The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Leggi di più
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Leggi di più
Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Informazioni di contatto
Join the UK's business energy champions
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Salish was a a very helpful advisor…
Salish was a a very helpful advisor helping me make the switch across to octopus
Girl/Lady on the phone was very helpful…
Girl/Lady on the phone was very helpful and professional. Answering all my queries clearly.
Simply my emails were acknowledged and…
Simply my emails were acknowledged and acted upon.
Very happy with the service
Very happy with the service
And most importantly monthly charges are reasonable
Faultless transition
Outstanding customer service from a…
Outstanding customer service from a well-informed and helpful team! Couldn't recommend them highly enough, a pleasure to deal with.
Its too early to judge anything else…
Its too early to judge anything else but I must say the signing up and the switch over went smoothly. Hope they keep it up. Just glad to be rid of Bionic they are a nightmare.
easy to change suppliers
Potrebbe usare l'IA per rispondereMostra di più
Louis - Thank you
Louis, the guy who dealt with me, was excellent. He was professional, very knowledgeable, and had excellent communication skills. He will go far!

Risposta di Octopus Energy for Business

Risposta di Octopus Energy for Business
Good listener
Good listener, understood the issue and sorted out the solution. Very good personal, professional customer service

Risposta di Octopus Energy for Business
Very prompt and helpful service
Very prompt and helpful service. I changed my supplier to Octopus with minimum effort.

Risposta di Octopus Energy for Business
Very responsive to enquiries and great…
Very responsive to enquiries and great to be able to talk to a knowledgeable person on the phone without a long wait.

Risposta di Octopus Energy for Business
It is wonderful to talk to knowledgable…
It is wonderful to talk to knowledgable advisors in the UK who understand your business and are a real credit to your business. It makes my business better because it takes so much less of my time. Thank you Octopus.

Risposta di Octopus Energy for Business
Outstanding customer service
Outstanding customer service with very well-informed, friendly and professional advisor who helped me switch my landlord supply to Octopus with ease.

Risposta di Octopus Energy for Business
Can't fault Octopus
Can't fault Octopus for both my home account and the business account I manage

Risposta di Octopus Energy for Business

Risposta di Octopus Energy for Business
Leah has been totally awesome in her…
Leah has been totally awesome in her continued support with the meter issue that we have.
Well done Leah

Risposta di Octopus Energy for Business
Allana was very helpful
Allana was very helpful and has excellent customer service skills.
I look forward to Octopus as my business energy supplier as I will save a lot of money compared to my existing suppliers.

Risposta di Octopus Energy for Business
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