North West Office Furniture Recensioni 

293
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Leggi di più

Valutata 5 stelle su 5

Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Leggi di più

Valutata 4 stelle su 5

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I used NWOF to furnish my office, the prices are great, delivery was very quick and the aftersales team were great. Over a year later I had the arm of my chair break off and they arranged for... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per uffici
  2. Grossista di mobili
  3. Fornitore di attrezzature per l'ufficio

Scritti dall'azienda

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(293)

48 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Good service, handled well

I made a call to query a couple of points, which was handled very well.
I then placed a order for the item I wanted, which was fine to do on-line.
The product was delivered the following day, so excellent service!

28 agosto 2024
Valutata 5 stelle su 5

Great price and good service.

Found the office chair I wanted on the NWOF website after a Google search.
They had the best UK price.
I went to order and found the chair was out of stock but due a delivery soon.
Being in no hurry placed my order and had an email saying it was on back order.
A week later the chair was delivered.
Great communication and overall service.
Thanks NWOF.

20 agosto 2024
Valutata 4 stelle su 5

Great customer service

North-West Office Furniture provided a service that could have gone drastically wrong if not for their persistent and wonderful customer service that followed up on the couriers' delay ensuring my product was received in excellent quality, hence the four stars.

23 luglio 2024
Valutata 5 stelle su 5

excellent service

ordered last in stock chair only to be told it was out of stock following day.
contacted company and was given an apology and a choice of more expensive chairs at no further cost .
super fast delivery and excellent customer service response times.
recommended.

31 maggio 2024
Valutata 5 stelle su 5

Great customer service!

Great selection of good quality furniture. Easy ordering, the chat function worked really well for the question I had before purchasing a desk and bookcase. Next day delivery was amazing. One item was damaged on delivery - spoke to customer services and they were really helpful, apologetic, and had a complete new desk set delivered to me the next day. Highly recommend this company and would definitely order from them again.

23 maggio 2024
Valutata 5 stelle su 5

Best On The Web

Initially, it was the price for the Nautilus Wellington Office Chair that attracted me, but later I found the quality of the item and their fast delivery that pleased me most. Well done!

20 maggio 2024
Valutata 5 stelle su 5

Unbelievably Good!

What a refreshing change to deal with a company who know how to communicate efficiently, provide an extensive range of products to suit all budgets, and resolve issues promptly. I ordered an executive leather office chair for my home office. Arrived super quick and well packaged. Upon raising a minor concern regarding one arm which was slightly damaged, they dispatched another one free of charge. The chair I bought is anywhere between £350 and £520 with other online retailers. These guys sold it for £260 so a huge saving. Highly recommended professional company and a pleasure to deal with.

14 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

The Chairs were delivered within a…

The Chairs were delivered within a couple of days of ordering without any issues. However, the quality of chairs wasn't as good as expected and the instructions for assembly were wrong. Luckily we have enough common sense to assemble them without issues.

22 aprile 2024
Valutata 5 stelle su 5

The incredibly low and competitive…

The incredibly low and competitive price of the item I was seeking drew me to the company website. Initially, I was a little hesitant to purchase because I had never heard of them, and the price was so much lower compared to everyone else selling them. I decided to purchase, and the item was delivered earlier than expected and was as described so I was SUPER HAPPY! My only criticism of the company sales process (not the product) was that after I received the initial email confirming my order no other notification arrived from them to let me know the status of my order i.e. was my order being processed, had it been dispatched etc. After a couple of days with no update on my order, I was a little concerned so I called them directly and was told the order had been processed and the courier company would be contacting me soon to arrange delivery. This news came as a relief considering the high value of the item. I would suggest the company sales department send a progress/dispatch confirmation email to purchasers just to let them know all is well. Thank you.

19 aprile 2024
Logo di North West Office Furniture

Risposta di North West Office Furniture

Hi Antony,

Thank you so much for your review. I'm sorry to hear you did not get a dispatch notification and we completely understand why you would be concerned not to receive this. I have checked this and it does seem a dispatch push notification was sent (as this is done automatically once the order is processed) so I'm not too sure why this was not received. These notifications can sometimes be marked as spam but I will ask our team to double check to ensure this process is working as it should.

Thanks again for your review and we're glad you are happy with the product.

Kind regards

Rebecca

Valutata 5 stelle su 5

The perfect chair

As a small company, you don't always have the pull of the 'big boys', but the need for a comfortable office chair, meeting the needs of health demands is still very real.
When speaking with Jamie and explaining my needs and desire to 'try before I buy' so that I wasn't making another online mistake, he had the perfect solution in conjunction with Hood Seating.

His service has been second to none, not only listening, but understanding and providing a solution that is 'The Perfect Chair!'

I can't recommend Jamie and North West Office Furniture highly enough. There should be a 10 Star option.

30 aprile 2024
Non scritta su invito
Logo di North West Office Furniture

Risposta di North West Office Furniture

Hi Ange,

Thank you so much for your lovely review. We do recommend customers try office chairs wherever possible as no one chair is the same and everyone has different needs/preferences when it comes to comfort. We're glad you were relatively local and we were able to facilitate this with our friends @ Hood.

Thank you again for your review and for your valued order.

Kind regards

Rebecca

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