Novacareus Recensioni 

Hi I haven’t had to use it yet which is good news I’ve have a couple of episodes with water going down the wrong way but I no how to get that back up with a breathing technique.
I honestly hope I never have to use it I keep it by my chair just in case .
It looks very easy to use .
It’s like any safety device we never know when it might be needed.
I suffer with Dysphagia and I am 84 yrs old and choking in elderly is very common but it can happen at any age .
I am very pleased with its not too big ..
Cheers

When I received the NovaCare I initially thought it was defective and contacted the company support group. Chester promptly replied to me and asked that I send him a video detailing how I was assembling the device so he could assess the source of the problem. As it turns out, I was not arming the device correctly and once he told me how to do this the problem was solved. The device now performs as advertised. This company works hard to ensure the quality of its product and the. satisfaction of its customers.

Overall, a very positive event. Shipping time was prolonged, but items were received in good condition. The product itself is a major step in advanced technology compared to the “pump action” anti-choking device I had in the past. The head of the company was responsive and an expert problem-solver. I highly recommend NovaCare.

Well, it took longer than I expected to receive the item, but each and everytime I reached out to ask about it, I got a very full and polite reply within an hour assuring me everything was ok. And it was. I now have the item and it is very well made. It came nicely packaged with good instructions. I am an analytical guy ... and I highly recommend this product. Mark Darden, Oxford NC

I recently wrote a negative review about the one button choking device. I was then contacted by a member of he NovaCareus team who walked me through the operation of the device, and it worked as described. Thanks for the assistance.

I had issues with my order delivery status, when I reached out to customer service I spoke with Chester and he was simply amazing! He looked into my order and delivery issues that were happening and immediately corrected the problem. Chesters's communication was timely and professional, and I am more than happy with how things were handled.

After spending time researching, and taking into consideration who this product will be for.
This one came out on top for my 93 year-old Mom . The assurance of having this product available and close to me when it is breakfast lunch and dinner for my mom.. just will take a huge load off. If you’re looking for a product, I suggest this exact one..

I can’t say enough good things about the Novacare group. I received my device, tested it and watched the video on how to use the tube if the person is unconscious. Hopefully I will not need to use it, but I know it’s there if needed. My spouse choked in a restaurant years ago and the gentleman at the table next to us performed the Heimlich maneuver to dislodge the food piece. It was pretty scary and not sure I could have accomplished it. Hence this anti choking device.
It’s guaranteed for life but when I couldn’t find the QR code to activate the warranty on line, I emailed them. Sam promptly replied and completed it for me and sent a nice email back with tips on testing the device etc.
I’m really very impressed with the company and the device. Thank you, Sam!

Test the product & extremely approved. I ordered one on Amazon & return it as it was like using a bathroom plunger. Many years ago I had my own child at his age of 7 chocking on a taco shell & he was panicking, I as a mom I was panicking too.Thank goodness for husband quick response but it took a lot.
Now that I’m a grandmother I ordered NovaCare choking device to have in my home for grandchildren. I never want to be in that situation again but feel relieved to have in this device around. Thank you for making a device that is quick & easy.

It arrived in good shape. Looks like I could use it on myself. But until I have to use it I can't say.

Ordered 8/3. Received 8/16. Here are a few things to consider. Tracking hid everything from country of origin until it was delivered to JFK. The packaging was not professionally sealed. The box it came in had no country of origin. Examining the packaging, the box and even the item itself it appears cheap. I venture to say this was manufactured and shipped from China. Prove me wrong.

Excellent and I do mean EXCELLENT Customer Service!!) A*** all the way!!!!!

Awesome company, talented people and amazing crew.
Highly recommended. Pleasure to deal with.

Ordered on 8/23.. kept getting very sketchy tracking info form this company. Several times stating waiting for customs clearance with no actual tracking to show when the order would arrive. I requested a full refund from the company and they could only offer 50% and maybe wait until the order arrived! I contacted my bank and put in a complaint about not receiving my order and was issued a full refund!

I had an issue with it. Being delivered at first when I emailed them, they were right on it took care of it right away. And I got it as soon as possible. Honestly, i was so impressed with how efficient and caring their customer service was.

It has made me feel safer at home because I have a problem with choking I'm very happy with my novacare,the customer service is ten stars they are polite and so helpful

Sam in customer service went beyond to help me out!!! Am all the way in Hawaii and I got the Aloha Spirit treatment that we are known for 🤗 Please be sure that he is recognized for his GREAT customer service and showing the Aloha Spirit to a customer who had a question all the way in the 808. Mahalo Sam🌺

Exceptionally quick, exceptionally gracious and exceptionally caring response from staff after I contacted them about a mistake I made when ordering. The email was so thoughtful and well written, I was mightily impressed by the CARING customer CARE - and it was not a form letter either. In these days of short pat answers, this staff member took the time for stellar customer service.

My $108.00 order was delivered, left unattended at some random place at the wrong building, proof of delivery picture does not depict the correct building. After sending NovaCare pictures of the correct building with signs on door clearly stating that ALL packages must be delivered to the receiving area and NO packages are to be left unattended, NovaCare still refused to issue me a refund or replacement. I filed a claim with Shop to which NovaCare submitted the false pictures, no signature as proof of delivery, which was good enough for Shop because they do not investigate in any way shape or form. BTW, NovaCare only advised me of the false pictures and proof of delivery AFTER I filed they claim with Shop and not giving me the opportunity to provide my pictures showing the real building. In any event, this company is a SCAM! Offers NO CUSTOMER SUPPORT and will TAKE YOUR MONEY WITHOUT HESITATION and leave you with NOTHING. STAY CLEAR OF THESE THIEVES!!!

I reached out to customer care recently after I had some questions about the anti-choker device I bought. The guy I spoke with was a breath of fresh air when it comes to customer support service. He went above and beyond to address the issue and was also timely with his responses. The mechanics of the device itself are very sound. Hopefully it will never need to be used, but I feel confident that it would do the job if the situation came up. Thanks for great service!