Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Leggi di più
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The product works. No doubt about it. I am seeing small improvements every week after just 8 weeks. The customer service is unbelievably good. Jhon was extremely helpful and super fast to respond t... Leggi di più
absolutely love my Nordic Sculpt device! From day one, it did exactly what it said it would, and I was genuinely thrilled with the results. So when it stopped working after about 3 months, I... Leggi di più
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Leggi di più
Dettagli dell'azienda
Informazioni su Nordic Sculpt
Scritti dall'azienda
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Informazioni di contatto
4,3
Eccellente
592 recensioni
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Erika & Jhon Top Rated Customer Service
Erika & Jhon were amazing! I emailed my situation regarding a broken motor on my device & they immediately emailed a response with assistance. They never stopped responding until my situation was resolved by providing a replacement. Great customer service representatives. Truly an asset to NordicSculpt & how much you all care about your customers.
Thank you Erika & Jhon.
Marianne Cornacchione
7 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Marianne,
Thank you so much for the 5-star review! We are absolutely glad to hear that Erika and Jhon were able to provide such a seamless and caring experience for you.
Resolving a broken motor can be a stressful situation, but we believe that our customers should never have to worry. I will be sure to share your wonderful feedback with both Erika and Jhon—they truly are assets to our team, and they’ll be so happy to know they got your situation resolved and earned your trust.
We’re so glad to have you as a part of the Nordic Sculpt family!
If you ever need anything else, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
So far my experience has been…
So far my experience has been fantastic. I have had continued support regarding how best to use the nordic sculpt as well as tips on how to enhance my results. Thank you to ERIKA she has been extremely helpful and informative. I look forward to seeing my final results
9 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Donna,
Thank you so much for the fantastic 5-star review! We are so happy to hear that you’re feeling supported on your journey and that the tips provided are helping you enhance your results.
I will definitely share your kind words with Erika—she takes great pride in being helpful and informative, and she’ll be thrilled to know she’s made such a positive impact on your experience. We can’t wait for you to see your final results!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
good and fast handling of my question
I received an answer to my question within 24 hours. The files I was missing were immediately sent, along with some tips for using the devices. Excellent and fast help.
3 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Thera,
Thank you so much for the 5-star review! We know your time is valuable, so we make it a priority to provide fast, helpful answers and ensure you have all the resources you need for the best results.
I'm so glad you found the additional tips helpful—we want you to get the absolute most out of your Nordic Sculpt journey!
If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
When I had a problem with my machine
When I had a problem with my machine, I contacted you. I met a very pleasant and helpful lady named Erika. She was on duty and just wanted a little confirmation that the machine was broken. Afterwards, she fixed a new one and sent it right away. I am very happy with the service and friendliness she showed. It is fun and not least safe to shop when you know you will be met by such people.
8 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Annette,
Thank you so much for sharing your experience! We are happy to hear that Erika was able to take such great care of you and get your replacement machine sent out right away.
Providing a safe and pleasant shopping experience is exactly what we strive for, and I will be sure to share your wonderful feedback with Erika personally—it will make her day! We are so glad to have you as part of the Nordic Sculpt community.
If you ever have any more questions or need further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Faulty item sent kept on saying refund 100 days NOT refunded 75% better than nothing for a faulty item .
Does not work as I was sent a faulty item but still made me wait for 100 days for them to tell me I have to pay to send back a faulty item . Company an absolute joke avoid because if you get a faulty item they keep saying use it for 100 days ??? Strange customer service. Refund me now .
Update 25th March 2026 refunded 75% and let me keep the faulty item . After numerous emails at least I got most of my money back . Amazon sell this device for … wait for it ….£16.00 !!!!!
9 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Julia,
I am very sorry for the frustration you experienced. It is clear that we made a mistake in how your case was handled. While we are proud of our 100-day trial for results, it should never have been applied to a faulty unit, and I apologize that this caused such a delay for you.
We are a small team and we are using your feedback to improve our internal training so this doesn’t happen again. I have also reached out to you via email to ensure everything is resolved to your satisfaction.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service!
The team at Nordic were prompt, professional and extremely helpful to resolve an issue I had. Kristina's service was exceptional. Will continue to use their products!
Hien
9 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Cu,
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had such a positive experience with our team.
I will be sure to pass your kind words along to Kristina—she truly is an asset to our team, and she’ll be so happy to know her support made a difference for you. We’re grateful to have you as a part of the Nordic Sculpt family!
If you ever need anything else, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
John & Kristina
John & Kristina were great with sorting out the problem I had with my unit. They kept me updated constantly and resolved it in record time. Can’t thank them enough.
6 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Lesley,
Thank you so much for the 5-star review! We are so pleased to hear that Jhon and Kristina were able to resolve the issue with your unit so quickly. Keeping our customers updated every step of the way is exactly how we like to do things here.
I will be sure to pass your thanks along to both of them—it truly makes their day to know their hard work and constant updates made a difference for you!
We’re here for you every step of your sculpting journey. If you need anything else as you get back to using your device, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I recently received the Nordic Sculpt…
I recently received the Nordic Sculpt 1.0, unfortunately there was a problem with the product as it suddenly stopped working, John and Kristina from Nordic Sculpt worked very quickly to resolve this problem and are now sending me a new Nordic Sculpt 1.0. They gave me excellent customer service. Tracey Cheetham
6 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Tracey,
Thank you so much for the 5-star review! While we are sorry to hear that your original BodySculpt 1.0 had a technical issue, we are very happy that Jhon and Kristina were able to step in and resolve it so quickly for you.
Providing excellent customer service and ensuring you have a working device to start your journey is our top priority. It’s wonderful to know your new replacement is on the way!
We’re here for you every step of your sculpting journey. If any other questions come up once your new unit arrives, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I put my order in and Erika was really…
I put my order in and Erika was really good keep an eye on my order. It got delayed a little bit but she kept me up to date with it. I haven’t tried it yet but I’m hoping for fantastic results. 🤞
6 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Carolynne,
Thank you so much for the 5-star review! We are happy to hear that Erika did such a great job keeping an eye on your order and keeping you informed throughout the slight delay. Clear communication is a top priority for us, so I’ll be sure to share your kind words with her.
We are just as excited as you are for you to try your new device! We have high hopes for those fantastic results as well—we're rooting for you! 🤞
We’re here for you every step of your sculpting journey. If you have any questions as you get started, or if you'd like some tips for your first session, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing customer service
I had recieved my order of the toning oil which was already duo. I noticed that one of the bottles had leaked oil through to the box. I contacted customer service and had to provide a video/photos. A special thank you to Kristina, Jhon & Rex for thier excellent customer service and getting the matter resolved super quick. They have sent me a replacement oil which I am grateful for. Great business and team ⭐️⭐️⭐️⭐️⭐️
6 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Zoe,
Thank you so much for the 5-star review! While we are sorry to hear that one of your toning oil bottles leaked during transit, we are incredibly happy that Kristina, Jhon, and Rex were able to jump in and resolve the issue so quickly for you.
We really appreciate you providing the photos and video—it helps us improve our packaging for the future! It’s wonderful to know your replacement is on the way and that you feel well-supported by our team.
We’re here for you every step of your sculpting journey! If any other questions come up as you start using your oils, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast response and great team. No BS
Loved the quick reply on all my questions. Kristina was amazing , can’t thank her enough for a discount she also managed to get me at the end.
5 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Elina,
Thank you so much for the 5-star review! We aim to keep our communication as clear and straightforward as possible.
It is fantastic to hear that Kristina was able to answer all your questions quickly and even secure a discount for you! I will be sure to share your kind words with her; she’ll be happy to know she made such a positive impact on your experience.
We’re here for you every step of your sculpting journey! If any other questions come up as you get started, please don't hesitate to reach out to us at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The customer service representative
The customer service representative, Kristina was fantastic at answering my questions and helped with my query immediately. Really happy with her help and advice.
6 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Sumona,
Thank you so much for the 5-star review! We are glad to hear that Kristina was able to provide such fantastic support and answer your questions so quickly. Providing clear advice and immediate help is exactly what we aim for at Nordic Sculpt.
I will be sure to share your kind words with her—she will be happy to know she made such a positive impact on your experience!
We are here for you every step of your sculpting journey. If any other questions come up as you move forward, please don't hesitate to reach out to us at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Although I haven’t received the product…
Although I haven’t received the product yet however I got an answer as soon as reach out to inquire about my order. The rep by the name of Kristina was really useful by addressing my concerns with confident and make my mind at ease .keep up the good work Kristina
3 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Mariola,
Thank you so much for the 5-star review! We are so happy to hear that Kristina was able to address your concerns with such confidence and helpfulness. We know that waiting for an order can be stressful, and our goal is always to provide that 'peace of mind' while your package is on its way.
I will be sure to pass your 'keep up the good work' message directly to her—it truly makes our day to see our team members recognized like this!
We are excited for you to receive your product and start your journey. If you have any other questions while you wait for your delivery, please don't hesitate to reach out to us at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika was incredible helping with all…
Erika was incredible helping with all of my questions and providing all details needed
..product is amazing
1 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Jessica,
Thank you so much for the 5-star review! It is wonderful to hear that Erika was able to provide all the details and support you needed. We take great pride in our team being both knowledgeable and helpful, so I’ll be sure to pass your kind words along to her.
We are also happy to hear that you find the product amazing! We can't wait to hear more about your journey as you continue to see results.
If any other questions come up or if you need further tips, please don't hesitate to reach out to us anytime at support@nordicsculpt.com.
Happy sculpting!
Best regards,
Arnold
Customer Service Manager at Nordic Sculpt
Kristina was very helpful when I was…
Kristina was very helpful when I was undecided on my purchase. Quick to respond.
3 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Elizabeth,
Thank you so much for the 5-star review! We are so glad to hear that Kristina was able to provide the helpful and quick support you needed while you were making your decision. Helping our customers feel confident in their choice is exactly what we strive for.
I will be sure to share your kind words with her—it really makes our day to know our team is making your experience smooth and professional.
We’re here for you every step of your sculpting journey! If any other questions come up as you get started with your new device, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Efficient …
Great communication Rex was so helpful dealt with minor problem quickly and efficiently
4 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi John,
Thank you so much for the 5-star review! We are absolutely happy to hear that Rex provided you with such helpful and efficient service. Dealing with those minor questions quickly is exactly what we strive for at Nordic Sculpt.
I will be sure to share your kind words with Rex—it truly makes our day to know our team is making your experience smooth and professional.
We’re here for you every step of your sculpting journey! If any other questions come up as you move forward, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I’m in love with it
I’m in love with it. My results are amazing.
24 febbraio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Sandy,
Thank you so much for the 5-star review! We are absolutely happy to hear that you are in love with your results—there is nothing we love hearing more than that.
Seeing those 'amazing' changes is exactly why we do what we do. We can't wait to see your journey continue!
If you ever want to share your progress or have any questions as you move forward, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
John and Kristina were great and sorted…
John and Kristina were great and sorted my question immediatly. Great service!
3 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Renata,
Thank you so much for the 5-star review! We are absolutely thrilled to hear that John and Kristina were able to sort out your questions immediately. They are two of our best, and I’ll be sure to pass your kind words along to them—it really makes our day to know our team is providing such great service.
We’re here for you every step of your sculpting journey! If any other questions come up as you move forward, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I asked a couple of questions regarding…
I asked a couple of questions regarding my new Nordicsculpt machine. John responded promptly and answered both questions. Thank you.
4 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Tina,
Thank you so much for the 5-star review! We are so glad to hear that John was able to promptly answer your questions about your new Nordic Sculpt machine. Getting started correctly is the first step to seeing great results!
We’re here for you every step of the way. If any other questions pop up as you continue your sculpting journey, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
JHON and KRISTINA Are one of the best…
JHON and KRISTINA Are one of the best representatives
4 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Parmod,
Thank you so much for the 5-star review! We are absolutely thrilled to hear that Jhon and Kristina provided you with such excellent service. They are indeed two of our best, and I will be sure to share your kind words with them personally—it truly makes our day to know our team is making a difference.
We are here for you every step of your sculpting journey! If you ever have any questions or need further assistance, please don't hesitate to reach out to us at support@nordicsculpt.com.
Happy sculpting!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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