NineLife United Kingdom Recensioni 

1935
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Highly recommended Nine Life I emailed them with a question and they were very helpful, my delivery arrived safe and was exactly what I’d ordered- I will use them again soon when I need to re order.... Leggi di più

Valutata 5 stelle su 5

so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same plac... Leggi di più

Valutata 5 stelle su 5

Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Leggi di più


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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4,1

Tutte le recensioni

(1935)

173 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Scottish happy customer

The whole order went smoothly. My only issue was the neofect wasn't in stock in the UK but I emailed your team and their response was clear precise and helpful.also the product seems quality 👌

8 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Ordering was seamless

Ordering was seamless. Although the actual delivery by your shipping agent took much longer than expected, I received regular updates from Ninelife on when the products were being processed and dispatched. The delivery was meant to be between 26th Nov & 3rd Dec, I got it yesterday, the 10th of Dec 2025.

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent thermometer ear tip cover 👌

Excellent as this type of ear tip thermometer cover cannot be easily found on the High street. They are certainly value for money as the tips need changing regularly. Would certainly recommend if you have this type of thermometer.

4 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Delays, Damage, Unsafe Advice, AVOID

I would avoid this company completely. I ordered TUDCA supplement, as others have mentioned they don’t even despatch for over a week and then there was a further long delay for delivery via Aramex & then Royal Mail. Upon receiving the flimsy envelope I was convinced it was empty so videoed myself opening it, the packet inside had split near the top on one side so obviously unsafe to consume as I have no idea if this happened during transit or their factory. Customer service reviewed my footage & photos, refused to refund, offered 25% discount on future orders!! Deemed it safe to use.

5 novembre 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi Angela,

We sincerely apologize for the damage caused during delivery. We appreciate your patience as we work to resolve this issue.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 1 stelle su 5

SACAM!!!!AVOID

This company is a scam.I ordered 2 products ,never arriverd ,customer service was not helpful at all and still waiting for the refund 3months now
AVOID THIS SHITT SCAM COMPANY

30 luglio 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi Lisa,

We apologize for the inconvenience you've experienced with our service.

We are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Regards
NineLife

Valutata 1 stelle su 5

DO NOT ORDER OR TRUST THIS WEBSITE -I…

DO NOT ORDER OR TRUST THIS WEBSITE -I ordered Nikken MagDuo and received an email saying I had ordered something different. I had a screen shot of order so can prove this. I tried the website chat and this claimed it would put me through to a live agent it did not and eventually timed out. I rang them was placed on hold then eventually told non were available and the line went dead. It was a lot of money to lose DO NOT TRUST!

5 novembre 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi FH,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NineLife

Valutata 5 stelle su 5

Sorted out my issue and gave full refund

I had a complete refund and although I felt the pricing could be clearer and is much too high for the product I am very pleased to have been refunded and feel that the new score is deserved. Thank you to the customer service representative who helped me.

4 novembre 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi Annabel,

We sincerely apologize for the inconvenience caused.

We understand your concerns about pricing. We strive to provide transparency in our pricing, and your feedback is valuable

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 1 stelle su 5

The worst experience ever

The worst experience ever. I will not be using this company again. I have been waiting several weeks for my order to arrive. After contacting them they said due to low stock they shipped it from the US and not the UK. They provided me with a tracking link which said the item had been delivered which was not the case. I am still waiting for a refund but they've said this will only be processed once the my order arrives. I have little faith in the order actually getting to me. Very annoyed

23 ottobre 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi Dayo,

We apologize for the delay in your order. Your feedback is important, and we are reviewing our delivery timelines.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

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