Good service although the chat bot doesn't communicate with customer service. Chat said that second order would be included with first as made within an hour and so postal charge would be for... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... Leggi di più
Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍. The best price you'll find on that manuf... Leggi di più
A great service, I live in the Highlands and Islands and no additional charges for postage (accepted it takes a day longer, but I am 650 miles north on London, everything takes a wee bitty longer)...... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.
Informazioni di contatto
13 Barrow Hill Close, Holborough Lakes, Snodland, Kent, ME6 5FX, Snodland, Regno Unito
- +447342871224
- info@olectrical.co.uk
- olectrical.co.uk
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Quick and honest service
Product is fine, DHL rubbish
Product is fine, but the promised next day delivery wasn’t next day and courier DHL left it in the open without ringing the bell even though we were in.
Second time we have used Olectrical
Second time we have used Olectrical, good web site, good price's and both times delivered in 36 hours.
Very quick service and they look great
Very quick service and they look great. Let's hope when fitted the are as good as they look
Prompt delivery and well packaged
Great product Twin set of led lights.
Great product Twin set of led lights.
Great value, quick delivery & they work brilliantly,
A problem with the initial order was…
A problem with the initial order was quickly and courteously resolved. Can't fault this customer service and would definitely recommend the company.
Great service
Great service. Order arrived very quickly, even though I had a notification to say it might be delayed.
Would have been 5 star if they had…
Would have been 5 star if they had arrived when they were supposed to
fast and easy
Delivery speedy
Delivery speedy, 1 of the 4 lights is dull and only half lit up! Very light and cheap feeling so will see how long they last!
Brilliant service
Brilliant service, ordered Tuesday arrived Wednesday next day! Will certainly buy from them again. Anyone asks will definitely recommend.
Amazing service
Sorted out in the end 👍🏻
I previously left a very bad review due to non delivery of my items and lack of communication from the company.
After I left the review on here I was called by the owner of the company and to be fair they have been brilliant in firstly delivering my original items.
Although they weren’t suitable for my application I messaged him again and they arranged with customer services for me to return them and sent me a full refund
All sorted in the end thanks guys 🤙🏼
Paid for the materials but still have…
Paid for the materials but still have not received them. When I called the customer service, no one answered the phone. I have left a message, no respond either. Will never buy anything from them again.
Ludicrous
Poor delivery and even worse phone answering. I ordered an item for a job which was time sensitive, the item was due for next day delivery and a week later i've still not even had a dispatch notification.
Apparently if i want to return the item, when it arrives, it will cost me £8 plus shipping.
Not having much success with these…
Not having much success with these units - ordered one and hit was delivered tin complete - the box had been opened at some time and the mains adapter was missing. Returned the unit and ordered a replacement - that unit did not work ( would not join the network ) so that has now been returned. I did use the technical help line and got to speak with someone who understood the issues and promised resolve them for me - but I have given up waiting. Now I waiting for 2 refunds !!!
Update - Olectrical have been very helpful in resolving these issues and have liaised with Ener-J and supplied a replacement unit that worked first time - now just need to hear from Ener-J !

Risposta di Olectrical
Great buying experience and truly…
Great buying experience and truly reputable business people who don't take their promise and responsibilities to customers lightly.
Good service.
Excellent lights really happy with this…
Excellent lights really happy with this product would buy of you again Thankyou
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







