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Valutata 5 stelle su 5

Thank you Asim for your wonderful help at my home today. Asim was very polite and friendly, he explained everything very clearly and answered any questions that I had for him. Hope you got home saf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Assim Hussain was very helpful he talked me through about you company he was very polite. I have been updated in everything yous have done thankyou

L'azienda ha risposto

Valutata 5 stelle su 5

excellent and supportive staff! I had a great experience using Tenants Advice. The staff was incredibly supportive, knowledgeable, and guided me through my housing issues step-by-step. They made a st... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro di consulenza per i consumatori
  2. anche in
  3. Servizi legali

Scritti dall'azienda

Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

823 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(823)

373 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tenants Advice action

A big thank you to Kevin & Team for their guidance and advice. Finally I had confirmation from my Council and waiting for an appointment to carry out some improvements in my flat.
Forever indebted

17 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for your fantastic feedback. We’re really pleased we could assist you and provide the support you needed. Your kind words mean a great deal to our team.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Very helpful surveyor today

Very helpful surveyor today, gave lots of advice and helped me understand things more clearly with my situation, thanks again Asim.

17 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Very helpful and reassuring with the…

Very helpful and reassuring with the support given. 10 out of 10 for competency and professionalism.
I’ve received better service and advice from tenant advisor team.
Thanking you greatly.

16 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 4 stelle su 5

Prompt response to my request for…

Prompt response to my request for surveying my home with regards to issues which make it a less enjoyable experience.

12 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

We appreciate you taking the time to leave a review. We’re always looking for ways to improve and value your feedback.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Good company to deal with

Good company to deal with, got appointement booked promtly, Asim who attended my property was professionnel and polite

16 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Mold and damp

My expected is to fixed the damp hopefully they will be fixed

14 marzo 2026
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Risposta di Tenants Advice

Hi, thank you for the 5 stars!

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Repairs.

The inspection of my bungalow was done in a very professional manner by Asim who did not rush through the repairs that needed doing which made me feel at ease throughout the time he was at the property.

10 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Friendly and polite

Asim was very friendly, very polite, very confidently presented, brilliant with communication helping me understand everything.

13 marzo 2026
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Risposta di Tenants Advice

Hi Carly, thank you for the fantastic review! It's great to hear you had a great experience with the team, and thank you for sharing this.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

The guy called Kevin was very…

The guy called Kevin was very professional very polite , happy lady thank you

13 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for your lovely feedback! It means a lot to the whole team to know our support made a difference. We’re always here to listen and help where we can.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Prompt service from this company

Prompt service from this company, like how Asim called on the way so I was expecting him, really kind and polite gentleman.

13 marzo 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Really glad I contacted this company

Really glad I contacted this company, they have been brilliant from start to finish, Asim was very thorough with his inspection taking many photos and making a detailed audit, very friendly people working at this company and they know how to do their job well.

13 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for sharing your experience. Everyone deserves to feel heard and supported in their home, and we’re proud to assist members of the community when they need guidance.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Really prompt service from tenants…

Really prompt service from tenants advice, Simple who inspected was brilliant. This is one of the best company's to deal with if you have disrepair

12 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Very helpful gentleman that came out to…

Very helpful gentleman that came out to inspect, like how the company explain the process before taking things further.

12 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Very friendly explained all the issues…

Very friendly explained all the issues and the process of those issues being fixed and always had a smile

12 marzo 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Though inspection throughout very…

Though inspection throughout very insightful recommend you seek advice if needed

12 marzo 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

ASIM Was Very kind

ASIM Was Very kind, polite, patience and friendly. He carry his job professionally and well i am aprecaite him. He is very understandable and willing to listen. Also Kevin who i spoke to in the office was really good, i appreciate him, overall great company to deal with, thanks Tenants Advice

12 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Hi Aminata,

Thank you for the great review! It's great to hear you felt supported in your journey.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Asim who inspected our property was…

Asim who inspected our property was brilliant, love the fact he is multi lingual, he checked the property taking his time to assure he didn't miss anything and also explained the process in detail. Great company to deal with as they are very transparent, have referred my sister as well

12 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Easy to use

Easy, quick and efficient. Finally felt like someone was listening. Tenants Advice clearly outlined next steps and the process. I’m very grateful.

10 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Hi Annie, thank you for your fantastic review! We strive to be clear and efficient, and it's great to hear this has been reflected in your experience.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Colin he’s amazing he explains…

Colin he’s amazing he explains everything clearly to me

11 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Hi Carolyn, thank you for the 5 stars and the great review!

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Great Surveyor!

Asim came out to the property at the agreed time and was quick and efficient in evaluating the issues within the property while offering clear advice on the process to ensure the issue’s were resolved.

Arrived with all the equipment needed, very professional and stress free would definitely recommend.

11 marzo 2026
Non scritta su invito
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Risposta di Tenants Advice

Hi Wyade, thank you for your review. I'm happy to hear Asim provided a clear reflection of our organisations operational values!

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

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