Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Unfortunately, my experience wasn't a success. I ordered a product, and two weeks later, after emailing them, I discovered it was out of stock. They offered me a similar product and 20% extra money.... Leggi di più

Valutata 4 stelle su 5

I placed my order on 11th March but didn't receive the complete order until 16th April despite paying extra for faster delivery. I received half of my order on 1st April and had to email to get the o... Leggi di più

Valutata 4 stelle su 5

Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... Leggi di più

Valutata 5 stelle su 5

Customer services always respond to your inquiry as quickly as possible, which is the best way to be in touch with with the clients. the only issues that need to be improvements is staff need to info... Leggi di più

4,0

Molto buono

TrustScore 4 su 5

356 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Unfortunately

Unfortunately, my experience wasn't a success.
I ordered a product, and two weeks later, after emailing them, I discovered it was out of stock. They offered me a similar product and 20% extra money. I declined, and they promised a refund within 3-5 business days. After waiting 10 days, I emailed again. I received my refund within two days.
It took a month from ordering to receiving my refund. On the positive side, I'd like to point out the almost instantaneous responses to my emails.

17 aprile 2026
Non scritta su invito
Valutata 3 stelle su 5

I paid for 18 cartons of tea I got one…

thought I was paying for 18 cartons of tea 1 got one 3 weeks later
I paid €43 for a box of Numi breakfast tea

NineLife are giving me €13 back as a goodwill gesture!

2 aprile 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi LBS,

We regret that the product didn’t meet your expectations. Thank you for bringing this to our attention, and we’ll investigate further.

I have sent an email to your registered email ID, and I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 1 stelle su 5

So I bought MREs for my trip to Africa

So I bought MREs for my trip to Africa, got an email to confirm that I purchased but didn’t get any tracking information. Purchased 8/3/26 and had to call today only to find out it’s still being processed and I’m getting one packet of MRE . I was shocked €56.56 for one packet delivered to me when I can buy 12 packets for 105€ with delivery. I thought the agent made a mistake and he went to check and said that’s the price. Unbelievable and crazy. Been buying MREs for over 10 years and I thought I got a bargain but it was worse than expected. Asked for a refund and now I haven’t heard anything back, if I don’t hear anything by tomorrow I report it as a scam! Unprofessional and pathetic. Will never buy anything from them again.

8 marzo 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Tendai,

Thank you for your feedback. However, we cannot trace an order corresponding to this review. Could you please share the order ID?
This will help us address the matter quickly.

Regards
NineLife

Valutata 1 stelle su 5

Beware!!Very bad experience with this…

Beware!!Very bad experience with this company so far. I ordered an arm sling from them expecting delivery in the coming days I eventually emailed them to find out when I could expect delivery to be informed it was 3/4 weeks away by which time I hopefully won’t require the sling any longer. I have emailed requesting a refund to which I recieved no reply but I was promptly sent a link and a tracking number but nothing has moved in days now. They should not be selling items of this nature if they don’t have or can’t these items out promptly. Will not be using this company again.

28 febbraio 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Patrick,

We regret the delay in your order delivery. We are committed to improving our shipping process.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

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