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Valutata 4 stelle su 5

It took longer time for delivery than I expected and it was also not much update about it, yet then finally it was properly delivered. The price for the product is sky high but I wanted to try its eff... Leggi di più

Valutata 4 stelle su 5

Allt bra, jag är nöjd med varan, men jag hittar inte vilket land den tillverkas i, var butiken ligger och vilken rutt varan tagit innan den nått Sverige. Det skulle jag vilja veta. Anledningen till at... Leggi di più

Valutata 5 stelle su 5

Compared with my first experience, when there were delays with logistics and customs issues, this time everything went very smoothly. The workflow has clearly improved, and the whole process was much... Leggi di più

Valutata 1 stelle su 5

Beställde halstabletter unjha kanth för 438kr. Kom ett paket från Frankrike Skickat från ett annat land dit, fick betala tull på 175 kr och när paketet väl kom fram var 2 paket av munkböbor istället.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. anche in
  3. Negozio di vitamine e integratori

Scritti dall'azienda

Online shopping from a huge selection of health products - sports nutrition, vitamins and supplements, food and grocery, sexual wellness, personal care, health care, baby and child care.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(144)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Loving being hacked?

This site is for you who love having your private info spread all over the web. Right after signing up you will experience a sharp spike in robo calls and phishing mails.

Their support is fast to respond and are happy to report that their website is hacked and all your private info is now public.

1 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Dropshipped items from outside EU and breached my personal data

Please do not use this company, and check carefully who you are dealing with (as they operate under different names in countries including India, UK, US, Sweden etc).

Regarding my own issues, I purchased an order from Ninelife.se (i.e., from Sweden). I checked the company at that time and it showed a Norwegian address, leading me to believe this was an EU / EEA company. My items (probiotics) were actually shipped from the US. I only found this out weeks later, when I received a significant customs charge. Furthermore, the probiotics were shipped in a basic padded envelope only, clearly without any refrigeration or proper security (meaning item was likely useless).

To add insult, Ninelife then either knowingly or negligently breached my personal data, leading to my full name, address and card details being leaked. I'm now receiving multiple targeted phishing emails every week, citing the original order number and linking through to a fake delivery site that harvests credit card details. I sent a lengthy complaint to NineLife, requesting this be escalated to their legal / data protection officer on both issues (i.e., data protection and the shipping from the US) and I have had zero substantive response to either. I was told I was "out of time" for getting a refund for the US dropshipping element (a lie, as I had first complained a few days after receiving the order from customs, and after receiving no response had complained again) and no response at all to the data breach (which I know has come from them, as it cites my real order number).

For anyone thinking about purchasing from them, please don't. At the very least I would urge you to look at other customers' reviews including UK, Aus, NZ (where I have read similar complaint reviews) as it seems lots of other customers have had the same issues. They seem to have no proper data protection policies or procedures for ensuring safety or personal data or for dealing with complaints and have failed to give any response to my legitimate concerns (leading me to believe they have not properly investigated / taken adequate steps to ensure safety of data). I will lead you to draw your own conclusions as to what kind of company this is.

I have consequently now reported NineLife to the relevant data protection authority in Sweden and will be pursuing this as far as I can take it.

If you have purchased anything from them, please be vigilant as to any correspondence you receive purporting to be from NineLife and citing your order number, as it may well be a scam email!

If I could give zero stars I would.

16 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

NineLife rips off consumers!!

This company should be avoided … we ordered two boxes of Roka Danish cheesy wafers (£4.65 per 100g box according to Amazon UK) thinking each box would contain several packets but received just two boxes for a total of 200 grams for which we had paid £70 even though the packing slip showed a value of £7.28!!! We called customer service and were told that was the price quoted so too bad … no make-up shipment or credit!!!! This has all the hallmarks of a scam (£70 for less than half a pound of cheese biscuits!!) so please be warned … NineLife is not our idea of a customer-friendly company!!!

16 luglio 2024
Non scritta su invito
Valutata 4 stelle su 5

Targeted for scam

Your service was ok. I got my delivery as promised. I did though get 3 different spam-mails about the delivery where I was asked to pay extra for the shipment. That never happened to me before and I buy a lot on internet. I don´t know why but it was scary and close that I added the small fee that, when beeing close to push the button for authorization, it changed to another currancy and I was about to pay some 5 digit amount in a currancy I have newere seen before. I hope you can warn your customers or prevent this somehow.

1 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

VARNING

VARNING! LURENDREJARE!!! VARNING!
Ockerpriser långt över rekommenderade priser, ofta tre gånger eller mer högre pris.
Leveranstid som, i mitt fall varat över två månader och jag har fortfarande inte fått det jag beställt.
Värdelös chat som i stort sett svarar "god dag yxskaft"

30 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Detta företag säljer dina uppgifter…

Detta företag säljer dina uppgifter till tredje parter som använder din information mot dig i bedrägerisyfte!!

Om du väntar på paket var extremt vaksam med alla mail som påstås skickas från det här företaget. Bedragerna har tillgång till alla information gällande ditt köp. Pris på vara, hemadress, personuppgifter mm. Du kan bli skickad till ditt lokala transportbolag där du ombeds betala tullavgifter som är små men som är betydligt större om du som mig skriver in dina kortuppgifter. Gör dig själv en tjänst och lita ALDRIG på det här företaget!

6 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

I never recieved my item in Sweden

I never recieved my item in Sweden. The item showed as stuck in customs and got returned even though company shows its ok to ship this item. It was determined I would get a refund within 3 to 5 working days but I have still recieved nothing and it's past 5 days.

29 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

EXPENSIVE

Some times I look for something this website show out but the price is x10 times more than the item actual price somewhere else. I see Ikea Shower squeegee 9 kr ,but they sell 326?!.

16 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Bluff företag!!!!

Bluff företag!

Fick ingen bekräftelse på mitt köp.De har dock självklart dragit pengarna.

Har kontaktat NineLife flera gånger får inget svar.

Verkar vara bedrägeri.

Köp inget från NineLife!

10 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

I can forgive long delivery time and…

I can forgive long delivery time and extra fees abd taxes.
But when you pay 60 euro for 1lb of black walnuts and they are not cleaned properly, have very low quality and 1/3 of them are either cracked in a bad way or simply have cracks on them that make them dry and taste bad, then i cannot accept that.
I paid the same amount of money for 6lbs of black walnuts (6 times more walnuts!!) from a seller on ebay, no taxes or extra fees, they were fresh, bigger, very clean, tasted amazing and not even one was broken or cracked!
Such an incredible waste of money to shop here!

27 dicembre 2023
Non scritta su invito

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