I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Highly recommended Nine Life I emailed them with a question and they were very helpful, my delivery arrived safe and was exactly what I’d ordered- I will use them again soon when I need to re order.... Leggi di più
so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same plac... Leggi di più
Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Leggi di più
4,1
Molto buono
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Absolutely wonderful staff
Absolutely wonderful staff, they showed such kindness. I cant appreciate it enough, thank you 😊
13 febbraio 2026
Non scritta su invito
Great price
Great price
Was surprised the order was being sent from USA,the price was in sterling,so assumed it was a uk based,
Will definitely be ordering again
19 febbraio 2026
Non scritta su invito
From start to finish it was as easy as…
From start to finish it was as easy as counting 123. The ordering and pay process was easily negotiated and as for the shipping there was no hassle with regular updates.
19 febbraio 2026
Non scritta su invito
Fraudulent Company
Made order still no delivery and no reply from them. Last emails they keep telling me it’s on its way, gave me a tracking number and says it’s in Mexico. No refund money gone. Can not believe people can be ok with this, it’s not right.
17 febbraio 2026
Non scritta su invito
Risposta di NineLife United Kingdom
Hi Elmo,
We sincerely apologize for the delay with your order. Please be rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.
I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.
Thank you for your understanding.
Regards,
NineLife
Does what it says!
Good product. Delivery wait was a little on the long side but my concerns were replied to along the way.
22 gennaio 2026
Non scritta su invito
Cellulase 2000
I managed to get the product that I needed at a competetive price the only drawback was that I had to wait quite a while as the product was delivered direct from USA.
16 febbraio 2026
Non scritta su invito
Very happy customer 😊
I’ve been looking for a Bracoo arm support band for my tennis elbow and couldn’t find one anywhere, until I amazingly found one on NineLife, I was a little concerned about ordering after reading some negative reviews here on trustpilot, but after reading so many positive reviews on here too I ordered anyway
I definitely didn’t need to worry at all ~ it was very easy ordering on their website, I received a confirmation email and text a soon as I placed my order, when my order was processed, when it was shipped and another with a delivery date. I was expecting a long time before I got my order but it only took 1 1/2 weeks which again surprised me, and was packaged really well
I am so glad I listened to the positive reviews and not the negative ones :o) the Bracoo arm support is amazing and exactly what I wanted, one very happy customer ~ I would definitely order from NineLife again ~ thank you 😊
13 febbraio 2026
Non scritta su invito
The quickness of the order was good.
The quickness of the order was good.
This liquid makes it easier to take and be absorbed..
12 febbraio 2026
Non scritta su invito
update
edited. they fixed my order but it is just incredibly slow. rating upgraded accordingly. cheers.
11 febbraio 2026
Non scritta su invito
Risposta di NineLife United Kingdom
Hi VJ,
We regret the delay in your order delivery and sincerely apologize for the inconvenience caused. I’m pleased to inform you that we have processed your refund.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards
NineLife
Easy to order and pay.
Easy to order and pay.
Fast delivery and well packed items.
Have now ordered coffee three times and will continue to do so. Great service!
25 gennaio 2026
Non scritta su invito
Did everything to ensure I received the…
Did everything to ensure I received the product I wanted. Good communications.
5 febbraio 2026
Non scritta su invito
Totally misleading info for delivery and POI on website
Placed an order for Chocolate Casino Chips for two big birthdays in our family at the very end of January. Order cost well over £100.
Placed the order on 16th Jan 2026 expecting the parcel within the week to ten days as suggested on the website.
Only being delivered now 5th Feb 2026
Discovered only through the Tracking Info the order was being shipped from America - absolutely no information the website stating this.
I ordered from Ninelife as I fully believed the order was coming from within the UK.
The Tracking showed the parcel was received into the UK on 27th Jan but it's now taken 10 days for it to be delivered.
Very disappointed with their replies when I emailed to politely query the order.
Absolutely no transparency on the website about point of origin or true delivery dates.
Will not use them again as I now do not trust them as a supplier.
5 febbraio 2026
Non scritta su invito
Risposta di NineLife United Kingdom
Hi Jane,
We regret the delay in your order delivery. We are committed to improving our shipping process.
I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NineLife
Good to find company supplying products…
Good to find company supplying products fro overseas. Arrived from America in 15 days
21 gennaio 2026
Non scritta su invito
Excellent customer service and very…
Excellent customer service and very good price.
9 gennaio 2026
Non scritta su invito
Good help and support when item missed…
Good help and support when item missed destination
12 dicembre 2025
Non scritta su invito
The process of ordering was smooth
The process of ordering was smooth, and the product was delivered on time.
14 gennaio 2026
Non scritta su invito
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