Norwich Trust Limited Recensioni 

280
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Stuart was handling my application and he was knowledgeable and easy to understand. The application itself was quick and easy to do and my application start to finish was done within a few hours. I ne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would recommend your firm to anyone because I had Karolis as my person to contact the whole way through my application it made a great smooth process. I am sorry sorry greatful , many thanks for the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a seamless experience getting a loan with Norwich Union. Monika was extremely helpful, clear, and made the whole process stress-free from start to finish. Highly recommended!

L'azienda ha risposto

Valutata 5 stelle su 5

The service was fantastic straight forward, and customers service was amazing, very helpfull. And their was no judgements and listened to support you where needed to get you application completed. Tha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi finanziari non bancari

Scritti dall'azienda

Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

280 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(280)

72 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

All I can say is what a great service

All I can say is what a great service
From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordability before going ahead. Yes you have to answer what can feel like a few prying finacial questions, but the fact they are keen to help not put you in deeper financial difficulty is a huge positive. Debtors we're paid directly too, so I've not had to reach out to those and I feel such a weight lifted. Thank you.

1 aprile 2025
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Valutata 4 stelle su 5

Garry was coherent

Garry was coherent, and clear in his explanation. Garry was calm and patient to explain information not clear to me when asked.

Garry had good sense of humour during the affordability checks and was not patronising.

My experience was good and I will recommend Norwich Trust Limited to family and friends that might need financial assistance that might be related to mine.

28 febbraio 2025
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Risposta di Norwich Trust Limited

Thank you for your feedback on your experience. We'll be sure to pass this onto Garry and the team.

Valutata 5 stelle su 5

The people I dealt were very good at…

The people I dealt were very good at explaining things and how it works when they said they would call at a time very accurate

27 febbraio 2025
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Risposta di Norwich Trust Limited

Thank you for your feedback on the service you received, Jeff.

Valutata 5 stelle su 5

Excellent service

Excellent service, I was kept updated throughout my application. Thank you Monika

19 febbraio 2025
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Risposta di Norwich Trust Limited

Thank you for your review. We will be sure to pass it onto Monika and the team

Valutata 5 stelle su 5

Excellent service .

Excellent service .. great communication and personalised approach
Highly recommend

13 febbraio 2025
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Risposta di Norwich Trust Limited

We're so glad to hear you found our service excellent and personalised, Sara. Thank you.

Valutata 5 stelle su 5

Great service

Monika was professional and very helpful and offered a quick outcome would definitely recommend

4 febbraio 2025
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Risposta di Norwich Trust Limited

Thank you for your review and recommendation Perry

Valutata 5 stelle su 5

Garry was very informative and kept me…

Garry was very informative and kept me upto date with the loan. Excellent service, thank you

4 febbraio 2025
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Risposta di Norwich Trust Limited

We're happy to hear your positive thoughts on our service Ian, thank you

Valutata 5 stelle su 5

Very professional and treated you as a person ...

The lovely India...she did not judge me for my creeping debt..she was polite curtios and listened...organised everything so smoothly...she rang when she said she would..kept me informed of what I needed to do and the progress of the loan..10/10... thank you for the help ...don't hesitate to call them

23 gennaio 2025
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Risposta di Norwich Trust Limited

Thank you for your kind review, Gillian. We're pleased to hear we met your expectations. We will be sure to pass this on to India and the team.

Valutata 5 stelle su 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Went through best options. In general I thought a seemless application.

16 gennaio 2025
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Risposta di Norwich Trust Limited

We're very pleased to hear you found our process straightforward and our staff treated you well.

Valutata 5 stelle su 5

Abbey was amazing from start to finish…

Abbey was amazing from start to finish she was patient with any questions and checks that I needed to do. Fabulous service, straight forward to complete

8 gennaio 2025
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Risposta di Norwich Trust Limited

We're always happy to hear that our staff treat our customers well. Thank you for taking the time to leave a review.

Valutata 5 stelle su 5

Top notch company

Top notch company who train thier staff exceptionally well. Abbie was amazing. Friendly but professional ,very patient, and really put me at ease. She made me feel as if I was her top priority and really wanted to help me.
Dealing with Abbie and Norwich trust reminded me of the good old days when people mattered.
I slept well last night thanks to you.

7 gennaio 2025
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Risposta di Norwich Trust Limited

Thank you for your kind review of Abbey's service. We're so glad we were able to help you.

Valutata 5 stelle su 5

Great people at Norwich Trust.

A very relaxed and easygoing people at Norwich Trust. The entire loan application process was so simple, smooth and fast. Thanks Ryan for the great help and thanks for your best wishes for my wedding. Thank you.

7 gennaio 2025
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Risposta di Norwich Trust Limited

Making your experience as straightforward as possible is one of our top priorities, so we're glad to hear we achieved this. Thank you Etty.

Valutata 5 stelle su 5

Excellent service from Ryan

Excellent service from Ryan. Very professional and informative. A credit to your company. Thank you Ryan for all your help and assistance.

30 dicembre 2024
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Risposta di Norwich Trust Limited

Thank you for your kind review Vikki

Valutata 5 stelle su 5

Very helpful Advisors

Went a over and beyond to assist me get the best offer and to process my application in a timely manner as well as overcoming a challenge that arose during the process. Advisors were patient and helpful to help to resolve things.

10 dicembre 2024
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Risposta di Norwich Trust Limited

We're so glad to hear we exceeded your expectations, Janet. Thank you.

Valutata 5 stelle su 5

Fantastic gentleman calked Ryan explain…

Fantastic gentleman calked Ryan explain everything so I understood what I was about to do very friendly and understanding of my situation

2 dicembre 2024
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Risposta di Norwich Trust Limited

It makes us very happy to hear that you found our team friendly and understanding. Thank you Linda.

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