I ordered the product 3 weeks ago, it has went to San Francisco, then New York, then back to San Francisco, back to New York, and stalled there for 4 days. Still no updated delivery date. I have conta... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordering the choking rescue devices I wanted was easy on the website after I finished my research. I chose NovaCare because I wanted a device that I could use on myself if I choked and NovaCare had... Leggi di più
I'd like to start off by saying that your anti-choking devicece is truly amazing. The suction was quite impressive, and the fact that I wouldn't need assistance from somebody else to use it in case of... Leggi di più
Excellent customer service with a small issue at the start but all fine now. I haven’t had the need to use it yet thank goodness but it gives me tremendous peace of mind to know in case of choking... Leggi di più
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Good sales follow up to confirm…
Good sales follow up to confirm receipt. Looks like the product should work as advertised although I haven’t yet used it and hope I never have to.
Muy contento con el producto
Muy contento con el producto. Muy buena calidad y creo que siempre necesario. La atención recibida excepcional, no se puede pedir más amabilidad y atención personal. Solo dar las gracias al equipo de NOVACARE.
Great customer service!
Great customer service. There was a mix up somehow in my address that is similar to another road nearby and my order didn't arrive and the tracking info was confusing. When I contacted Novacare customer service they filled my order again and promptly shipped it out and provided updates on where it was in the process. I received my order today and am really impressed with the quality of the devices. I bought one to keep at my home and another one for my grandson's home.
Sam at NovaCare was so helpful
Sam at NovaCare was so helpful! It was easy to purchase and then go back and purchase two more. My son has a habit of choking because he eats to fast. I have tried the other manual vacs and they just don't work. NovaCare really works easily. A person can even use it on them self if they are alone. Wish I had it a week ago when he was choking for 30 minutes. WONDERFUL PRODUCT!!
The customer service was AMAZING from…
The customer service was AMAZING from day one. They got me a replacement when mine was lost in transit. The product itself is wonderful. Thankfully I haven’t needed it yet but the suction is really great and very strong. And once again, I can’t say it enough times, the customer service was the best I’ve experienced in a long time. Sam was very fast at responding and extremely courteous. 10/10 am recommending to my friends and family.
Exceptional Customer Service
Although the product appears to ship from China, not the US as advertised, the device seems well made and likely to actually work. What stands out is the exceptional customer service. My questions were answered promptly and Chester went out of his way to help me with a special need. It is a rare thing in business today for a company to care so much about a customer.
Great help after my product was delayed…
Great help after my product was delayed somehow during shipping. Support continued with daily follow up.
Personal communication from the owner…
Personal communication from the owner of the company and very fast commination indeed, again Juist a good solid company who stands behind their products.... David Wood
You Can Trust This Product
You Can Trust This Product! It is well made, powerful , and easy to use. Plus the customer service is beyond compare. Super responsive, answers all questions, stands behind their product, and very nice. I research other brands. And even first bought another one that after receiving I have no confidence in… I need a device I can use on myself in case of emergency. I’ve tried this out and it is powerful!
I made an address mistake as to where…
I made an address mistake as to where to send my anti-choking device. I contacted their customer service team and they immediately corrected my mistake. Outstanding service.
EASY FOR ALL TO USE PRICELESS GIFT
GREAT, SUPER EASY FOR EVERYONE TO USE INCLUDING CHILDREN, PLACE ON FACE & PRESS ONE BUTTON, LIFE SAVING TOOL. SOME OF THE BEST CUSTOMER SERVICE IN MY 50+ YEARS OF CONSUMERISM. GREAT PRODUCT. GREAT COMPANY. CANNOT BRAG ENOUGH. GIVE YOURSELF & FAMILY A PRICELESS GIFT. HAVE THIS TOOL ON HAND FOR LIFETIME EMERGENCIES. BEST EVER INVESTMENT.
When every second counts…
I haven’t had to use this device in a real emergency, but after experiencing a few near-choking incidents, I realized how vulnerable we could be if one of us were alone—or unable to help the other. I purchased several, and keep one in each of our homes and cars.
It’s incredibly simple to use: no batteries or plunging—just place the mask and push the button. My husband tested the suction, and it is surprisingly strong. We both feel more prepared knowing we have something that could potentially help in an emergency.
I also want to praise the company’s customer service. They are responsive, helpful, and make an effort to ensure customers receive the legitimate product rather than a knockoff from an unauthorized seller.
Hopefully we’ll never need to use it, but having it nearby provides peace of mind when every second counts.
Excellent Customer Service Care
After rushing through the order process, I neglected to add the 30% discount code and contact them immediately. They responded within 24hrs with a clear explanation that I actually selected a package deal which ends up to be a better deal! I’m very happy the way they handled my concerns. Great job
Très bon contact avec Sam de NovaCare
Très très bon contact avec Sam de Nova Care. Suite à la conversation du 21/09/26 avec Sam une conseillère très humaine et aimable et dont j’ai reçu mon Nova Care le 02/10/26, je peux certifier que Nova Care est une société très sérieuse, alors n’hésitez surtout pas à vous prendre un dispositif anti-étouffement Nova Care, que je peux vous certifier qu’il est beaucoup plus sérieux de certains autres vendus sur internet.
Great quality, great customer service!
So I bought a NovaCare device for my wife and me, to protect us from a possible choking incident. I wanted to see and feel the quality, because if it is of good quality, I'd like to get one for each of our two adult children. As hoped, the quality is excellent! So I decided to order the two pack of devices, to get the 30% off one device deal. Unfortunately, there was no shipping option for buying two devices and shipping one each to two different addresses. So I contacted customer service with my issue, and Sam responded the next day. Sam understood the shipping issue and was able to get the order set up, to go to both addresses, while keeping the discout in tact! He even added free shipping because of the inconvenience. This is a quality product, and the customer service has been excellent! Thanks for all your help sam!Sam!
Al in Florida
I would like to know if this company is…
I would like to know if this company is a scam? I ordered from novacare official from Spain. Nobody responds.
Please get back asap to take next steps.

Risposta di Novacareus
Novacare gets involved with delivery
My order seemed late in coming so NovaCare got involved and soon it was delivered. I feel so much safer living alone to have this life saving device in my apartment.
The Customer Service team was very…
The Customer Service team was very prompt in their responses and helped in every aspect need with care and attention.
I had a great experience
I had a great experience. I have placed an order and I never received it so I reached out to the support team and they were on the case immediately! They kept me updated and walked me through the whole process. I would highly recommend this product.
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