dicembre 2022
I recieved a pair of slippers as a gift…
I recieved a pair of slippers as a gift for my birthday ,I just love them so cosey and pretty x
26 novembre 2022
Non scritta su invito
Toasty Warm Slippers
Prompt shipping. Lovely sheepskin slippers - great design, good quality, comfortable, and keep my feet toasty warm!
4 ottobre 2022
Quality is like made in Nowhere
Quality is like made in Nowhere! Also was send wrong colour. Dont trustable.
22 novembre 2022
Non scritta su invito
Wonderful Wooly Gilet
Super fast shipping. The quality is superb and the wool is so soft. Will buy other colors later in the season.
2 novembre 2022
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