North West Office Furniture Recensioni 

293
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Leggi di più

Valutata 5 stelle su 5

Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Leggi di più

Valutata 4 stelle su 5

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I used NWOF to furnish my office, the prices are great, delivery was very quick and the aftersales team were great. Over a year later I had the arm of my chair break off and they arranged for... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per uffici
  2. Grossista di mobili
  3. Fornitore di attrezzature per l'ufficio

Scritti dall'azienda

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(293)

48 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Professional Throughout

Placed an order with a long lead time that I was aware of when ordering. However due to issues with courier services from their supplier I did not get my items within the specified time. With the NWOF Team constantly chasing and asking for updates on the situation that was out of their control they remained professional and supportive throughout the process which concluded in a positive output. A new courier was appointed who kept me up to date with all stages of the delivery and even offered to unpack and place the item where I wanted it. Thank you NWOF for seeing this through to the end.

28 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy Returns!

I ordered 4 chairs, which were of a very high standard and very competitively priced.

Unfortunately, they did not meet my needs and requested a return and refund. The company were superb, in its response and all those I spoke to were helpful and polite. Having returned the chairs, the refund followed immediately.

Well done! North West office Furniture.

21 marzo 2025
Valutata 5 stelle su 5

Perfect from start to finish!

Desk and filing cabinet ordered on Friday with the help of Rebecca in customer services. Delivery company phoned on Monday to confirm delivery on Wednesday. All arrived on due date and in perfect condition. What’s not to like?

26 marzo 2025
Non scritta su invito
Valutata 4 stelle su 5

Dowels too short

Ordered and received promptly 4 x Tahira beech framed stackable chairs. Nice chairs.
Problem- the dowels to hold the chairs together are way too short, about half the required length, so had to purchase and cut new dowel to fit.
NWOF not approached to resolve the issue as time was of the essence but replied with apology so rating improved as the chairs are very good quality.

18 marzo 2025
Non scritta su invito
Logo di North West Office Furniture

Risposta di North West Office Furniture

Hi Janet,

Thank you for your review. We are sorry to hear of the issue with the dowels, we were not aware of any issues with this order until you left your review. This is the first time we've had this feedback and the Tahara is a popular chair however we would've been more than happy to look into this further and raise with the Manufacturer if necessary. We would not expect you to purchase anything for a new product and had we known about this issue we would've done our very best to resolve it for you.

Kind regards

The NWOF Team

Valutata 4 stelle su 5

Would be 5 but…

Would be 5 but had to get couple of replacement parts as minor damage on arrival. The team were amazingly quick about sorting issues so no concerns on aftercare.

27 gennaio 2025
Valutata 4 stelle su 5

Buying office chair on line

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. The only thing was there was no communication about the delivery day/time. I don't need many reminders, but one would have been helpful. Overall, it was positive experience.

22 gennaio 2025
Logo di North West Office Furniture

Risposta di North West Office Furniture

Hi Olga,

Thank you for your review. We're glad to hear you are happy with your purchase and overall experience. We are disappointed to hear that you did not get any delivery notifications, emails are sent automatically as soon as a customer places an order and when the goods leave our warehouse but these emails can sometimes be marked as spam. This chair was sent with DHL and the mobile contact number provided with order was also passed onto DHL who should send tracking information via text to keep you fully updated. If you did not receive these notifications we can only apologise, we can fully understand and appreciate how this would not be ideal. We are available 5 days a week by phone and 6 days a week via email/live chat and would’ve been more than happy to provide your tracking information if we had known it had not been received.

Kind regards

The NWOF Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. One of the tables arrived slightly damaged and I phoned Jamie at NWOF at 4.30pm. There was no quibble and offered a replacement, which arrived at 8.30am the next morning. Would highly recommend this company.

9 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

A company that puts the customer first

I am absolutely blown away by the products and customer service I have received from NWOF.
I ordered a number of items for my study, corner desk, filing cabinet, drawers, tall cabinet & a chair.
Fabulous quality.
Had a slight problem with the chair which was dealt with in a professional & positive manner and also amazingly quickly.
I can wholeheartedly recommend NWOF and will certainly use them again.

21 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Supplier

The Titan office chair was very stylish and comfortable, it was very good value, indeed the cheapest price I could find on the internet for that make and model. NWOF provided excellent communication in respect of delivery date and time. The chair arrived as promised on the second working day after ordering, which was impressive. It was very easy to assemble and has fully met my expectations.

19 dicembre 2024
Non scritta su invito

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