Oaksnordic Recensioni 

123
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TrustScore 3.5 su 5

3,4

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Valutata 1 stelle su 5

Produit chinois très décevant ,24 jours pour être livré demande de retour :ils fournissent une adresse en Chine alors que leur entrepôt est au Thillay 95500 ,très gros baratin dans les échanges pa... Leggi di più

Valutata 5 stelle su 5

Ordering and payment were easy. But just after that, I realized I had clicked on the wrong colour. Just by replying to the confirmation of request email and explain it, I got a smooth, understanding... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good design with clear pictures and descriptions, affordable pricing too. The website is a little difficult to use (couldn’t easily find the product I was trying to buy after looking at a few other th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good purchase Updated: trying to cancel other. Messaged two hours after placing. Been chasing. They said will cancel order but have dispatched it instead. Still asking to cancel. Not great service.... Leggi di più

L'azienda ha risposto


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

123 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(123)

123 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Mi peor experiencia!!

Mi peor experiencia!!
En julio compré un aparato de aire acondicionado portatil. Estamos en octubre, el calor ha pasado y yo sigo esperando el aparato.
He reclamado varias veces para que me devuelvan el importe. La ultima vez me contestaron diciendo que en unmpar de dias me harian el ingreso. Eso fue en septiembre y todavía estoy esperando.
Vaya, un engaño por todo lo alto!!

16 ottobre 2026
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Risposta di Oaksnordic

Sentimos mucho que su aire acondicionado portátil, comprado en julio, todavía no haya llegado y que siga esperando el reembolso después de varios reclamos. Entendemos su frustración, sobre todo ahora que el calor ya pasó. Ya estamos revisando su caso para darle una solución lo antes posible.

Valutata 5 stelle su 5

Such an easy checkout experience

Such an easy checkout experience. Amazing products.

14 ottobre 2026
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Risposta di Oaksnordic

Thank you so much for your kind words! We’re glad checkout was quick and easy and that you’re loving our products. We look forward to seeing you again soon!

Valutata 1 stelle su 5

Très mauvaise experience

Le colis (un parapluie) a été déposé par erreur ailleurs. Je n’ai jamais pu le récupérer. Oaksnordic répond bien à mes mails de relance mais pour me balader depuis plus de 2 mois en disant qu’ils attendent le retour du transporteur que je n’arrive de mon côté pas à joindre. Ils ne veulent bien sûr pas me rembourser. C’est peut être une erreur initiale du transporteur mais oaksnordic n’est d’aucune aide et j’ai donc perdu 40 euros.
Je déconseille fortement.

13 ottobre 2026
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Risposta di Oaksnordic

Nous sommes vraiment désolés que votre parapluie ait été livré à la mauvaise adresse et que la situation traîne depuis plus de deux mois. Votre frustration est tout à fait compréhensible. Nous relançons le transporteur en priorité et revenons vers vous dès que possible par mail avec une solution.

Valutata 5 stelle su 5

The purchase process is easy and…

The purchase process is easy and straightforward. Highly recommended.

11 ottobre 2026
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Risposta di Oaksnordic

Thank you for the recommendation! We’re glad the purchase process was easy and straightforward for you. Enjoy your order!

Valutata 4 stelle su 5

Todo correcto

Todo correcto

10 ottobre 2026
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Risposta di Oaksnordic

¡Muchas gracias por tu valoración! Nos alegra saber que todo salió correcto. ¡Esperamos verte de nuevo pronto!

Valutata 1 stelle su 5

Cheap product almost killed my dog with…

Cheap product almost killed my dog with paint chipping off the dog bowl within 2 weeks he was sick and vomiting and had to take him to the vet. Refused a refund offered me 20% after a 500 vet bill. Do not buy.

9 ottobre 2026
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Risposta di Oaksnordic

We’re truly sorry to hear your dog got sick, and we hope he’s fully recovered. Paint chipping within two weeks is not acceptable, and we understand your frustration after the vet visit. We’d like to make this right, so please reach out to us at contact@oaksnordic.com so we can review your case again.

Valutata 1 stelle su 5

Très mauvaise expérience

Très mauvaise expérience. Le produit que j’ai reçu était défectueux et ne fonctionnait pas correctement. Malgré mes nombreuses démarches auprès du vendeur et mon attente d’une solution, je n’ai reçu ni remboursement ni produit de remplacement.

Cela a été une expérience très frustrante, sans aucune solution satisfaisante à ce jour. Je ne recommande pas ce vendeur compte tenu de mon expérience. Lorsqu’un produit est défectueux, le client ne devrait pas avoir à insister et à attendre pendant des semaines pour obtenir un remboursement ou un remplacement.

25 luglio 2026
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Risposta di Oaksnordic

Bonjour,

Nous sommes sincèrement désolés que vous ayez reçu un produit défectueux, et encore plus que vos démarches soient restées sans solution pendant des semaines. Vous avez raison : vous n’auriez pas dû avoir à insister.

Pourriez-vous nous écrire à contact@oaksnordic.com en indiquant votre numéro de commande ? Nous reprendrons votre dossier en priorité afin de vous proposer rapidement un remplacement ou un remboursement.

Valutata 5 stelle su 5

I really like this company....

I really like this company as they filter through all sorts of items for you and only offer you quality wares which for me is a new way of shopping but I do appreciate it very much as it can get so boggling when there are hundreds and hundreds of clothes to look through that are all very similar and can take days to decide. Thank you and will see how the pyjamas are and how quickly they are delivered.

6 ottobre 2026
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Risposta di Oaksnordic

Hi Roberta, thank you so much for your lovely review! We're so glad our curated selection made shopping easier for you. We hope you love your pajamas, and if you have any questions about your order, we're always happy to help.

Valutata 1 stelle su 5

Never Order from Oaksnordic

The item I received does not look remotely like the online photo they promote. COMPLETELY different in look, feel, etc. I even sent them a photo of their on-line photo and what I received. Their website said, 30-day hassle-free returns and that is not true. They offered me a 10% return or 50% off the next item I order!!!!! With all of these Negative Reviews, why are they even allowed to sell!! Folks, take these reviews seriously. I have pictures to add to this but there isn't any option to upload.

28 settembre 2026
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Risposta di Oaksnordic

Hi Kim, thank you for taking the time to share this, and we're sorry the item didn't match what you expected from our website. That's not the experience we want anyone to have. Please email us at contact@oaksnordic.com with your order number and the photos you mentioned, and we'll review your case and your return options personally.

Valutata 5 stelle su 5

Perfect all

5 ottobre 2026
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Risposta di Oaksnordic

Hi Glen, thank you for the five stars! We're glad everything was perfect.

Valutata 5 stelle su 5

Todo muy bien

Todo muy bien! Página web muy fácil de utilizar . Volvería a comprar. Gracias!!!

5 ottobre 2026
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Risposta di Oaksnordic

¡Hola Lucía! Muchas gracias por tu reseña, nos alegra mucho saber que todo fue bien y que la web te resultó fácil de usar. ¡Te esperamos en tu próxima compra!

Valutata 5 stelle su 5

Experience

Very easy website, quick buy, only missing measurements of the product, and aprox. delivery date.

3 ottobre 2026
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Risposta di Oaksnordic

Hi Carolina, thank you for your review and for the helpful feedback! We're glad the website was easy to use, and we've noted your suggestions about product measurements and delivery estimates.

Valutata 1 stelle su 5

Terrible refund process is obstructive and difficult.

I purchased some slippers which did not fit. When I asked for a refund and the address for free returns as per the website T&Cs I was given the complete run around. Had to send a photo, was offered a new size if I paid 10 euro shipping costs, was told I could send back at my own expense to China, offered a partial refund only and I could keep the items. Got my credit card co involved in the end and then the refund was paid. Do not recommend.

9 settembre 2026
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Risposta di Oaksnordic

Hi Stephanie, thank you for your feedback, and we're sorry your return was so frustrating. A simple size issue should never take this much back-and-forth, and we're glad the refund has now been processed. We've shared your experience with our team so we can make our returns process clearer and easier. If there's anything else we can help with, please reach out to us at contact@oaksnordic.com

Valutata 5 stelle su 5

Producto es elegante y sencillo

El producto es elegante y sencillo y comprarlo ha sido fácil

1 ottobre 2026
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Risposta di Oaksnordic

¡Hola Rosa! Muchas gracias por tu reseña, nos alegra mucho que el producto te haya parecido elegante y que la compra fuera tan fácil. ¡Gracias por confiar en nosotros!

Valutata 1 stelle su 5

Absolute rubbish - usb rechargeable lamp…

Just received the usb rechargeable lamp I ordered. I wish I'd seen some of the reviews before I spent £31 on absolute rubbish. Also, the bottom part of the item (because you can't really call it a lamp) was broken and the battery thing inside kept falling out. I'm not even going to waste my time asking for a refund. I will not be buying anything else from this company.

1 ottobre 2026
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Risposta di Oaksnordic

Hi Deborah, we're really sorry your lamp arrived broken, that's not acceptable and you shouldn't have to chase us to put it right. Please email us at contact@oaksnordic.com with your order number and a photo of the damage, and we'll sort it out for you.

Valutata 1 stelle su 5

Awful company bought a portable lamp 30…

Awful company bought a portable lamp 30 day return didnt use lamp right away went to charge day 34 wont charge they will not replace or repair this faulty lamp would never recommend them

13 settembre 2026
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Risposta di Oaksnordic

Hi Ellen, we're sorry your lamp isn't charging, that's very frustrating, especially when you'd barely had the chance to use it. A faulty product is different from a standard return, so please email us at contact@oaksnordic.com with your order number and we'll take another look at your case.

Valutata 1 stelle su 5

Another drop shipping scamming company

Another drop shipping scamming company. Charging the earth looking high quality and it turns out it comes from China, extremely cheaply made and nothing like the images. Absolute com artists these companies are. I'm sick of them!!!

29 settembre 2026
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Risposta di Oaksnordic

Hi Emily, we're sorry the product didn't live up to what you expected from the photos, we understand how disappointing that is. We'd like the chance to make this right, so please email us at contact@oaksnordic.com with your order number and we'll look into your options with you.

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