I have been with Perfect clean almost 4 years and they are amazing, great service, amazing people. They do it all from cleaning home to gardens to deep cleaning carpets!
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
With two young kids running around, our place sometimes needs more than regular clean! We've used PerfectClean on several occasions to help us get the place into shape for holidays, visitors etc and h... Leggi di più
L'azienda ha risposto
Valentin and Stanislava did an amazing job cleaning a very dirty carpet in our living room which had multiples stains, 2 big rugs and a love chair used mostly by our german shepherd dog and foot stool... Leggi di più
L'azienda ha risposto
Possible scam. Registered with this company and the minute I have provided my email I was bombarded with random sales/marketing emails from random companies. The emails haven't stopped coming... I r... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
PerfectClean is a professional cleaning company in London providing Carpet Cleaning, House Cleaning, End of Tenancy & Office Contract Cleaning.
Informazioni di contatto
The Broadway 15b, IG8 0HL, London, Regno Unito
- perfectcleaning.co.uk
4,4
Eccellente
50 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing all in one service provider
I have been with Perfect clean almost 4 years and they are amazing, great service, amazing people.
They do it all from cleaning home to gardens to deep cleaning carpets!
20 marzo 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you so much for your continued support over the past 4 years! We truly appreciate your loyalty and kind words. It means a lot to hear that you’re happy with our team and the range of services we provide. We’re always here to help and look forward to many more years working together!
Avoid this company at all costs.
Avoid this company at all costs.
I am disabled and booked this service because there are certain household tasks I cannot do due to mobility limitations. I was very clear about what I needed: taking the rubbish out, hoovering, and mopping the floor. I repeated this multiple times. At no point did they ask how much rubbish there was or request photos of my home, and they never mentioned any limits such as only accepting one bin bag.
I booked them twice and had problems both times.
The first visit was booked for three and a half hours. Basic tasks were not completed — surfaces such as the top of the fridge and a dusty table were left untouched. The cleaner did not use the brand-new mop I provided and said it did not work, despite not knowing how to assemble it.
For the second visit, I again confirmed multiple times that rubbish removal, hoovering, and mopping were the main tasks. As soon as the cleaner arrived, she said the job was a deep clean. I explained I had booked a standard three-hour clean and showed her the messages where the company agreed to my request. I contacted the company stating that if additional charges applied, I preferred to cancel and receive a refund, as a deep clean was not what we agreed.
The cleaner then phoned someone and described my home as “miséria” while shouting over the phone. Without my consent, she began taking photos of my house and areas I had not asked to be cleaned. Shortly after, I received a call from a representative who was extremely unprofessional and seemed emotionally unstable, screaming at me saying this company was “not for me” because it was the second time I had “caused trouble.” She insisted the rubbish was excessive and that I should have known, despite the company previously confirming it was acceptable. How am I supposed to know, with a crystal ball????The call continued in that manner until she eventually agreed to issue a refund.
This experience felt dismissive, poorly communicated, and disrespectful. Clear expectations were agreed in advance but not honoured.
19 febbraio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you for taking the time to leave your feedback. Every review helps us improve, and we would like to provide some additional context for anyone reading.
Following your first booking in January, you raised concerns about certain tasks not being completed. Although the agreed scope of works had been fulfilled and you had confirmed satisfaction on the day, we took your feedback on board and issued a partial refund — because our priority is always that our clients feel valued and looked after.
We were delighted when you returned to us for a second booking. Unfortunately, on arrival, our cleaner found that the job primarily involved removing a large volume of accumulated household waste rather than the cleaning tasks we had discussed and confirmed. As waste was beyond normal domestic disposal is not included within standard cleaning services, we immediately contacted you to clarify expectations before proceeding further.
The photo taken was of the waste itself, so we could assess the situation and work out the best way forward for you. I called you personally to talk through your options: we offered to continue the clean, to stop and arrange a full refund, or to find another solution that worked for you. We processed your refund straight away.
We always go the extra mile for our clients, and we especially wanted to provide reliable support given your circumstances. Throughout both bookings, we offered flexibility, open communication, and ensured you were never charged for a service you were unhappy with.
We are sorry we could not meet your expectations, and we take the lessons from this experience seriously. We wish you the very best.
Absolutely fabulous the Carpet came up…
Absolutely fabulous the Carpet came up like new and the young lady who cleaned was magnificent. I highly recommend and thank you so much and I’d like to recommend you to the block of flats that mine is in. Thank you very much Anthony.
16 febbraio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you so much for your lovely review!
We’re delighted to hear the carpet came up like new and that Anthony provided such magnificent service — we’ll be sure to pass on your kind words to him.
We truly appreciate your recommendation and your support!
My experience with Perfect Cleaning was…
My experience with Perfect Cleaning was nothing short of excellent. I reached out to them for an end-of-tenancy clean for a 2-bed house, including steam cleaning of carpets. They explained the service very clearly and did an outstanding job.
2 febbraio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you so much for your kind feedback! We're delighted to hear that you had an excellent experience with our end-of-tenancy cleaning and carpet steam cleaning service. Clear communication and high standards are very important to us, so it's great to know this came through. We truly appreciate your support and hope to assist you again in the future!
I booked Perfect Cleaning for the End…
I booked Perfect Cleaning for the End of Tenancy Cleaning. They did an amazing job. Will definitely recommend them
2 febbraio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you for your lovely review! We’re really pleased to hear that you were happy with your end-of-tenancy clean and that our team did an amazing job. Your recommendation means a lot to us, and we truly appreciate your support
My experience with Perfect Cleaning was…
My experience with Perfect Cleaning was nothing short of excellent. I reached out to them for an end-of-tenancy clean for a 2-bed house, including steam cleaning of carpets. They explained the service very clearly and did an outstanding job.
2 febbraio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you so much for your kind feedback! We’re delighted to hear that you had an excellent experience and that our team delivered a high standard of service for your end-of-tenancy clean and carpet steam cleaning. Clear communication and great results are always our priorities, so it’s wonderful to know we met your expectations. We truly appreciate your recommendation and hope to assist you again in the future.
Risposta di PerfectCleanLondon
Thank you Jonathan for the great review! We’re glad you had a positive experience and appreciated our prompt service and spotless space. We look forward to welcoming you again soon.
Great experience
Clear communication, cheapest of 3 quotes and no complaints about the clean
26 gennaio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you for your great feedback! We’re pleased to hear that you found our communication clear, our pricing competitive, and that you were happy with the clean. Your support is truly appreciated, and we hope to assist you again in the future.
Great experience
Great experience. Friendly cleaners who did a thorough and marvellous deep clean job. I was happy with the outcome and would recommend.
11 gennaio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you so much for taking the time to share your experience. We’re delighted to hear that you were happy with the deep clean and that our cleaners made such a positive impression. Your recommendation truly means a lot to us, and we really appreciate your kind words. We look forward to helping you again in the future!
Perfect cleaning service review
The interaction and readiness to always ensure that customer satisfaction was the absolute number one priority at all times and the efficiency of all the cleaners
Couldn't have been any more friendly and helpful
Only leaving due to financial constraints
Highly recommend company and an absolute pleasure to deal with from the cleaning service and interaction with very friendly people like Mirela who always ensured that I received the best service possible
9 gennaio 2026
Non scritta su invito
Risposta di PerfectCleanLondon
Dear Collin, thank you so much for your wonderful and thoughtful review. We’re truly delighted to hear that our team’s friendliness, efficiency, and commitment to customer satisfaction made such a positive impression. It’s especially lovely to see Mirela mentioned—she will be thrilled to know her efforts helped ensure you received the best possible service.
We completely understand your circumstances and are very grateful for the time you spent with us. Thank you for your kind recommendation; it has been an absolute pleasure looking after your cleaning needs, and we wish you all the very best for the future.
Great experience
Great cleaners, very good at communication, trustworthy, highly recommended!
2 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you so much for your lovely feedback! We’re really pleased to hear that you’re happy with our cleaners, communication, and trustworthiness. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Best wishes,
Perfect Cleaning Team
A reliable and efficient company ran by…
A reliable and efficient company ran by an extremely helpful team! Cleaners do a fantastic & thorough job every time and cannot recommend them enough!
If you are looking for a great cleaning service, then this is the company to book.
23 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Dear Carmen,
Thank you so much for your kind words and wonderful recommendation! We’re delighted to hear that you find our team reliable and efficient, and that our cleaners consistently deliver a thorough job. Your support truly means a lot to us, and we really appreciate you taking the time to share your experience. We look forward to continuing to provide you with a great cleaning service!
Best wishes,
Perfect Cleaning Team
Valentine and Sisi
Valentine and Sisi attended to complete a carpet, shower and oven clean.
Professional, polite, efficient and effective.
Will certainly books services again.
20 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Dear Stacie,
Thank you very much for your kind review! We’re delighted to hear that Valentine and Sisi provided a professional, polite, and efficient service and that you were happy with the carpet, shower, and oven clean. We’ll be sure to pass on your lovely feedback to them. We truly appreciate your recommendation and look forward to welcoming you back again soon.
Perfect Cleaning Team
Great clean
20 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Dear Gael,
Thank you for your feedback! We’re really pleased you were happy with the clean. We appreciate you taking the time to leave a review and hope to welcome you back again soon.
Perfect Cleaning Team
Have used this company a few times
Have used this company a few times.
Cleaner is very through.
Would recommend.
20 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
WOW- Thank you so much for reviewing our services. This really means alot
A superb deep clean
Provided a full end-of-tenancy clean. The house was superbly cleaned. Thank you so much for the service!
14 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Dear Chris,
We’re delighted to hear that you were happy with your end-of-tenancy deep clean and that the property was left in superb condition. It was a pleasure to help, and we truly appreciate you taking the time to share your experience. Wishing you all the best, and we’d be happy to assist again in the future.
Perfect Cleaning Team
Excellent service
Excellent service , responsive booking, easy scheduling, good communication from office staff.Punctual arrivals, consistent service, good value for money for end of tenancy cleaning.
11 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Dear Beloslava,
Thank you very much for your great feedback. We’re pleased to hear that you found our booking process responsive, scheduling easy, and communication clear throughout. It’s also wonderful to know our team arrived on time and delivered a consistent, good-value end of tenancy clean. We really appreciate your recommendation and hope to assist you again in the future.
Best wishes,
Perfect Cleaning Team
You absolutely need to use this company…
You absolutely need to use this company if you want your house to be absolutely spotless and guarantee your full deposit back. Cannot fault the care and attention these guys put in, incredible value for money.
13 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Dear Will,
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you were happy with the standard of our cleaning and the care and attention our team put into your property. Knowing that our service helped give you peace of mind about your deposit truly means a lot to us. Thank you for choosing us, and we’d be more than happy to assist you again in the future.
Best wishes,
Perfect Cleaning Team
The best "Spring Clean" for all seasons
With two young kids running around, our place sometimes needs more than regular clean! We've used PerfectClean on several occasions to help us get the place into shape for holidays, visitors etc and have been consistently happy with their service. The booking system is really easy, all the staff (admin, cleaners) are both friendly and efficient, and the end result is always fantastic. High recommend.
9 dicembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you for your kind words! We're so happy to hear that we've been able to support you during busy moments with the kids. It means a lot that you’ve trusted us on several occasions and found both our cleaners and admin team friendly and efficient. We really appreciate the recommendation!
End of tenancy clean
Easy to book, great price and good service
30 novembre 2025
Non scritta su invito
Risposta di PerfectCleanLondon
Thank you for your feedback! We’re pleased to hear that the booking process, pricing, and service met your expectations. We look forward to assisting you again.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.