NineLife United Kingdom Recensioni 

1935
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Highly recommended Nine Life I emailed them with a question and they were very helpful, my delivery arrived safe and was exactly what I’d ordered- I will use them again soon when I need to re order.... Leggi di più

Valutata 5 stelle su 5

so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same plac... Leggi di più

Valutata 5 stelle su 5

Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Leggi di più


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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4,1

Tutte le recensioni

(1935)

173 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ordered 6 tins of expensive Augustun…

Ordered 6 tins of expensive Augustun Farms emergency food from what I thought was a UK site. After days of no update I reached out. Got sent a tracking number for a DHL parcel coming from USA! I kept an eye on its transit then got a text from ETARGET in relation to what turned out to be my parcel, which actually got delivered via Royal mail, with only 4 tins inside the box! I also received an email saying "your Amazon parcel was delivered" (via Royal mail), when I never placed an order with Amazon for this. So that's FOUR different delivery companies mentioned, all connected to 9 life. Nobody answers the phone or live chat. I've sent an email but have little hope in a response. I'm £100 out of pocket and there wasn't even any kind of delivery note in the box. Meanwhile, when I click on the "check your order status" that links to my account in 9 life's site, it says "your order was confirmed 27th September" (today), which makes no sense as the order was placed 10th Sept.
I can only assume their system is lying and suggesting my order has been fulfilled, when it hasn't.
I wish I'd read the bad reviews instead of trusting the 4 stars. Clearly some type of scam is going on, involving a chain of different delivery companies.

27 settembre 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi Victoria,

We sincerely apologize for the oversight in your order. We understand that you are unhappy with the service provided to you and assure you that corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 1 stelle su 5

Import items

This is a online marketing be careful what you order there item are sourced overseas USA etc you will be billed import taxes they don't tell you that though my first and last time I will purchase waited 3 weeks now still no show terrible communications ignore emails very unprofessional never again my advise look elsewhere shocking service.

14 settembre 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi Les,

We apologize for the inconvenience caused by the delay. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 5 stelle su 5

Good quality product

A special, good quality and hard to get product was delivered neatly at my doorstep! Will definitely come back to this shop. Customer service was also quick with answering questions.

13 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Heated bag went on fire!!

Purchased a heating bag for massage bamboo sticks. The bag came with no labels, no instructions, no marking over than made in China and went on fire within seconds of being used.

Customer service is appalling, they won't arrange return or refund. They told me to use a step down adaptor and plug the melted bag back in, they would five me 15% back. Suppose you don't need to refund someone if they are dead.
Now the response is I have passed complaint on to another department!!
JUST GIVE ME BACK MY MONEY!

27 agosto 2025
Non scritta su invito
Logo di NineLife United Kingdom

Risposta di NineLife United Kingdom

Hi Paula,

We apologize for the inconvenience regarding your product. We understand that you are unhappy with the service provided to you, and assure you that corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 5 stelle su 5

Natural blood pressure herb…

This herb is a natural blood pressure balancer. I use it every day and it works. Shopping with this company was a pleasure. If you are a new user of this herb, get a coffee grinder that will break ice cubes. Grind the herb and use 1 teaspoon in a cup of boiling water for 10-15 minutes. Two - three times a day. There will be small pieces in the mix that is fine.

30 agosto 2025
Non scritta su invito

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